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"A friend recommended Battle Born A/C and I found them to be prompt, courteous, and totally competent. They came early to a scheduled diagnosis of my broken A/C and figured out the problem quickly: burned out compressor. Their repair quote options were appropriate and competetive based on my research. Chris answered all questions to my satisfaction. I decided to replace the entire condenser assembly partially due to its age. They sourced the new unit and completed the work the next day. They showed up when they said they would, did the work they promised, and charged no more than their quote, even after discovering an addional faulty part which required replacement and additional labor. Two & a half hours after they showed up with the replacement unit, my house was chilled and comfortable again."

"They came out through home warranty claim today for repair of AC unit, 5/14/2020, and lied to us and choice home warranty: demanded money up front; before even looking at anything. Then afterward gave multiple excuses to us, which were different from the lies he told to the home warranty company as to why he could and would not fix this. Wrote on our receipt that unit was “not in bad shape”, then told warranty company unit was “not well maintained” and then told us that warranty company “texted him response” saying repair was absolutely not covered though didn’t provide adequate explanation as to why. In our known contract with home warranty company, it states the things he was saying are not covered are definitely covered. He then asked for 2500 dollars to repair the unit, which was to be separate from the warranty company. He then dropped the amount to 1500 dollars to fix a leak and provide Freon. The $2500 was to fix something that wasn't even broken because of a “class action lawsuit”, which he wrote on our receipt but didn’t tell the warranty company about. His own receipt is contradictory where he states, “unit physically not bad”, then checked box stating “unit condition was poor” underneath that statement. Stated he “has to say that for units above/older than 12 years”. That is called fraud. Lying to warranty company to ensure repairs are not covered is also fraud. Warranty company offered little support for this, just repeated “what they were told”, by this crook. He also completely took apart the machine which did have power to it prior to him arriving, granted it was not working to cool well, but it did have some cooling capacity. Now afterwards, it (the AC) is no longer working and has no power to it. He destroyed what was a perfectly good unit, turned off high voltage power to the area to ensure it would absolutely not work at all period, ensuring our discomfort. Please read the reviews on multiple sites regarding this company. There are multiple complaints and bad reviews against this company, stating the same sequence of events, much much too coincidental for multiple people to report the same statements (unit in poor condition/or not well maintained) and actions leading to their home warranty claims not being covered or paid usually involving Billy (name of our supposed technician) or one of his crook associates lying to the warranty company stating the “machine has not been properly maintained”, but telling us the exact opposite as well as providing it in writing on receipt, that units were in good shape which without as much in writing, we would have no recourse. He knew exactly what to say to the warranty company to ensure this would not get covered and also apparently did not share his “multiple other concerns” (which he felt a strongly enough about to document on our receipt) with the home warranty company. Don’t let these crooks and perpetrators of fraud into your home. If anyone out there from choice home warranty is reading this: shame on you for allowing this company to take advantage of your customers in this manner. It appears the warranty company needs to do some research, or perhaps they have and they simply don’t care. Multiple other persons who filed claims with choice home warranty wrote words and reviews and recounted experiences almost verbatim to mine/ours. If I were them, I’d be embarrassed and would take steps to correct this as soon as possible before this company defrauds anyone else, especially our most vulnerable and susceptible in the population i.e the elderly. How many more people need to be taken advantage of by this company before you’ll do something?, and more so, by not doing anything you’ve emboldened Ultra and it’s employees to continue committing these heinous acts. So to you Choice, I’d think twice about allowing them to work with you or your business any more."

"I just got a phone call and the matter was resolved with Home Pros Handyman Eileen Sperling 702-893-7703"

"This is a great company. The dispatcher was polite and courteous. And the technician, Hector was very professional and knowledgeable. Hector quickly diagnosed and repaired my air-conditioning system with very competitive pricing. I would hire this company again for my air conditioning needs"

"Technician was thorough, neat, and timely per scheduled appointment."

"Outstanding service from Nick M. Proved awesome support, knowing how to get the job done. Answered any questions I had and took the time to complete the job. Not like other vendors in Vegas, he was not pushing other serviced or things I did not need. I will be calling Vegas Valley again and asking for him to come out in a few weeks to take care of some other plumbing project. Ask for Nick, he did an awesome job. Keep up the good work Nick!!!"

"If I could give 0 stars I would. I purchased a completely new hvac system for my elderly mother who is also sickly and now trapped in a home that is over 90 degrees because we cannot afford to fix this issue on our brand new system. It was installed December 31, 2021. The company came out in 2022 3 times to fix failures. In 2023 they've come out twice. Now, 18 months later on a $10k unit, the compresser failed and needs replacing. This until should get 15 years without issue and didn't even get 2. Ambient edge REFUSED to replace it without us shelling out $2300 on labor (only) as the unit itself is under warranty. They claim that they are not liable to fix any issues from Mojave air whom they assumed last year and actually suggested I reach out to the deceased former owners family to see if they will cover it!!!!! To put a nail in the coffin, the customer service manager REFUSED to provide me with a copy of my receipt where she claims it says I only have a 1 year labor warranty. Sounds pretty fishy right.... She also claimed they are not responsible for the work of the company they assumed which sounds rife with illegalities. Do NOT use this scamming company. Read the other reviews. They are scammers who DO NOT CARE about their customers and will rip you off to save their bottom line."