Mike's Computer Repair

This was the second time we used Mike. He was knowledgeable and courteous and we would use his service again.

WOW - patiently listened to my problem description, then said what he could do and how he would do it. After a few more of my questions, I gave my approval and then he proceeded. Pleasantly conversational and professional the entire time. Best IT guy I have have worked with in all my years. Call Mike and you will get a thorough fix and enjoy doing it!

I contacted Mike today about a suspected virus on my laptop computer. Mike immediately went to work. Mike did an excellent job scanning my computer remotely and found several minor issues, but then found a trojan virus. Mike was very professional and walked me through his process of getting my laptop working as it should. My internet connection is extremely slow. However, Mike kindly worked on my computer until the work was completed. He was very patient and never complained about the extra time it took due to my slow internet. Mike also was extremely helpful and answered all of my questions. He offered assistance on how to handle backups by using external hard drives since uploading pictures and files to the Cloud doesn't work well with a slow internet service in a rural area. I am very grateful for Mike's assistance and expertise. I certainly will use his service again, and I highly recommend Mike for your computer needs.

Very well. Mike was professional, efficient and knowledgeable. He was patient since the job was done remotely. When the job was finished, he answered all my questions, gave me suggestions what can be done to prevent the scammers from successfully using any of my secured infos incase they got them.

After 50 years of IT management in both universities and Defense contracting in the IT world I can honestly say this was a real pleasure to experience such professionalism and no nonsense work ethics. Mike took over and tuned my personal computer, finding a lot of malware to eliminate and clutter to smooth out.

Mike is excellent working with people like me who don't know what they are doing. A Windows update messed my computer up and I had no idea what to do so I called him. He called me back and spent a lot of time on the phone with me and when we hung up my computer was working great. He also did a bit of housekeeping on it for me and reassured me on a couple of questions I had.

Fantastic. No problems. Excellent response in every way.

Couldn't have gone better. Mike is very friendly and professional. We set up a time when he would access my computer and called me earlier and said he could immediately start to analyze what was wrong. He never asked for money before he started working, the job took one hour, he answered all my questions and explained everything that was going on and told me what I needed to do on a daily basis. The day I called was the day that everything was rectified and that was a few days before New Year's. He did say that I could pay by PayPal or send a check. I would definitely call him in the future if I needed help with my computer. For the hours work it came to $85.00, very fair compared to what I was hearing from other places that I called.

It didn't go at all.. He simply stated he couldn't help me. That I needed someone to come to my house,, and he was not willing to do that. Very disapointing.

It all went very well. Mike fixed my computer and I never even left home. I didn't have to disconnect it from anything. I simply gave him access and control.

As usual, Mike fixed issue in short order and explained what I need to do to keep virus free. At 67. Yrs of age, , and not totally computer literate, i do not feel awkward asking for his help. He is very knowledge and patient. Thanks Mike!!

Mike is the BEST! He promptly returned my call and we scheduled a mutually convenient time for a remote session the next day. The remote session was flawless. When it was completed, Mike took me to a website to research the purchase of a new computer. He gave me all the information I need to purchase the PC that will fit my needs. He even offered to talk to me, while I was in the store, if I had questions. He will assist me in the setup of the new computer and the transfer of data. His hourly rate is extremely reasonable. I look forward to a long “remote” relationship with Mike!

Excellent. He is so easy to work with and very knowledgeable. This is not the first, or second or maybe third time I've worked with him and each time the results have been the same. I expect great service and he delivers for a very reasonable price.

Done on schedule, efficiently and at a reasonable price.

Very well. Mike was knowledgeable and patient. Will call him again.

He's a Whiz and very personable/polite too.

I found Mike on Angie's list and gave him a call. I was impressed when I first spoke to Mike, I explained my problem and he gave me a few suggestions to try and told me if they didn't work then I could call again and he would go over the thing that he can do to solve the problem. He said he could take over my computer remotely and solve the problem. I was impressed with his professionalism, knowledge and that the FIRST THING THAT HE DIDN'T ASK FOR WASN'T MY CREDIT CARD!!! Not only did I have Mike fix my Email problem but, I also had him to look my computer over and to removes things that I didn't need anymore, any SPY and or MALWARE. He did a GREAT JOB and VERY PROFESSIONAL JOB! I WILL USE HIM AGAIN IF I NEED HIM and I WILL RECOMMEND him to others. HE HIS MY NEW COMPUTER GUY, THANKS MIKE!!!

I was amazed at Mike's knowledge and experience in that he knows what he is doing, I could not get the internet or email and within a short amount of time, I had both back and operating well. It's amazing how modern technology has advanced as he fixed my PC problems from his location in Arizona and mine in Pennsylvania. He was personable, efficient and fixed things properly with no loose ends. I will be calling Mike whenever I am in need! David J. Young Lackawanna Resume Service Carbondale, PA 18407

It couldn't be fixed but it wasn't Mike's fault..

It was really cool for Mike to tap into my computer and to work from Mesa, AZ. Mike left me in a daze as to how fast he worked to get my computer up and running better than ever.

It went very well and I am now up and running with a new computer.

Mike ranks at the top of my list as to have someone like Mike that helped me with my computer problems. Mike is very knowledgeable, experienced, capable, friendly and easy to work with. He explained what he needed to do to help correct the problems on my computer. Mike let me know what he would charge me for his work and it is reasonable. He hooked me up to his computer so I did not have to leave my computer off with someone to get the work done. I just spent part of the evening with Mike and he was able to solve the problems that I had. I cannot thank you enough, Angie, for having Mike on your list. Where I live in central Minnesota, it has become nearly impossible for me to find someone who has the knowledge, experience and ability to help me with any computer problem that I may have now or later. I give Mike 5 stars + for what he did to help me, I enjoyed his pleasant personality and I plan to have him help me again in the near future. :) :)

The set up went well. Mike is very knowledgeable about technology. He was able to talk me through setting up the new computer and I am not at all technically inclined. For me, the successful set up was a small miracle. I must add that he is very patient and thorough. I've been using Mike for a couple of years now and am one very satisfied customer. I would highly recommend him for any computer issues. You will not regret it.