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New York Sash
Bathtub Installation and Replacement, Shower Installation and Replacement, 2 New Window Service,
About us
New York Sash provides area homeowners with energy-efficient home improvement products. We’ve been in the home improvement business in the Mohawk Valley since 1989. Our staff of 30 is dedicated to helping local homeowners add energy efficiency and curb appeal to their homes. Our family includes over 15,000 satisfied customers in Central New York. New York Sash opened the Idea & Design Center Showroom in Whitesboro, NY. We maintain full sales, marketing, installation, production, finance and service departments. By retaining total control over all aspects of our business we can deliver the high quality service and products that our customers deserve and have come to expect. Not only do we provide and install these products, we also stand behind them with a full service department to honor all warranty and guarantee promises made.
Business highlights
36 years of experience
Services we offer
Bathroom Remodel, Window Replacement
Amenities
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.063 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 63 reviews
Carol T.
Oct 2025
6+ Room New Window Service
The crew was wonderful. They had a very challenging job as my house was built in the early 1800s. But they did a great job and all the windows they installed turned out beautiful. I am very pleased with both the product and the work done on my home.
Brandon C.
Oct 2025
2 New Window Service
The crew that performed my installation was the absolute Best! Knowledgeable, friendly, outgoing, professional! I i wouldn’t let anyone else in my home to preform the work that they provide! I couldn’t be any happier with the results and in the future I want the same guys in my house to preform the job!
Andrew C.
Oct 2025
Bathtub Installation and Replacement
My wife and I wanted to update our bathroom with a new tub and shower surround, we went with Sash and couldn’t be happier with how it turned out! I can’t say enough good things about the installation, which was done by Pat Brophy. I thought there would be a team of 3-5 people working for a week — instead, it was just Pat doing everything himself, and he completed the job in 2 days! He removed our old cast iron tub and surround, replaced the sub flooring and old plumbing, and installed our new tub and surround exactly to our specifications. The job was done perfectly and our bathroom is beautiful now! Pat is definitely an expert at what he does, and was very friendly too. The only issue we had was that the water pressure was a bit high, so Pat came over and adjusted it for us a couple days later and now everything is perfect. If you’re considering having work done on your home I’d absolutely recommend Sash, you won’t be disappointed!
Karen N.
Sep 2025
3-5 New Window Installation
Chris and Dakota were here for the install. They were very professional, polite and honestly the work was completed with not a lot of “construction noise.” They replaced three windows. Every piece of material was picked up. Explained how to use and clean them properly and the follow up that we can expect from a company ambassador. You can’t even tell they were here! This was a big investment for us but this is absolutely a get what you pay for experience. Highly recommend!
Response from New York Sash
"That is wonderful feedback! We are thrilled Chris and Dakota provided such a professional, clean, and minimally disruptive installation. We strive for that "get what you pay for" quality. Thank you for recognizing our team's hard work and for your high recommendation!"
Ray V.
Sep 2025
Shower Installation and Replacement
Sean Grant did an outstanding service. We would highly recommend him to anyone. he removed our old shower and replaced it with a larder one ..He was very polite and cleaned all the mess that was made. we will have New York Sash do the next project that comes up. Ray J VanderVoort and Rose Casadei>
Response from New York Sash
"Thank you so much for sharing this fantastic review! We are thrilled Sean Grant provided such outstanding service and was polite and tidy throughout your shower replacement. We truly value your high recommendation and look forward to New York Sash assisting you with your next project. We appreciate your business!"
Nick D.
Aug 2025
Shower Installation and Replacement
The job was done to our absolute satisfaction. Sean and Jace are very knowledgeable, courteous answered all our questions and their attention to detail as well as clean up was outstanding. I would definitely recommend Sash and Sean and Jace for your bathroom remodel!!
Response from New York Sash
"That is wonderful to hear! Thank you so much for taking the time to share such glowing feedback. We are thrilled that Sean and Jace delivered an outstanding experience, especially regarding their detail work and cleanup. We sincerely appreciate your strong recommendation!"
Deborah M.
