Get matched with top basement leak repair pros in Minerva park, OH

"The initial work seemed OK, but it quickly became clear that there was still water leaking through the basement walls. After several phone calls, an employee returned to inspect the walls and agreed that the exterior work needed to be redone. I pointed out that plastic pipes had been left exposed in my yard, without drainage to the street. He agreed that this wasn't acceptable. I called multiple times to set up repairs. My calls were not returned. I obtained the number of Joey, the production manager, spoke with him after several attempts, and sent him detailed texts and photos. No return visit materialized. Over the course of the next several months, I called the company multiple times. They actually visited my home a total of 9 more times, but they showed up without a crew, with one guy and a shovel, or saying they didn't have the equipment for the job. Finally a single employee with a shovel appeared, unscheduled, buried the pipes, and said he corrected the plumbing from the sump pump. Unfortunately, he didn't connect the pipes, and the pop up is 8 feet from my porch. Now a fountain erupts from the drain along side the house, and gallons of water discharge along the basement wall, as well as from the pop up. The soil along the foundation has eroded, and after a rain there is standing water for days in front of my porch. This brand new problem has lead to the interior walls originally water damaged, to become wet again, and a wall that was NEVER even damp before is now soaked, and the dry lock paint has bubbled up. Recently a manager came to look at the situation, and said I would be notified of when the repairs would take place. A couple of weeks later, I called, and managed to get the work scheduled. A crew is to come out June 5th. I however, have ABSOLUTELY NO CONFIDENCE THAT THE WORK WILL BE PROPERLY COMPLETED AND DAMAGE THAT THE COMPANY HAS CAUSED WILL BE REPAIRED. After 18 months of excused, shoddy workmanship, untrained employees that have made matters worse, and now new damage, I am beyond frustrated and angry."

"Great workers and very professional"

"The entire team at Ohio Exteriors was amazing to work with. The owner and lead field tech communicated with us all along the way and was very patient with our questions. I was particularly impressed with their attention to detail and the care taken to make sure that we were satisfied. The team promptly took care of any issue that we made them aware of. They were also very gracious about taking care of an issue that was actually our fault. It is evident that Ohio Exteriors cares about the satisfaction of their customers. This is the second time we have used them and look forward to working with them again in the future."

"I recently had the pleasure of working with Bill and Dave on a renovation project at my home. This was our most ambitious project yet, as we wanted to maximize the existing space to create an entirely new master bathroom and walk-in closet. From start to finish, the entire process was incredibly professional and stress free. Bill was especially dedicated in finding creative solutions to ensure that we got exactly what we wanted for our home. His attention to detail was one of the many impressive things about his work ethic. Not only did he deliver a stunning master bathroom, but he also successfully relocated our laundry room from the basement up to the second floor. He even managed to install new windows in our family room that had previously been windowless! On top of that, Dave has gone above and beyond by building out a beautiful mud room and redesigning our fireplace with a brand new mantel. He also put up an entirely new front porch with a roof - it’s become such an inviting entrance into our home now! Above all else, I have been thoroughly impressed by Bill and Dave's commitment to punctuality and neatness when it comes to their work site. Despite working on large projects like this one, they always take care in making sure everything is clean before leaving for the day - something that I definitely appreciate! All in all, Bill and Dave have gone above and beyond with this renovation project - it's something I'm proud of every single day when I pass through my home's front door. If you're looking for trustworthy professionals who can transform your house into something extraordinary, then look no further than these two!"

"Excellent work from start to finish. High-quality workmanship and materials at a very reasonable price. Great communication and attention to detail. They completed the job quickly with minimal disruption to our daily lives. I would definitely hire them again."

"Dave Richards does a fantastic job. They are reasonably priced and so responsive to questions. We had a bedroom with egress window, bathroom with shower, kitchenette, family room, and office finished in our basement. It has turned out beautifully and I would not hesitate to use them again."

"I contracted with 1GR Builders to make an addition onto my home to connect the garage and house. The finished product is beautiful!!! Everything went so smoothly. I can't say enough good things about their work quality, cleanliness, timeliness, and communication. They got it done within the estimated cost and timeframe. The workers they employ were so professional and friendly, that I didn't even mind having them in my house. I am so grateful that I chose them and would definitely use them again in the future! Thanks 1GR!!!"

"Complete kitchen remodel (cabinets, counters, sink/fixtures, adding electrical) and flooring replacement on 1st floor; new half bath vanity, top and faucet; outstanding customer support and attention to detail and quality by this team. They are customer-focused, adaptive, accommodating and professional. While there were delays as a major holiday approached, they did everything they could to complete this remodel to our satisfaction, on budget. There were also a few supply-chain issues but were handled fairly and the outcome was wonderful. Their showroom on the west side of Columbus is beautiful but their people (Roman, Diana, Daniel, Nazar, Igor and their team) and how we were treated also impressed us greatly. I really liked how they itemized each portion of the project where I could pick and choose portions I could do myself such as demolition and painting. This saved us several thousand dollars. I would not hesitate to use their services again."

"Absolute WORST experience I’ve ever had with a company! They are extremely predatory and convinced my 63 year old mother that she had to sign the contract THAT DAY, and she didn’t even understand what she was signing! The first day they were scheduled to do the job, they showed up hours late, and said they “weren’t the right crew to do the job”. We then had to wait a couple weeks for a different crew to come, and when they came they said they weren’t the right crew to do the job either!! 2 weeks later, ANOTHER crew came and said THE SAME EXACT THING!!! So after 3 times of getting the runaround, I was completely FED UP with this horrible company and decided to cancel the contract. They FINALLY did let me cancel, but are demanding we still pay $600! After all they put us through over 3+ months, they had the nerve to charge us $600 for an outlet! PLEASE AVOID THEM AT ALL COSTS! All they care about is dollar signs, not about the QUALITY of their work or customer service."

"They did a good job"