Expert Chimney Services Inc

I thought the work was fine. I paid $2450. Not long after work was done I could see new long cracks. I called immediately. I was told by the owner that the new cracks were "not a problem", and that he "absolutely guaranteed" the chimney. Really? Were the original cracks that needed reparging for $2450 "not a problem"? What did I pay them for? Didn't matter because nothing was done anyway. A couple of years later the company called me (wanting to get some business) to make a pitch for cleaning the chimney. I told them no, that I was not happy with the cracks and did not want any further service. The employee was surprised, apparently told the owner and he wrote me a letter. He wrote "these cracks are show up in 50% of parging projects we do and are strictly cosmetic". He wrote that "they are not a structural threat to the long term stability of the job, so we leave them alone". He said "he would be happy to repair them". Really? Nothing was done. Now I called again because water has dripped down the chimney bricks in my living room! Now I was told that was because of a roofing issue, not the chimney. They recommended a roofing company. I call the roofer, he came, he climbed up and checked the roof and chimney. He said "the chimney has a DEEP SERIOUS CRACK. I again called the chimney people and told them what the roofer, that they recommended, had said. I was told that a man would be sent over to inspect it. THAT WAS A MONTH AGO. AGAIN, NOTHING DONE.

They came, took pictures, and said that no repair was necessary.

Raymond was the technician on site and was very thorough, neat and clean, and gave me specific ideas on how to repair the small hairline crack in back of the hearth. I followed his advice and it worked perfectly. He was punctual and the price was reasonable for the services performed. I highly recommend the services of this company.

Jock and his team are always top notch

Great. Very useful information.

They did a very good job and explained the process. Will definitely be using them again for all my chimney issues

Very well. The technician Matt was friendly and professional and a pleasure to have in my home. I felt the price was a bit high compared to what I have paid in the past, but I guess I'm willing to spend a little more to feel comfortable that the job was done correctly and also to feel comfortable with the person who is working in my home.

The chimney sweep was professional, courteous and knowledgeable. It was a pleasure working with this company.

Excellent work, The workers were civilized and acted like professionals. Very Satisfied with everything

They did very well. They were prompt, professional, easy to deal with.

Excellent service!  People who seriously care about their work and their customer.  Highly recommend.

Jock was a pleasure to talk with. He came out to inspect our chimney and quote a new liner. Tommy and Matt came out after the snow cleared from our roof and installed the new liner. Great service!

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They were fantastic. They arrived right on time and got right to work. Our technician worked quickly but efficiently, talking to us about the state of our chimney. We will absolutely use them again.

Excellnet! The technician was polite, knew what he was doing, and took ext5ra steps not to make a mess.

We knew our chimney needed repair so, we began getting quotes. Most took a look at the chimney and gave us an estimate to repoint it. Only one actually went up on the roof and, even he only was going to repoint the chimney. We contacted Expert Chimney and asked them to do an inspection and cleaning; which was about $220. They ran a camera up the entire flue and actually climbed up on the roof and took pictures. They gave us the most honest assessment of what should be done. Based on this, we hired them to do the job. 
Weather thwarted us a bit but, they would call with updates and finally were able to find some good weather to start the job. Matt and Tom were excellent! they were polite and professional and, have a good sense of humor!. They were also very neat; cleaning up diligently each day. So much so that the next-door neighbors were very impressed.
The total time it took to complete the job was about four days; from Tuesday until Friday. They then came back on Saturday to remove the tarp that they had to wrap around the finished chimney as it rained on Friday evening and they had to protect the fresh mortar. They took down all the scaffolding, cleaned again to include pressure washing the neighbor's driveway and, went on their way.
Overall, we were very impressed with the level of work and how it all turned out. We would definitely recommend Expert Chimney Services to anyone who asks! They are honest and know their stuff!