Custom Tile Solutions LLC logoApproved Pro
Approved Pro

Custom Tile Solutions LLC

Ceramic Tile Service, Kitchen and Bathroom Remodel, Flooring,

About us

We are a small business specializing in custom tile installations. We have over 20 years experience and are fully insured. We work with all forms of tile from Ceramic, to Porcelain to Natural Stone. Backsplashes, Floors and showers. You name it, we can tile it. We are an A rated BBB Accredited Company.

Business highlights

9 years of experience

Services we offer

Tile Installations. Custom Backsplashes. Custom Shower Walls. Custom Tile Flooring including decorative Mosaic Flooring. Custom Tile Feature Walls. Fireplace surround refinishing.

Services we don't offer

Foundation repair, plumbing services or electrical services, gas fireplaces, masonary work on chimneys.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • American Express
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
5.020 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%

Filter reviews by service

Showing 1-20 of 20 reviews
Roberto S.
Dec 2019
5.0
Ceramic Tile Service, Kitchen and Bathroom Remodel
Yes, I recommend this pro
$590
Wonderful work, very reliable and did it in time! I highly recommend Custom Tile Solutions!

Gary S.
Nov 2019
5.0
Ceramic Tile Service
Yes, I recommend this pro
$800
Tom is everything you would want in a serviceman. He is professional, respectful of property, focused, timely, personable, accommodating and conscientious regarding clean-up. I would hire him, again, without hesitation and would definitely recommend him to others.

Anne J.
Oct 2019
5.0
Ceramic Tile Service
Yes, I recommend this pro
$1,700
Amazing work. It looks gorgeous. Jake was super...hiring him again!

Melissa T.
Oct 2019
5.0
Ceramic Tile Service
Yes, I recommend this pro
Tom was professional, on-time, respectful of my home and pets. He had a challenging job, we asked him to come in to fix a disastrous tile job done by another "contractor" and he did phenomenal work. We plan on doing a big addition next year, any and all tile work will be done by Custom Tile Solutions, LLC.

Rick H.
May 2019
5.0
Ceramic Tile Service
Yes, I recommend this pro
$1,100
Job went very well. There were no surprises.

Trish B.
Apr 2019
5.0
Ceramic Tile Service
Yes, I recommend this pro
Tome did a great job installing our kitchen backsplash. Our kitchen looks beautiful. Tom shared some wonderful suggestions on what we should do. Not only is Tom's work fantastic, but he is the nicest, most courteous, and most flexible contractor my husband and I have used for household projects. I would use Tom again without hesitation.

Molly M.
Jul 2018
5.0
Ceramic Tile Service
Yes, I recommend this pro
Custom Tile Solutions did a fantastic job installing the tile backsplash in my kitchen remodel. Professional, polite and neat, I'm extremely pleased with the results. I highly recommend this company.

Samantha S.
Jun 2018
5.0
Ceramic Tile Service
Yes, I recommend this pro
Tom was fantastic! He was very professional and answered all my questions. He did wonderful work and am planning on hiring him again for future tile work.

Lesley F.
May 2018
5.0
Ceramic Tile Service
Yes, I recommend this pro
$860
Tom did such a beautiful job on our kitchen backsplash. He is punctual, professional, organized and a perfectionist. What more can you ask for? It was a challenging project but Tom exceeded my expectations. I will use him again and again!

Erica G.
May 2018
5.0
Ceramic Tile Service, Kitchen and Bathroom Remodel
Yes, I recommend this pro
$1,100
Another beautiful job! After the shower Tom did for us a couple of months before, we had him come back to do the floor in the same bathroom with the travertine tiles we had bought and it all worked out perfectly! Everything went according to plan and everything came out perfectly. I love my upgraded master bathroom !

Jana G.
Apr 2018
5.0
Ceramic Tile Service, Flooring + 1 more
Yes, I recommend this pro
Tom at Custom Tile Solutions did a stellar job on the floor tile for my mother-in-law's walkout basement. Before we contacted Tom, we were in a terrible mess where a previous contractor had installed uneven tile with messy grout...not only did the other contractor's work look horrible, but the tile was sticking up so high in some places that it was a tripping hazard. Needless to say, we fired the other contractor! After we found Tom, he met with us quickly and helped us with a game plan for the best way to correct the situation (which in this case was to remove the existing tile and apply a self-leveling concrete before starting with the new tile). He was transparent and honest about the process right from the start all the way through the project's completion. And we are more than happy with the quality of his workmanship and the look of the finished installation. Also important, both Tom and his assisting crew member were clean, professional, and hard-working. If there's anything we've learned from the experience, it is that it is more than worth it to use a specialized professional for tile installation...and Tom is the cream of the crop!

