"I was totally awestruck by Mike's professionalism, knowledge and honesty. He was able to reassure me that my used computer is in tip top shape and has more memory then I even imagined. He was able to remotely get into my computer to check it out since he is in Arizona and I am in Oklahoma. Normally I would not have allowed this-but thanks to Mikes many tremendous reviews and A Grade I trusted him and do not regret it. In my opinion he deserves an A++! It's been 20 years since I have owned a desktop computer and I'm obviously not tech savvy! Mike did not take advantage of that and was even kind enough to share some info with me free of charge. I have already opened a file (in my filing account with his name on it)! I am making a list of things for him to help me with and will definitely be back in touch with him. I highly recommend Mike's company to anyone looking for an honest, reputable computer repair person."

"They fixed my work computer so fast I thought nothing was wrong , they got to the point so fast it was kinda amazing definitely hiring them again"

"Great! Professional and knowledgeable. I would recommend them for any computer repairs. Very pleased with services provided. Excellent customer service."

"Excellent service, very fast response to my request for service, picked up laptop, diagnosed issues. Initially thought it was an OS update issue but the hard drive had failed along with other components (including 'CPU). Because other components were involved, a new solid state hard drive was put into a laptop with a working processor - same type CPU as in the failed unit. The laptop was repaired and returned in less than a week. This company picked up and dropped off the laptop (driving from Huntsville, AL (about 60-70 minutes)-- great service in this covid environment. I would recommend this company to my family./friends and will use again."

"The company asked what was wrong with the computer, and when I told him that it was the motor board, they said it does not make sense to repair the computer, I might as well buy a new computer."

"Every time he comes, we have 7 computers and he checks and updates everything and fixes everything that others couldn't fix. he configures the whole network in the house to make sure that all our computer are all hooked up and communicating with the network. he is clean, careful, and very professional with his work. We couldn't find anyone as competent as Mr. Caughman. He pricing is honest and reasonable."

"I called Luther on Friday morning while I was at work and set up an appt. for the same day. He came to my place exactly on time. Very punctual. He's also very neat and clean in his appearance and work habits. After signing an agreement on price so everything was clear and showing him my list of problems, he got right to work. Luther checked everything for viruses and then got rid of a lot of things that were making my computer run super slow. Then, after discussion, he uninstalled my antivirus program and installed his preferred program, which was very streamlined and easy to use. I just sits, running, in the background and doesn't interfere with my browsing experience. Luther also, by chance, had some "used" memory that worked with my pc. So he took my (very dusty and dog hairy) unit outside, gave it a good blowout and installed the memory for a very reasonable price. Luther told me my computer still has room for improvement (room available for more memory) but that this should improve things. It did....immensely.  Luther more than gave me my money's worth, I have to say and my computer is running like it should. I try to do a lot of my own troubleshooting on my computer, but after this experience I know I'm a rank amateur.  I'm really happy with my computer for now and I'll definitely be giving him a call in the future when I'm looking for a computer tech. I'd recommend  Firefly Solutions to anyone."

"Went very well.....scheduled appointment at my convenience, was on time, and worked very quickly.  Showed what work he did.  I waited a couple of weeks before submitting this report to make sure I had no further issues.   Computer works fine and problem resolved.  I would use My Computer Buddy again.
Very professional.....explained everything he was going to do.
"

"The computer technician, Tammy, was excellent.  He arrived on time and was very personable.  Our computer is several years old and has been running slow, so he cleaned it up for us.  He tried to show us how to perform some maintenance tasks on our own.  
After he was finished, he had to call in to the main Geek Choice number to settle the bill.  When I spoke with the person on the phone from Geek Choice, I was astonished when they told me the bill was for $300, which included 2.5 hours service at $100 per hour and a $50 fee for home visit.  I informed her that I had ordered the first hour through Angie's List for $75 and that the home visit fee was waived.  She retrieved my information and charged me a balance of $135, to include the reduced hourly fee of $90 per hour.  So Angie's List saved me almost $100, which I totally appreciate.  
I give the technician high marks but the company, Geek Choice, seems like just another corporation trying to make more money off the consumer than they should.  I'm glad I went through Angie's List.
"

"It was great. Within maybe 30 minutes I received a call from a tech in my area and we arranged for him to come to my house the next day, I believe. He spent a couple hours here, ran several pieces of diagnostic software, and removed some malware. I have no idea of all the functions he performed. When he left, my laptop ran like a new laptop! I was thrilled. I don't recall that I have used them since Geekatoo and Hello Tech became one. but I will be using them soon. I have a desktop computer that needs review."