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  • Average homeowner rating star icon4.5
    Average homeowner rating
  • Verified reviews icon25
    Verified gas log services reviews

Verified Reviews for Gas Log Service pros in De Ruyter, NY

*The Angi rating for Gas Log Service companies in De Ruyter, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

*The HomeAdvisor rating for Gas Log Service companies in De Ruyter, NY is a rating based on verified reviews from our community of homeowners who have used these pros to meet their Gas Log Service needs.

Last update on October 06, 2025

Find Gas log pros in De Ruyter

Isaac Heating & Air Conditioning

2760 Erie Blvd E
4.67(
95
)

Isaac Heating & Air Conditioning

2760 Erie Blvd E
4.67(
95
)
Customers say: True professional
Recommended by 92% of Angi customers
Recommended by 92% of HomeAdvisor customers

Since 1945, Isaac Heating and Air Conditioning has diligently, grown and evolved to meet the needs of our many valuable customers. We focus on Safety, Uncompromising Integrity, Accountability, Excellence, Outstanding Service and Balance.

"No they broke my mothers stairs and scratched her floor and I have them on the ring saying that they did it but call after call no response and they where b******* about the sales person the whole time they where there"

Joel W on May 2025

Since 1945, Isaac Heating and Air Conditioning has diligently, grown and evolved to meet the needs of our many valuable customers. We focus on Safety, Uncompromising Integrity, Accountability, Excellence, Outstanding Service and Balance.

"No they broke my mothers stairs and scratched her floor and I have them on the ring saying that they did it but call after call no response and they where b******* about the sales person the whole time they where there"

Joel W on May 2025

Expert Chimney Services Inc

4800 McDonald Rd
4.76(
17
)

Expert Chimney Services Inc

4800 McDonald Rd
4.76(
17
)
Customers say: Quality work
Recommended by 94% of Angi customers
Recommended by 94% of HomeAdvisor customers

Established in 1979 our full time CSIA certified chimney sweeps and masons offer complete chimney service including video inspection, cleaning, minor and major restoration and relining of all types of chimneys. We also specialize in pre-purchase inspections for real estate transactions for home buyers. Our hearth shop also features industry leading brands of stoves and fireplace inserts both wood and gas burning.

"I thought the work was fine. I paid $2450. Not long after work was done I could see new long cracks. I called immediately. I was told by the owner that the new cracks were "not a problem", and that he "absolutely guaranteed" the chimney. Really? Were the original cracks that needed reparging for $2450 "not a problem"? What did I pay them for? Didn't matter because nothing was done anyway. A couple of years later the company called me (wanting to get some business) to make a pitch for cleaning the chimney. I told them no, that I was not happy with the cracks and did not want any further service. The employee was surprised, apparently told the owner and he wrote me a letter. He wrote "these cracks are show up in 50% of parging projects we do and are strictly cosmetic". He wrote that "they are not a structural threat to the long term stability of the job, so we leave them alone". He said "he would be happy to repair them". Really? Nothing was done. Now I called again because water has dripped down the chimney bricks in my living room! Now I was told that was because of a roofing issue, not the chimney. They recommended a roofing company. I call the roofer, he came, he climbed up and checked the roof and chimney. He said "the chimney has a DEEP SERIOUS CRACK. I again called the chimney people and told them what the roofer, that they recommended, had said. I was told that a man would be sent over to inspect it. THAT WAS A MONTH AGO. AGAIN, NOTHING DONE."

Lisa H on August 2021

Established in 1979 our full time CSIA certified chimney sweeps and masons offer complete chimney service including video inspection, cleaning, minor and major restoration and relining of all types of chimneys. We also specialize in pre-purchase inspections for real estate transactions for home buyers. Our hearth shop also features industry leading brands of stoves and fireplace inserts both wood and gas burning.

"I thought the work was fine. I paid $2450. Not long after work was done I could see new long cracks. I called immediately. I was told by the owner that the new cracks were "not a problem", and that he "absolutely guaranteed" the chimney. Really? Were the original cracks that needed reparging for $2450 "not a problem"? What did I pay them for? Didn't matter because nothing was done anyway. A couple of years later the company called me (wanting to get some business) to make a pitch for cleaning the chimney. I told them no, that I was not happy with the cracks and did not want any further service. The employee was surprised, apparently told the owner and he wrote me a letter. He wrote "these cracks are show up in 50% of parging projects we do and are strictly cosmetic". He wrote that "they are not a structural threat to the long term stability of the job, so we leave them alone". He said "he would be happy to repair them". Really? Nothing was done. Now I called again because water has dripped down the chimney bricks in my living room! Now I was told that was because of a roofing issue, not the chimney. They recommended a roofing company. I call the roofer, he came, he climbed up and checked the roof and chimney. He said "the chimney has a DEEP SERIOUS CRACK. I again called the chimney people and told them what the roofer, that they recommended, had said. I was told that a man would be sent over to inspect it. THAT WAS A MONTH AGO. AGAIN, NOTHING DONE."

Lisa H on August 2021

Gas Logs questions, answered by experts

In most cases, yes, it’s safe to light a gas water heater manually, but you should shut the gas off first, open a window, and let the space air out for about 10 minutes. Modern water heaters shut the gas off entirely if the pilot light goes out, but airing out the area beforehand is good practice and will ensure it’s safe to relight your pilot light manually. Just make sure you turn the gas valve to “pilot” before lighting. If the light keeps going out or won’t light at all, call in a professional.

Some people don’t like the look of gas fireplaces since they don’t offer the classic charm or appeal of a wood-burning fire. Plus, gas fireplace installation is more expensive than other types of fireplace installations due to the added complexity of working with gas lines. There’s also a chance that gas could get into your home, which is a major health and safety risk.

Most gas companies and utilities brokers will send a technician to relight a pilot light, but this may demand a service call fee. Contact your local gas company to inquire about available pilot light services. If it’s a no-go, just follow the aforementioned steps and light the manual boiler’s pilot light yourself. 

Capping a gas line costs approximately $125. The final price varies from $75 and $150 depending on your contractor’s hourly rate. To completely remove a gas line and cap it at the base can cost up to $250. Most contractors will charge a flat fee instead of by the hour since capping is often part of a larger project.

Natural gas companies advise only shutting off the gas supply at the meter yourself if you smell natural gas or suspect there is a leak, typically following an emergency. Instead, you can shut off gas to individual appliances when necessary. If you want to turn off your natural gas entirely, you should contact your utility company. You’ll generally also need to acquire a permit to work on your natural gas line.

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