I own a 93 Corvette that had an issue staying running. It didnt show a check engine light. I took it to a GM dealership, who kept my car for 2 months, and another garage, and neither could figure out the problem. I took it to Hudson & Mowins and they had the problem identified and fixed in a few days. The car runs beautifully now. Knowledge and technique is key, and these guys have it. Many garages just depend on a computer to tell them what to do, instead of using mechanical knowhow. If you own an older car, save yourself the aggravation and bring it here. They have the technology, tools and knowledge. Thanks guys!

I've used them for years and probably will continue to.

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Awful.
After driving 20 miles on tires, heard awful noise.  Turns out our lugnuts were not tightened and we could have lost a wheel.
I feel like they tried to trick us into returning for unnecessary repairs.
RUN!

They were good.

unknown

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The initial quote was for $1000 but they charged less than the estimate! They even provided a courtesy car while they were working on my car. I didn't even have to go through insurance for it, they just gave me one to use. This is a great garage, they had plenty of opportunities to take advantage of me or rake me over the coals but they were completely above board and very professional.

I brought the car into the repair shop to figure out why the engine light was going off. We were there to get an estimate. After all was said and done, I was asked back up to the counter and told that my EGR Light was on and that I needed to replace the whole thing. FIRST, I was being charged 166.88 for just the diagnostics. Nobody came out to me to tell me what they were doing nor did they actually say I was being charged over 100.00 for it with less than an hour of labor. I was there for an estimate. If I need something done with my car, I need to know the cost before the service is performed. They neither came out to tell me what service they were doing nor did they tell me the cost. This cost was ON TOP OF 301.26 to replace the whole EGR Valve. That's a whole 468.14 for an EGR replacement that can be repaired for less than 250.00 elsewhere WITHOUT the 166.88 fee to look at the car.
With shock, I mentioned the fact that I was never told me what services they were doing to my car nor that there was a cost involved. I was there for an estimate only. The clerk said, "If you do not pay for this service, we feel like you are taking US for a ride." He said, "we've got to make money somehow" and then said if I got the car repaired there, they'd waive the diagnostic fee NOW and just charge us the 301.26. I said, "it doesn't look like your begging for business here". We are a lower middle class family on a strict budget and cannot afford NOT to know what we are paying for. It's why we asked for an estimate in the first place. We did not feel comfortable with his new deal and felt we couldn't trust him.
Finally, the clerk said, "fine! your all set!" and waved me out of the shop because he had a lot of customers watching.
I think there is quite a difference in who was taking advantage of who here. This was a scary moment for me and my family who live on a tight budget. We were recently struck in the windshield by a piece of brick or concrete and have to get that fixed on top of everything else. While we are happy to be alive, we sure felt taken advantage of in a situation where had the clerk been upfront with us, things may have turned out different for both parties.
We have used Hudson and Mowins once before and had good service with them. When we called for an estimate date last Thursday, the clerk was pretty rude. Giving him the benefit of the doubt after having a good experience the last time, we decided to go anyways. This experience has made us think twice before ever going to Hudson and Mowen's again.
We're unsure if it's because they are affiliated with NAPA next door or the fact that they need to pay for the solar panels, but the cost of service and the customer service was less than par. We're very disappointed and would have taken it to the BBB and the NY State Attorney General had things escalated further.

They repaired a gas line. Due to the criticality of the situation, they squeezed me in, and repaired the same day.
The are always professional and honest.
I would highly recommend them.

They did a great job, and rechecked a month later when brake dust was causing squeaking. Their prices might be a bit higher than some of the other shops in our market, but they never try to sell you something you don't need. You never have to worry about quality there, they do the job right and stand by their work. I've been taking my cars there for 20 years, and I'm always satisfied.

I had a very negative experience. Firstly, I was there from 9:30 until 3:00, almost double the 3 hour estimate. When I checked in on my car at least twice I saw there was no one working on it so I figured the mechanic was on his lunch break. When it came time to pay the bill I asked the counter person if I was getting charged for the mechanic's lunchbreak and they said no, of course I was not. After getting home I noticed I was charged for 5.96 hours of labor if their rate is truly $77 per hour. They disguised this by not listing the hourly rate on the receipt, just labor.....and then the dollar amount. Why was I charged for 6 hours when I was only there for 5 1/2 and the mechanic took an hour lunch break? I immediately went back to the shop thinking it was an honest error and they would straighten it out, but only the wife was there and SHE REFUSED TO HELP ME! She said she "didn't want to get involved" even though she is an owner and that we could call Greg and everything would be taken care of over the phone on Monday. I explained to her that the time stamp is right there on my receipt showing that I was only there for 5 1/2 hours and that I was charged for all of those and more, but she said "well, sometimes we charge more per hour, it depends on what was agreed upon!" Huh? Sometimes you charge MORE than your posted hourly rate?! I left feeling frustrated that the owner would not resolve this and when we called her husband on Monday we were hassled and given a hard time. He said he explained to us that it would be "marked up." He even said "you seemed so nice, you even gave us a $15 tip." Yes, we were nice until we found out we were being overcharged!!! After being put on hold the third time I hung up but was called back with a voicemail that they will refund about $80 and they wanted me to come to the shop to pick up the receipt. Still have yet to see a refund. Since I was now very skeptical of this shop and their business practices, I took it upon myself to go to the library and look up the standard amount of time a mechanic should take to replace the gas tank on my vehicle and the answer does not surprise me in the least - 2.3 hours, with .6 more if AWD, much less than the 6 hours I was charged. I also find it a little sketchy that they have 358 reviews on demandforce.com and 100.00% are positive. No one has that good of a record - they must be self-posted. They even have an offer on their website for 50% off an oil change if you post a positive review online which must be the only reason they have any positive reviews. Lesson learned: If you don't want to be ripped off when it comes to auto repair, get a written estimate beforehand, and whatever you do, DON'T BRING YOUR CAR TO HUDSON AND MOWINS!!!!!

It was fine and we will be repeat customers.

Hudson and Mowins are good and I trust them, that is the most difficult thing in car repair service, whether you trust them or not. They are not cheap but I suppose you get what you pay for. I use them all the time.

They are honest and they do high quality work. We have switched to using them exclusively in the last two years.

They are very professional .They do excellent work. They are probably the best I have ever had. They are very accommodating. Its a very clean auto shop. They send emails to let you know when things are needed on your car. I would highly recommend them. Its a family run business.

I had my car towed there after another shop could not fix it. They had it fixed in three hours, and I have had no problems out of it since then. I would use them again.

They are excellent but a little expensive. I have been doing business there for 40 years.

They found the problem and my car runs beautifully now. It only took them three hours to find out the problem and that was it.

I have a long history with these folks and they have done great work in the past but they are quiet expensive. They do an expert job when it comes to working with cars. I send all the hard jobs to them and easy jobs to some other people where the price is comparatively cheaper. If I had any problem which needs troubleshooting and needs some real expertise, Hudson and Mowins is the place I go. I would give them high ratings when it comes to the quality of work they do. I will use them in the future for jobs that I feel they should be doing.

I've been using them for years, and have had many great experiences. They always do their best to get me in for service quickly, and I always have gotten my car back the same day.

If I have a mechanical problem, I usually go here. They are nice people. They are local, not a chain. They have been in business of quite awhile, I believe this is their second generation.

The work was done in thirty minutes. I've done business with Hudson & Mowins for some twenty years and have always been very pleased with the quality of the work. For many of those years I used my car for extensive business travel and I knew it was maintained at the best possible level.