Pat N.
Apr 2018
5.0
Ceramic Tile Service
Yes, I recommend this pro
He was fast and professional and did a great job. No complaints.

Erica G.
Feb 2018
5.0
Ceramic Tile Service, Kitchen and Bathroom Remodel
Yes, I recommend this pro
$2,280
From the beginning Tom was very responsive to my request for a quote. He understood what we wanted and gave us a fair quote. He is very punctual and professional, and everything went very smoothly as originally planned. We had very specific requests for the shower design and tile work with some of the details worked out during the job. He was able to improve upon some of the ideas we had in ways we would not have thought of. He is very focused and is very good at what he does which made the whole project a success.

Scott Z.
Nov 2017
5.0
Ceramic Tile Service
Yes, I recommend this pro
It went well. He was done with in the time he estimated and the work was exact to what we were looking for.

Dana Y.
Oct 2017
5.0
Ceramic Tile Service
Yes, I recommend this pro
Tom did an outstanding job with the tilework. He even managed to create a smooth transition to the carpet in the family room. He was prompt, and professional leaving a clean work space everyday. I couldn't be happier! I would highly recommend him for your next tile project!!

Clea H.
Aug 2017
5.0
Ceramic Tile Service
Yes, I recommend this pro
Great. Tom was professional and completed the work quickly. I will definitely use him again.

Jim B.
Apr 2017
5.0
Ceramic Tile Service
Yes, I recommend this pro
$250
I was very happy with the service.

Pat N.
Feb 2017
5.0
Ceramic Tile Service, Kitchen and Bathroom Remodel
Yes, I recommend this pro
$500
Tom installed 3 x 6 subway tile backsplash. He was punctual, did a great job, did not make or leave a big mess. Very happy with the work - looks great!

Buck W.
Nov 2016
5.0
Ceramic Tile Service
Yes, I recommend this pro
Everything from our initial meeting with Tom right through to the finished floor and backsplashes went perfectly. We had several questions before the installation began , and we got all of them answered fully and in a timely manner. It was our first experience with tile installation , and Tom was able to take our general ideas and make some necessary changes that allowed us to end up with a result that exceeded our expectations. Tom was at our house each day at exactly the time he told us he would be there. His work was very neat and clean , which really helped us out as our kitchen is right in the middle of our home. We expected a bigger mess and inconvenience and we were amazed that Tom could do that much tile work with so little mess. We also had a couple of ideas for mosaics , etc, in both the floor and backsplashes , and Tom was able to steer us in the right direction based on the type of materials we had and some unique structural issues in our floor that had to be dealt with in a different way. We would highly recommend Tom and Custom Tile Solutions to anyone interested in geting tile work done the right way.

Lori P.
Nov 2016
5.0
Ceramic Tile Service
Yes, I recommend this pro
Tom did an excellent job was very efficient and I have received a lot of compliments on it.

Licensing

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Custom Tile Solutions LLC is currently rated 5.0 overall out of 5.
Monday: 9:00 AM - 6:00 PM Tuesday: 9:00 AM - 6:00 PM Wednesday: 9:00 AM - 6:00 PM Thursday: 9:00 AM - 6:00 PM Friday: 9:00 AM - 6:00 PM Saturday: 9:00 AM - 12:00 PM
Custom Tile Solutions LLC accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
Yes, Custom Tile Solutions LLC offers free project estimates.
No, Custom Tile Solutions LLC does not offer eco-friendly accreditations.
No, Custom Tile Solutions LLC does not offer a senior discount.
No, Custom Tile Solutions LLC does not offer emergency services.
No, Custom Tile Solutions LLC does not offer warranties.
Custom Tile Solutions LLC offers the following services: Tile Installations. Custom Backsplashes. Custom Shower Walls. Custom Tile Flooring including decorative Mosaic Flooring. Custom Tile Feature Walls. Fireplace surround refinishing.
Foundation repair, plumbing services or electrical services, gas fireplaces, masonary work on chimneys.

Contact Information

18 Elm Hill Way, Camillus, NY 13031

Service Hours

Monday:9:00 AM - 6:00 PM
Tuesday:9:00 AM - 6:00 PM
Wednesday:9:00 AM - 6:00 PM
Thursday:9:00 AM - 6:00 PM
Friday:9:00 AM - 6:00 PM
Saturday:9:00 AM - 12:00 PM
Share project details to get started.