Custom Tile Solutions LLC

Founded 2016 • With Angi since November 2016

We are a small business specializing in custom tile installations. We have over 20 years experience and are fully insured. We work with all forms of tile from Ceramic, to Porcelain to Natural Stone. Backsplashes, Floors and showers. You name it, we can tile it. We are an A rated BBB Accredited Company.

Awards and Badges

Angi Certified

Images

A Service Provider's profile imageA Service Provider's profile imageA Service Provider's profile image

Verified Reviews

5.0

(20) Verified Reviews

Ratings Distribution

5

20

4

0

3

0

2

0

1

0

Rating Details

Price
5.0
Professionalism
5.0
Punctuality
5.0
Quality
5.0
Responsiveness
5.0

Read reviews by category

tile installation (20)home remodeling (4)flooring (1)concrete repair (1)
Showing 1-20 of 20 reviews
Roberto S.
5.0
11/30/2019
Wonderful work, very reliable and did it in time! I highly recommend Custom Tile Solutions!
Description of Work
Kitchen Backsplash
Category
ceramic tile, home remodeling
Cost
$590
Hire Again?
Yes
Gary S.
5.0
11/24/2019
Tom is everything you would want in a serviceman. He is professional, respectful of property, focused, timely, personable, accommodating and conscientious regarding clean-up. I would hire him, again, without hesitation and would definitely recommend him to others.
Description of Work
kitchen backsplash replaced
Category
ceramic tile
Cost
$800
Hire Again?
Yes
Annie L.
5.0
10/19/2019
Amazing work. It looks gorgeous. Jake was super...hiring him again!
Description of Work
Tiled a wall
Category
ceramic tile
Cost
$1,700
Hire Again?
Yes
Melissa T.
5.0
10/18/2019
Tom was professional, on-time, respectful of my home and pets. He had a challenging job, we asked him to come in to fix a disastrous tile job done by another "contractor" and he did phenomenal work. We plan on doing a big addition next year, any and all tile work will be done by Custom Tile Solutions, LLC.
Description of Work
Glass Tile Shower repairs and completion.
Category
ceramic tile
Hire Again?
Yes
Rick H.
5.0
05/07/2019
Job went very well. There were no surprises.
Description of Work
Tile a shower
Category
ceramic tile
Cost
$1,100
Hire Again?
Yes
Trish B.
5.0
04/17/2019
Tome did a great job installing our kitchen backsplash. Our kitchen looks beautiful. Tom shared some wonderful suggestions on what we should do. Not only is Tom's work fantastic, but he is the nicest, most courteous, and most flexible contractor my husband and I have used for household projects. I would use Tom again without hesitation.
Description of Work
Tom installed a kitchen backsplash.
Category
ceramic tile
Hire Again?
Yes
Molly M.
5.0
07/07/2018
Custom Tile Solutions did a fantastic job installing the tile backsplash in my kitchen remodel. Professional, polite and neat, I'm extremely pleased with the results. I highly recommend this company.

Images

Review for Custom Tile Solutions LLC - 18 Elm Hill Way, Camillus, NY - 37218964
Description of Work
Tile Backsplash Installation
Category
ceramic tile
Hire Again?
Yes
Lesley F.
5.0
05/17/2018
Tom did such a beautiful job on our kitchen backsplash. He is punctual, professional, organized and a perfectionist. What more can you ask for? It was a challenging project but Tom exceeded my expectations. I will use him again and again!
Description of Work
New backsplash in the kitchen
Category
ceramic tile
Cost
$860
Hire Again?
Yes
Erica G.
5.0
05/12/2018
Another beautiful job! After the shower Tom did for us a couple of months before, we had him come back to do the floor in the same bathroom with the travertine tiles we had bought and it all worked out perfectly! Everything went according to plan and everything came out perfectly. I love my upgraded master bathroom !

Images

Review for Custom Tile Solutions LLC - 18 Elm Hill Way, Camillus, NY - 37063745
Description of Work
Bathroom floor tile
Category
ceramic tile, home remodeling
Cost
$1,100
Hire Again?
Yes
Samantha S.
5.0
05/02/2018
Tom was fantastic! He was very professional and answered all my questions. He did wonderful work and am planning on hiring him again for future tile work.
Description of Work
Tile mud room
Category
ceramic tile
Hire Again?
Yes
Jana G.
5.0
04/27/2018
Tom at Custom Tile Solutions did a stellar job on the floor tile for my mother-in-law's walkout basement. Before we contacted Tom, we were in a terrible mess where a previous contractor had installed uneven tile with messy grout...not only did the other contractor's work look horrible, but the tile was sticking up so high in some places that it was a tripping hazard. Needless to say, we fired the other contractor! After we found Tom, he met with us quickly and helped us with a game plan for the best way to correct the situation (which in this case was to remove the existing tile and apply a self-leveling concrete before starting with the new tile). He was transparent and honest about the process right from the start all the way through the project's completion. And we are more than happy with the quality of his workmanship and the look of the finished installation. Also important, both Tom and his assisting crew member were clean, professional, and hard-working. If there's anything we've learned from the experience, it is that it is more than worth it to use a specialized professional for tile installation...and Tom is the cream of the crop!

