Ohio Basement Authority

Founded 2009 • With Angi since July 2011

Ohio Basement Authority, founded in 2009, is a subsidiary of Groundworks, a family of companies that offers superior, proven solutions for your foundation repair, structural repair, crawl space encapsulation, dehumidification, and concrete leveling needs. They currently maintain offices in Cincinnati and Columbus. Ohio Basement Authority is a recognized accredited member of the Better Business Bureau and devotes its years of experience, industry knowledge and specialized training to help customers protect their homes or commercial buildings from water damage, concrete sinking, and foundation failure.

Awards and Badges

Angi Certified

2022 Super Service Award

Business Highlights

Emergency Services OfferedEmergency Services Offered
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Images

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Amenities

Free Estimates
Yes
Warranties
Yes
Emergency Service
Yes
Eco-Friendly Accreditations
No
Licensed
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.

Verified Reviews

4.8

(517) Verified Reviews

Ratings Distribution

5

465

4

24

3

9

2

7

1

12

Rating Details

Price
4.6
Professionalism
4.9
Punctuality
4.9
Quality
4.9
Responsiveness
4.9

Read reviews by category

foundation repair (305)basement waterproofing (217)drain pipe installation (69)well & water pump repair (111)concrete repair (69)plumbers (63)basement remodeling (28)mudjacking (23)
Showing 1-25 of 517 reviews
Jessica R.
5.0
02/13/2023
James Jude was our estimator and he did an excellent job. Very knowledgeable and professional. Would recommend if you want a fair, honest, expert opinion.
Description of Work
He recommended the repairs on our house where the deck meets the house.
Category
concrete repair
Hire Again?
Yes
Will F.
1.0
10/19/2022
Signed up to have steel reinforcement beams installed to prevent further shifting in a basement wall. The installer showed up and pushed us to go with carbon fiber instead. He insisted that it would not impact cost or timing--he even showed us pricing that would have been higher with the carbon fiber, despite our originally being told it was a cheaper option. We explained that timing is important and he insisted that the permit change and additional inspection would only take a week, so we agreed and they performed the work. We scheduled drywall repair two weeks from the install date and flooring installation the week after that--work that we need to complete in order to sell the house (our primary residence, but we recently moved). We checked in several times but never received a response (despite being told someone would follow up), but kept at it until we finally managed to learn that no permit change had been submitted. They finally told us it was submitted (two weeks later), but when we checked with the township they said they didn't have it. We are now waiting for the permit to be delivered, and have now been told that it will take four weeks from delivery of the change for approval and another week at least to schedule the inspection. In the meantime we have had to reschedule the drywall and flooring out to indeterminate dates, and we are at least a month and a half out from being able to list the house, with all that means in terms of additional mortgage payments and, in the current rising interest rate environment, housing market risk. Bottom line is that the installer pushed us into a product that was likely easier and more profitable for the company and lied about the timing of the required permit change and never filed the paperwork to have the permit change processed. The customer service is unresponsive and we have repeatedly been told the manager is unavailable--in a meeting or on vacation or some other excuse for calling us back, which they never do. This is costing us real money and exposing us to additional housing market risk, and forced us to reschedule with two other contractors. I would never recommend Ohio Basement Authority.
Description of Work
Foundation repair - installed carbon fiber supports to stop movement in a slightly leaning wall.
Category
foundation repair
Christine L.
5.0
07/12/2022
Kenan T. Came to the house to thoroughly explain what OBA can do and gave me a quote on May 23. I agreed to use the company and gave him a down payment for the work and the work was scheduled for June 22 and 23. But I was notified June 21 to reschedule because of a problem with the permit. After several phone calls to the city permit office by me, work was approved for June 23. Brandon and Jabari did a nice job, others came from OBA to help with the plumbing and inspect the work. There were a few problems after the work was done (no hot water, leak in the faucet that does to the washer) that were addressed by OBA the next day or the next week. I really appreciate OBA and the follow up that they provide to make things right, Jeremiah was very helpful. It is a messy job but they cleaned up the area very nicely after they were finished.
Description of Work
Waterproof unfinished part of basement, Install new sump pump with backup battery, and shield around the walls, moved water heater and washer and dryer to be able to do the work
Category
concrete repair, plumbing, basement waterproofing
Cost
$9,950
Hire Again?
Yes
Bert S.
5.0
06/07/2022
Completed an assessment and are analyzing our options presented by Ohio Basement Authority.
Description of Work
We have several cracks in our basement foundation.
Category
concrete repair, excavators, basement waterproofing, foundation repair
Cost
$3,200
Hire Again?
Yes
Terri G.
5.0
04/25/2022
We appreciated the thoughtful analysis of our issue and the recommended solution for stabilizing a porch that had shifted. Our project manager, Charlie Lawson, was responsive at every turn. The team of experts that executed the work (described as "a lot like heart surgery") took great care in communicating how the project would ensue. Levi, Tommy and Branden were efficient, professional, and careful. The outcome exceeded our expectation.
Description of Work
Porch foundation stabilization
Category
foundation repair
Cost
$12,000
Hire Again?
Yes