Aug 2025
2 New Window Service
NY Sash sent A-1 Employees, from the Sales Rep to the person ensuring the measurements were correct to finally the Installers that replaced my Patio Door. All these Gentlemen were courteous and knowledgeable, answering all my questions without hesitation or ridicule.
Response from New York Sash
"That is wonderful to hear! We are thrilled that every member of the NY Sash team, from Sales to our Installers, provided you with such courteous and knowledgeable service. We pride ourselves on ensuring all your questions are answered thoroughly. Thank you for recognizing their hard work!"
Karen B.
Jul 2025
6+ Room New Window Service
New York Sash, Whitesboro, NY right from the start was polite, courteous and answered all of our questions. We had 14 replacement windows installed and let me tell you, they sent the best crew over here for 2 days. They installed, cleaned up, inspected the work and most of all was there for any questions asked. Chris the foreman was absolutely awesome!!!! And Anthony was just as good. I would recommend New York Sash, Whitesboro, NY to anyone!!! Thank you guys for everything and oh….LOVE OUR WINDOWS!!!
Response from New York Sash
"Thank you for sharing such a wonderful review of your 14-window replacement! We are delighted to hear our Whitesboro team was polite and courteous. We will absolutely pass along your high praise for Chris, the foreman, and Anthony. We are so happy you love your new windows and appreciate your strong recommendation!"
Matt S.
Jun 2025
6+ Room New Window Service
We had 14 windows and a back door installed The workers especially Chris and Paul were exceptional! Everyone was kind and courteous and very knowledgable
Response from New York Sash
"We are delighted to hear about your positive experience with Chris and Paul! Thank you for trusting New York Sash with your windows and door installation."
Jeff M.
Jun 2025
Great customer service installation and follow up
Yvonne R.
May 2025
2 New Window Service
I had a basement window installed. It looks great. Chris and his crew were on time and cleaned the area when they were done. I'm very happy.
Response from New York Sash
"That?s fantastic to hear! I?m so glad you?re happy with your new basement window. It?s always nice when a project goes smoothly and the team is professional. Chris and his crew sound like they did a great job! Enjoy the new look and feel of your space!"
Joseph A.
May 2025
6+ Room New Window Service
I hired Sash to replace all of the windows in my house. This is the second time I’ve hired them for a home improvement. The first time was to do a tub to shower conversion, which came beautiful, and I couldn’t be happier !! The window install, was done with absolute care and perfection. Nate and Dakota were tasked with this project. Nate is an excellent tradesman and made sure that the windows were installed properly, as these were “ new construction “ windows. Nate also had to replace all the trim on the interior of the windows which showcased his carpentry skills. Dakota was his helper and took care of all of the outside work such as removing and reinstalling the siding and keeping the job site safe and clean. Both guys were a pleasure to have on the job. I can’t wait to plan the next project with Sash. !! Great job as always.
Response from New York Sash
"Hi Joseph! Thank you so much for your kind words and for taking the time to share your experience with Sash! We?re thrilled to hear that you?re happy with both the tub to shower conversion and the window installation. Nate and Dakota are indeed fantastic at what they do, and it?s wonderful to know their hard work and attention to detail made such a positive impact on your home. We?re excited to hear that you?re already planning your next project with us! If you have any ideas in mind or need assistance, feel free to reach out. We can?t wait to work with you again. Have a great day!"
David B.
May 2025
3-5 New Window Installation
My wife and I had 3 picture windows as well as a garage entry door installed by NY Sash. The overall experience was truly amazing. Words can not fully describe our satisfaction with the company, the quality of the products, the courtesy, work and expertise of Chris and his apprentices Paul and Cam, their work ethic and attention to detail. They were truly professional in every aspect of their work, knowledgeable and reliable.
Response from New York Sash
"Thank you David for leaving us a 5 star review, also for your kind words regarding the crew that installed your windows!"
Belinda M.
Apr 2025
2 New Window Service
Chris and his crew were amazing when they installed my 2 entry doors. They explained everything they were doing and kept me advised of the progress. They were very polite and courteous. They were even entertaining my granddaughter! ❤️❤️
Response from New York Sash
"Hi Belinda, Thank you for leaving us a 5 star! so happy to hear chris and his crew were amazing"
Marlene T.