Images

Review for Custom Tile Solutions LLC - 18 Elm Hill Way, Camillus, NY - 37015020Review for Custom Tile Solutions LLC - 18 Elm Hill Way, Camillus, NY - 37015020Review for Custom Tile Solutions LLC - 18 Elm Hill Way, Camillus, NY - 37015020Review for Custom Tile Solutions LLC - 18 Elm Hill Way, Camillus, NY - 37015020
Description of Work
Re-tiling of walk-out basement
Category
ceramic tile, concrete repair, flooring contractor
Hire Again?
Yes
Erica G.
5.0
02/27/2018
From the beginning Tom was very responsive to my request for a quote. He understood what we wanted and gave us a fair quote. He is very punctual and professional, and everything went very smoothly as originally planned. We had very specific requests for the shower design and tile work with some of the details worked out during the job. He was able to improve upon some of the ideas we had in ways we would not have thought of. He is very focused and is very good at what he does which made the whole project a success.
Description of Work
Old shower torn out and reinstalled/tiled new one
Category
ceramic tile, home remodeling
Cost
$2,280
Hire Again?
Yes
Dana Y.
5.0
10/12/2017
Tom did an outstanding job with the tilework. He even managed to create a smooth transition to the carpet in the family room. He was prompt, and professional leaving a clean work space everyday. I couldn't be happier! I would highly recommend him for your next tile project!!

Images

Review for Custom Tile Solutions LLC - 18 Elm Hill Way, Camillus, NY - 36405780
Description of Work
Old vinyl tiles in the entryway to my house were removed and new porcelain tiles put down to replace them.
Category
ceramic tile
Hire Again?
Yes
Clea H.
5.0
08/08/2017
Great. Tom was professional and completed the work quickly. I will definitely use him again.
Description of Work
Tiling the foyer.
Category
ceramic tile
Hire Again?
Yes
Scott Z.
5.0
05/16/2017
It went well. He was done with in the time he estimated and the work was exact to what we were looking for.
Description of Work
We had the bedroom 'suite' we are building the basement tiled. We will also be using him to tile the shower and the tub surround.
Category
ceramic tile
Hire Again?
Yes
Jim B.
5.0
04/05/2017
I was very happy with the service.
Description of Work
He replaced some tiles that were broken, then he did the finishing and grouting.
Category
ceramic tile
Cost
$250
Hire Again?
Yes
Patricia N.
5.0
02/14/2017
Tom installed 3 x 6 subway tile backsplash. He was punctual, did a great job, did not make or leave a big mess. Very happy with the work - looks great!
Description of Work
Ceramic tile backsplash in kitchen.
Category
ceramic tile, home remodeling
Cost
$500
Hire Again?
Yes
Patricia N.
5.0
02/14/2017
He was fast and professional and did a great job. No complaints.
Description of Work
tile backsplash in kitchen
Category
ceramic tile
Hire Again?
Yes
Buck W.
5.0
11/21/2016
Everything from our initial meeting with Tom right through to the finished floor and backsplashes went perfectly. We had several questions before the installation began , and we got all of them answered fully and in a timely manner. It was our first experience with tile installation , and Tom was able to take our general ideas and make some necessary changes that allowed us to end up with a result that exceeded our expectations. Tom was at our house each day at exactly the time he told us he would be there. His work was very neat and clean , which really helped us out as our kitchen is right in the middle of our home. We expected a bigger mess and inconvenience and we were amazed that Tom could do that much tile work with so little mess. We also had a couple of ideas for mosaics , etc, in both the floor and backsplashes , and Tom was able to steer us in the right direction based on the type of materials we had and some unique structural issues in our floor that had to be dealt with in a different way. We would highly recommend Tom and Custom Tile Solutions to anyone interested in geting tile work done the right way.
Description of Work
We had approximately 450 sq. ft. of porcelain floor tile and another 50-60 sq. ft. of travertine backsplash tile to be installed in our kitchen.
Category
ceramic tile
Hire Again?
Yes
Lori P.
5.0
11/21/2016
Tom did an excellent job was very efficient and I have received a lot of compliments on it.
Description of Work
Tom tile my bathroom tub area from tub to ceiling.
Category
ceramic tile
Hire Again?
Yes

    Phone

    Address

    18 Elm Hill Way

    Camillus, NY 13031

    Monday
    9:00 AM - 6:00 PM
    Tuesday
    9:00 AM - 6:00 PM
    Wednesday
    9:00 AM - 6:00 PM
    Thursday
    9:00 AM - 6:00 PM
    Friday
    9:00 AM - 6:00 PM
    Saturday
    9:00 AM - 12:00 PM

    Website

    http://www.facebook.com/customtilesolutionsllc

    Other Information

    Services Not Offered

    Foundation repair, plumbing services or electrical services, gas fireplaces, masonary work on chimneys.

    Payment options

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    Insured
    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves.To find more licensing information for your state, visit our Find Licensing Requirements page.

    FAQ

    Custom Tile Solutions LLC is currently rated 5 overall out of 5.

    Custom Tile Solutions LLC is open:

    Monday: 9:00 AM - 6:00 PM

    Tuesday: 9:00 AM - 6:00 PM

    Wednesday: 9:00 AM - 6:00 PM

    Thursday: 9:00 AM - 6:00 PM

    Friday: 9:00 AM - 6:00 PM

    Saturday: 9:00 AM - 12:00 PM

    Custom Tile Solutions LLC accepts the following forms of payment: Visa, MasterCard, American Express, Discover, Check

    Yes, Custom Tile Solutions LLC offers free project estimates.

    No, Custom Tile Solutions LLC does not offer eco-friendly accreditations.

    No, Custom Tile Solutions LLC does not offer a senior discount.

    No, Custom Tile Solutions LLC does not offer warranties.

    Custom Tile Solutions LLC offers the following services: Tile Installations. Custom Backsplashes. Custom Shower Walls. Custom Tile Flooring including decorative Mosaic Flooring. Custom Tile Feature Walls. Fireplace surround refinishing.

    Foundation repair, plumbing services or electrical services, gas fireplaces, masonary work on chimneys.