Service Provider Response

Hi! Thank you for trusting us to provide your home with a solution to keep your home safe! We appreciate your feedback on how we were able to deliver great results. We take tremendous care during every project. - Ohio Basement Authority
Earl J.
1.0
04/24/2022
Live in our house with my parents and this company totally lied and stole our money. We had to redo the work with another company. Stay away
Description of Work
Basement waterproofing
Category
basement waterproofing
Cost
$4,000

Service Provider Response

Hello. Thank you for bringing this to our attention. Can you please provide us with more information via email at feedback@groundworks.co? We will investigate any issues that occurred. - Ohio Basement Authority
Alexis D.
5.0
04/21/2022
I had the best experience with Ohio Basement Authority and Daryl! I was really worried when I saw a crack forming in my wall upstairs. I called Ohio Basement Authority and they scheduled an inspection for three days later. Daryl was on time and actually walked us through his entire inspection, explaining everything he found and what to look for when it came to potential problems in the future. He did discover the problem, showed us exactly what was happening, and walked through all of our options. He even took the time to walk us through photos of what could happen in the future and other problems he often finds in houses. He was straight forward, honest from the start, and really cared about us and our house. I couldn't have asked for a better experience!
Description of Work
Foundation Inspection
Category
foundation repair
Hire Again?
Yes

Service Provider Response

Hello! We're glad you had a great experience and appreciate your review. - Ohio Basement Authority
Laura W.
5.0
03/18/2022
I cannot describe in full detail how happy I am how happy we are with the Ohio Basement Authority specifically our crew from today. Services like this can be a homeowners nightmare from the time Francis did our assessment in February to get a schedule from March to tell us that we would have the best crew out here he wasn’t lying. Today we had the honor of Mike D., Jameson C., Jamie H., and Chase P seriously help us out from 830 till about 230 both jobs knocked out in one day - totally efficient highly professional every single one of them with a strong sense of humor - kept it easy kept fun and kept it stress-free. This crew is the reason why Ohio Basement Authority is rated so highly great group of people. You all killed it THANK YOU and we are so happy and impressed by each of you. Thank you for helping us out today.
Description of Work
Insulation and a deck/wall patch
Category
concrete repair, insulation, remodeling
Hire Again?
Yes

Service Provider Response

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Authority
Ron B.
5.0
03/02/2022
Brett, Josh, Derrick, and Breyten, were all very courteous, professional and friendly. They made sure everything was covered to protect from dust and did their best to keep the door to the outside closed when they were not going in and out, due to the brisk temperature. The finished product looks very professional and blends in well with the existing structure. This was a very extensive undertaking and I am very impressed they were able to accomplish in just 2 days! Highly recommend Ohio Basement Authority.
Description of Work
Sump pump was not running because there was no proper drainage in the basement. Water was building up on the outside of the basement walls.
Category
concrete repair, excavators, plumbing, basement waterproofing, wells, drain pipe
Cost
$10,000
Hire Again?
Yes

Service Provider Response

Hi! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! - Ohio Basement Authority
Jason L.
5.0
02/26/2022
I definitely recommend OBA. We had a tiny bit of water accumulate in one corner of the basement after a heavy rain last summer (‘21). Not wanting to ignore the problem, I contacted OBA for a free estimate. Daryl was out soon after and he was extremely professional and courteous. But what I appreciated most of all was his honesty and not pushy. We ended up taking advantage of every service they offer (water proofing, reinforcement of a slightly bowing wall, finishing crawl space, new sump, new outside drain). While I’m never crazy about such a financial commitment, I feel that it was well worth the investment. The actual crew headed by Miguel was just as professional, doing an amazing job. His manager Zach was extremely responsive, working around our availability after the job was mostly finished, to tie up some final details. Go with OBA. You won’t regret it!
Description of Work
Basement water proofing, reinforcement of a slightly bowing wall, finishing crawl space, new sump, new outside drain
Category
concrete repair, basement waterproofing, wells, drain pipe, foundation repair
Cost
$23,000
Hire Again?
Yes

