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"The visit to my home in West Hartford was a nice affair. The technician explained everything. He even mentioned that I had to get a plumber to remove the sink away from the wall, so the work could be done to repair the window and wall area, but I did not hear him mention that I had to pull permits. The problem with this permit pulling issue is that I never initiated the pulling of permits, and this also is a red flag for me. The pulling of a permit should always be done by the contractor who is doing the job. It ensures that the permit pulled is to code. It ensures that the permit pulled follows local ordinance and CT. laws and statutes regarding construction, and that also includes consumer protection mandates in the State of Connecticut. Having me pull the permit to allow the CT. Basement Systems to do the work is a big, red flag, and it can result in my home owner's policy being cancelled if the permits are pulled either after the fact, or the permits pulled do not line up with the inspection process. I can also be fined by the town for pulling permits after the fact too. I've had my furnace replaced. The plumbing company who replaced the furnace followed state law and guidelines. Especially, since funding provided through a loan from a Credit Union chosen by the State of Connecticut ensured that permits were pulled correctly, legally. The same applies to my roof being replaced. The roofing company pulled the permit. Having a customer whom you are charging in excess of $20,000 to pull a permit is putting that customer in legal jeopardy, which is unacceptable. If I sell my house, and I had the work done in my basement, and the permits were pulled by me. The person who bought my house could sue me for an incorrectly pulled permit. How would I answer questions from the town about the technical aspects of the job, which should be handled by the contractor directly? Why introduce another layer of bureaucracy that slows down communication? Have the contractor pull the permit, so that the contractor and the municipality, town or city can communicate directly, and the pulling of the permit is done correctly and legally. How would I know, when the town should be doing an inspection during or while the job is being completed or after the job is completed? This should never be a requirement of the customer to pull the permit for a job to be done. The tech who visited my home mentioned that I had to hire a plumber to move a basement sink, but they did not mention about pulling of permits, but I went and re-read the quote again, and it is at the bottom of the quote page under "Customer Will" that states not only hiring of the plumber but also pulling permits and scheduling inspections. I did not have this job financed by CT. Basement Systems. I, instead, decided to get a home equity loan. If I did not get the home equity loan, then decided to go with CT. Basement Systems financing, then I would be screwed. The best thing I did was slow the process down, seek my own financing, and ask larger, bigger, deeper questions that prevented me from making a mistake by allowing this work to be done."

"We were very pleased with the job performed. Helio's team expanded and renovated our small master bathroom. We took out a large closet and converted it into our shower. Once started, they worked quickly and efficiently. We did have a few small hiccups, namely using our garage to cut tiles and mix thinset, which created an exorbitant amount of dust coating my tools, bikes, and anything else that was stored in the garage. We also had an issue with the cleanliness of the home after some of the workers left, however, after we brought it to Helio's attention, he made sure to tell the team to do a better job moving forward. Contract was a little confusing, so I would encourage many questions to clarify things ahead of time such as timeline for selecting certain items, confirming when the next payments are due etc. All in all, we're pleased with the project and how it turned out."

"Gustavo exceeded all expectations. He and his crew put in five long days of hard work, they went above and beyond,, and the results were extraordinary. Gustavo had great ideas. He and his crew were respectful and cleaned up the space each night. They finished ahead of schedule. We are very happy with the results."

"Superb work, efficient, courteous. Would definitely hire again. Thank you."

"If you're looking to remodel, hire Bud at Above & Beyond Contracting! Him and his crew were reliable, trustworthy, friendly and easy to work with. His quote was by far the most detailed & fair I received. If there was an issue, he put your mind at ease and took care of it. He recommended details I didn't even think of and it elevated the remodel & I love it. I am so happy with my renovation and couldn't be happier that I went with Above & Beyond Contracting."

"Danny Vitulli and his crew were amazing. We remodeled my elderly mothers bathroom and they were professional, skilled and did amazing work. Even when I asked to do extra things during construction, never a problem. They were done on time and within the quoted price Would recommend to anyone John"

"I. contact this. company because my dad. recommended. me they are. great contractor company now my basement and deck are. beautiful and I recommend this company. to all my friends and family"

"I highly recommend Fine Construction Services. Ciaran and his team are detail oriented and a pleasure to work with. I look forward to working together again!"

"Went exceptionally well"