Get matched with top basement leak repair pros in Etna, OH

"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."

"Elite Design completed two projects. The company installed over 3500 sq ft of lvt flooring in a commercial space for my business. The project was completed in two days (weekend so not to interfere with business) with a full crew installing. Intricate cuts were required and the result was professional. The second project was crawl space insulation in my home’s crawls space. Again the crew worked steadily and completed the job in just a couple hours. They cleaned up when done and I was pleased with their professionalism. Highly recommend."

"Excellent work from start to finish. High-quality workmanship and materials at a very reasonable price. Great communication and attention to detail. They completed the job quickly with minimal disruption to our daily lives. I would definitely hire them again."

"Great workers and very professional"

"Greg did a great job from start to finish. He was up front and honest about what to expect in terms of costs and timelines and held true to commitments throughout the entire process. He showed up on time every time and was incredibly conscientious. He made sure everything was clean and orderly after each day of work, which was very important, especially during demolition. His quality of work is impeccable. I would recommend 100%."

"I contracted with 1GR Builders to make an addition onto my home to connect the garage and house. The finished product is beautiful!!! Everything went so smoothly. I can't say enough good things about their work quality, cleanliness, timeliness, and communication. They got it done within the estimated cost and timeframe. The workers they employ were so professional and friendly, that I didn't even mind having them in my house. I am so grateful that I chose them and would definitely use them again in the future! Thanks 1GR!!!"

"The entire team at Ohio Exteriors was amazing to work with. The owner and lead field tech communicated with us all along the way and was very patient with our questions. I was particularly impressed with their attention to detail and the care taken to make sure that we were satisfied. The team promptly took care of any issue that we made them aware of. They were also very gracious about taking care of an issue that was actually our fault. It is evident that Ohio Exteriors cares about the satisfaction of their customers. This is the second time we have used them and look forward to working with them again in the future."

"Dave Richards does a fantastic job. They are reasonably priced and so responsive to questions. We had a bedroom with egress window, bathroom with shower, kitchenette, family room, and office finished in our basement. It has turned out beautifully and I would not hesitate to use them again."

"Sage and Cedar did a great job overall! My new steps and porch railings are beautiful and the process was pretty seamless from start to finish, very professional and great communication. If I have any work in the future I will definitely call up Sage and Cedar to do the work."

"Complete kitchen remodel (cabinets, counters, sink/fixtures, adding electrical) and flooring replacement on 1st floor; new half bath vanity, top and faucet; outstanding customer support and attention to detail and quality by this team. They are customer-focused, adaptive, accommodating and professional. While there were delays as a major holiday approached, they did everything they could to complete this remodel to our satisfaction, on budget. There were also a few supply-chain issues but were handled fairly and the outcome was wonderful. Their showroom on the west side of Columbus is beautiful but their people (Roman, Diana, Daniel, Nazar, Igor and their team) and how we were treated also impressed us greatly. I really liked how they itemized each portion of the project where I could pick and choose portions I could do myself such as demolition and painting. This saved us several thousand dollars. I would not hesitate to use their services again."