Service Provider Response

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Authority
PETER M R.
5.0
11/21/2021
Very well! Very professional group. Atilio, Brayan, Jose, and Josh were great to work with!
Description of Work
Clean up and seal shallow crawl space.
Category
concrete repair, basement waterproofing
Cost
$1,500
Hire Again?
Yes

Service Provider Response

Hi! Thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Ohio Basement Authority
Nathan P.
5.0
11/10/2021
I contacted Ohio Basement Authority to look at my foundation. Caleb Watkins was nothing but professional and courteous. He answered all my questions and put my mind at ease.
Description of Work
Check of my foundation
Category
concrete repair
Hire Again?
Yes

Service Provider Response

Hello! Thank you for this stellar review. We are glad he provided you with a great inspection. - Ohio Basement Authority
Matt D.
5.0
10/07/2021
Mitchell Spurlock, a Service Technician, came to service/check the sump pump battery backup and system and provided an excellent service. He was very knowledgeable and thorough. He was concise in determining what was needed (a new battery). He promptly replaced the battery and tested and retested the system. He took the time to keep me informed, while making me familiar to the process. Great job!
Description of Work
Sump Pump System
Category
concrete repair, basement waterproofing
Hire Again?
Yes

Service Provider Response

Hello! Thank you so much for this stellar review. We are glad he provided you with an excellent service. – Ohio Basement Authority
Jennifer R.
5.0
09/28/2021
Initially I met with Jordan Wilson who walked me through every aspect of the proposed work and the contract. He answered all my concerns and was professional. Jordan was accessible during the various phases of the work. Justin & his crew were responsible for the drain install, the carbon fiber straps and the sump pump. They arrived on time each day and outlined the planned work for the day. They were efficient and professional. David Reid was the lead for the crew that would tear out the basement foundation wall and rebuild the wall. Each day David would explain what work was planned for the day. David’s crew Larry Greathouse and Brad Ferguson were professional and always courteous when answering and explaining their work. They were diligent in managing the debris each day on site and mindful of safety and security.
Description of Work
Tear out basement foundation wall, install sump pump, install drain system, install carbon fiber straps
Category
excavators, basement waterproofing, wells, drain pipe, glass block, foundation repair
Hire Again?
Yes

Service Provider Response

Thank you for this stellar review! We're glad our team was able to show you a 5-star experience and we'll be sure to share with the team. - Ohio Basement Authority
Rick W.
5.0
09/21/2021
Project went very well. Very professional and knowledgeable.
Description of Work
Waterproof basement and repair crack.
Category
concrete repair, basement waterproofing
Cost
$1,300
Hire Again?
Yes

Service Provider Response

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Authority
Jay T.
5.0
09/21/2021
It went very well! After they were done with the work, the crew did a nice and thorough job of performing spotless and tidy cleanup. They were also very respectful and careful with the home, putting down drop cloths and tarp to protect the floor, carpet, and stairs. We were truly impressed and are very happy with the work!
Description of Work
Basement wall repair and shoring up
Category
foundation repair
Cost
$5,000
Hire Again?
Yes

Service Provider Response

Hi! Thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Ohio Basement Authority
Johnie M.
5.0
09/21/2021
Ivan and his crew were exceptional. They did great work, took care of my house, and finished on time. Very enjoyable experience.
Description of Work
Crawlspace encapsulation
Category
basement waterproofing
Hire Again?
Yes

Service Provider Response

Hello! Thank you for trusting us to provide your home with a solution! We are glad everything went well and we appreciate you taking the time out of your day to share the experience you had with us. - Ohio Basement Authority
Nancy F.
5.0
09/21/2021
There were several delays due to bad weather (storms and lots of rain), but the team did a great job and were very pleasant and easy to work with. They also pointed out some things I was not aware of that I'll need to take care of in the future.
Description of Work
N/A
Category
concrete repair, excavators, wells, foundation repair
Cost
$15,500
Hire Again?
Yes

Service Provider Response

Hi! Thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Ohio Basement Authority
Wilma M.
5.0
09/21/2021
They were very efficient, timely, and answered my concerns. Hope it stays level.
Description of Work
N/Are paired garage foundation inside and out.
Category
concrete repair, mudjacking, foundation repair
Hire Again?
Yes

Service Provider Response

Hi! Thank you for providing this stellar rating! We appreciate you taking the time to rate your experience with us. - Ohio Basement Authority
Kathy B.
5.0
09/21/2021
Excellent job. Recently had 2 yr inspection. Tech cleaned sump screens, repaired crawl space lining.
Description of Work
Braced walls, basement drainage, encased crawl space and installed sump pumps.
Category
concrete repair, basement waterproofing, wells, drain pipe
Hire Again?
Yes