Mar 2025
Shower Installation and Replacement
Installers were on time , professional, friendly and explained everything as they were installing. Highly recommend
Response from New York Sash
"Thank you for taking the time to leave us a review!"
Alan M.
Mar 2025
Bathtub Installation and Replacement
Sean and Jace did a excellent job on this removal and installation. They both went above and beyond my expectations and that says a lot coming from me being the perfectionist that I am. If stars were handed out they would receive a bag for each of them. Five stars for both Sean and Jace they are to be commended for their excellent work.
Response from New York Sash
"Thank you Alan, for your kind words. We are happy to hear that our team did excellent work!"
Frank D.
Feb 2025
6+ Room New Window Service
The team was very professional and courteous. The work they did looks great and it was finished in less than one day. They also cleaned everything inside and out while working in the rain. After installation they showed us how everything operated. I would highly recommend them to anyone.
Response from New York Sash
"Thank you for the kind review Frank! Appreciated your business with New York Sash!"
Cynthia G.
Feb 2025
2 New Window Service
Everything thing was done very well. We are pleased with the guys that did the work on 1/10/25 Nate, Ben, and Dakota. Sorry it took me this long to put this review in. We feel the difference in on kitchen with the new patio door in the window over our sink. Thank you very much for the good service. Joe and Cindy Gerrard
Response from New York Sash
"Thank you for your kind words and business with New York Sash!"
Bob B.
Jan 2025
Shower Installation and Replacement
Patrick did a great job. Was on time, completed the work on time and kept the area clean. Would recommend Patrick and NY Sash.
Ellen H.
Nov 2024
I had a new sliding glass door, to replace the very worn old one, for the second service that I used NY Sash for. Once again their customer service, excellent communication, friendly and helpful staff and attention to detail in terms of installation and making sure that the customer understands use and maintenance is beyond compare. Thanks to Matt and Paul for the installation and thorough service from entry, installation, and cleanup, with a smile, fully answering my questions and your thorough explanation. I wholeheartedly recommend NY Sash and I look forward to working with them on my next home remodel project. Ellen Holst
Response from New York Sash
"Hi Ellen, Thank you so much for your kind words and for your business with us! Can't wait to see the next project!"
Terri J.
Nov 2024
This is the third time Iâ ve hired NYSash for window replacement and gutters. An excellent experience from start to finish. Looking forward to having them work on my next project.
Response from New York Sash
"Hi Terri, Thank you for the review, great doing business with you!"
Richard S.
Oct 2024
Work done by same company wasnâ t acceptable. This time worker, Sean, did excellent work on windows & door that was previously installed but became difficult to handle. When he left, the windows & door were lovely. He also gave advice about how to finish the windows treatment
Response from New York Sash
"Hi Richard, Thank you for the review, happy to hear Sean was able to fix everything for you!"
Sandie S.
Sep 2024
They were wonderful to work with. Courteous, efficient, clean. This is the second time we have used them. Highly recommend!
Response from New York Sash
"Thank you Sandie, We appreciate your business and kind words!"
Bruce P.
Aug 2024
Josh and Anthony did most of the siding with help on a few days with Ryan Jeff and Paul. They explained the work as they progressed on the job and were polite respectful and careful of the property. The siding looks amazing. So glad I had NY Sash do the job.
Response from New York Sash
"Hi Bruce, Thank you for the 5 star review! So happy to hear the siding looks amazing! - Kathryn "Katy" Reilly"
Ed R.
Mar 2024
Walk In Tub Installation and Replacement
EXCELLENT JOB DONE IN EVERY CATEGORY. Could NOT be more pleased!!
Response from New York Sash
"Thank you for the review Ed!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
New York Sash is currently rated 5.0 overall out of 5.
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 6:00 PM
Saturday: 9:00 AM - 1:00 PM
Sunday: Closed
New York Sash accepts the following forms of payment: CreditCard
Yes, New York Sash offers free project estimates.
No, New York Sash does not offer eco-friendly accreditations.
No, New York Sash does not offer a senior discount.
No, New York Sash does not offer emergency services.
Yes, New York Sash offers warranties.