Service Provider Response

Hi! Thank you very much for taking the time to share this review. We're glad we were able to provide you with a great experience. - Ohio Basement Authority
Kent M.
4.0
09/21/2021
fairly smoothly. Did a nice job, cleaned up the area afterwards AND very professional!
Description of Work
N/A
Category
concrete repair, basement waterproofing
Cost
$13,000
Hire Again?
Yes

Service Provider Response

Hi! We're glad our team was able to show you an awesome experience and appreciate your review. We'll be sure to share with each team member! - Ohio Basement Authority
Nan L.
5.0
09/21/2021
What a great experience! This is not something anyone looks forward to doing, but Basement Authority made it pain-free. My sales person was Francis Purcell who gave us a ton of information, and answered all of our questions. Our basement team was Matt Huges, Ahmed Francis and Chavaughn Williams. They were on time, hard working (surprisingly quiet for having jack hammers), and they kept us informed every step of the way, including when they would be arriving and leaving, and any issues, however minor, that came up. I can't say enough about our experience. We used them due to we know several people who have, and had the same great experience, and I run across them in the mortgage business, and all experiences have been great as well. You guys know how to run a company!!!
Description of Work
drain tile put around entire permiter and sump pump installed.
Category
concrete repair
Hire Again?
Yes

Service Provider Response

Hi! Thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Ohio Basement Authority
Steve C.
5.0
09/21/2021
We had a leaking basement. They came and did the work quickly and professionally. We are so pleased to now have a dry basement
Description of Work
Waterproof basement
Category
concrete repair, basement waterproofing
Hire Again?
Yes

Service Provider Response

Hi! Thank you for giving us this feedback. We're glad we were able to provide you with a solution for your home. - Ohio Basement Authority
Fritz R.
5.0
09/18/2021
Andrew Rothenberger was honest, professional and explained OBA’s encapsulation process thoroughly. He went the extra mile in letting me know that my flooding issue was sewer related and not foundation related. Thanks again Andrew!
Description of Work
Foundation inspection
Category
foundation repair
Hire Again?
Yes

Service Provider Response

Hi! Thank you for this awesome review. We appreciate you taking the time to rate your experience with us. We'll be sure to share this with him. - Ohio Basement Authority
Les M.
5.0
09/15/2021
Very thorough and professional. Serg, Ivan and Louis did an amazing job
Description of Work
Basement waterproofing
Category
plumbing, basement waterproofing, wells, drain pipe
Hire Again?
Yes

Service Provider Response

Hi! Thanks for leaving us such a great review. Our dedicated staff will be pleased to learn of your kind words! - Ohio Basement Authority

Phone

Address

2421 Mc Gaw Road

Obetz, OH 43207

Sunday
Closed
Monday
7:00 AM - 9:00 PM
Tuesday
7:00 AM - 9:00 PM
Wednesday
7:00 AM - 9:00 PM
Thursday
7:00 AM - 9:00 PM
Friday
7:00 AM - 7:00 PM
Saturday
8:00 AM - 2:00 PM

Website

http://www.ohiobasementauthority.com

Other Information

Services offered

Basement and crawl space waterproofing, foundation repair, structural reinforcements, exterior drainage, water line repair and replacement, sewer line repair, sump pump systems, crawl space encapsulation, egress windows, dehumidifier systems.

Services not offered

Ask for details.

Covid-19 update

We are actively performing full services. We are taking additional precautions to protect our customers.

Foundation, Waterproofing, Basement and Crawlspace Repair

Health & Safety Measures

We will wear masks and gloves when we visit your home
We will sanitize the workspace and all areas touched
We accept remote payment
All statements concerning COVID‑19 business operations and essential services are informational only, and are self‑reported and not verified by Angi.

Payment options

Check
Visa
MasterCard
American Express
Discover
Financing Available

FAQ

Ohio Basement Authority is currently rated 4.8 overall out of 5.

Ohio Basement Authority is open:

Sunday: Closed

Monday: 7:00 AM - 9:00 PM

Tuesday: 7:00 AM - 9:00 PM

Wednesday: 7:00 AM - 9:00 PM

Thursday: 7:00 AM - 9:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 8:00 AM - 2:00 PM

Ohio Basement Authority accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover, Financing Available

Yes, Ohio Basement Authority offers free project estimates.

No, Ohio Basement Authority does not offer eco-friendly accreditations.

Yes, Ohio Basement Authority offers emergency services.

Yes, Ohio Basement Authority offers warranties.

Ohio Basement Authority offers the following services: Basement and crawl space waterproofing, foundation repair, structural reinforcements, exterior drainage, water line repair and replacement, sewer line repair, sump pump systems, crawl space encapsulation, egress windows, dehumidifier systems.