Casteel Heating, Cooling, Plumbing & Electrical logoApproved Pro
Approved Pro

Casteel Heating, Cooling, Plumbing & Electrical

Heating and Air Conditioning Service, Electrical, Plumbing,

About us

**2018, 2017, 2016,2015, 2014, & 2013 SUPER SERVICE AWARD WINNER!** During the past 30 years, Casteel Heating and Cooling has been one of the most respected names in metro Atlanta for heating and air conditioning. Since then we have grown and added a Plumbing and Electrical division with some of the industries best technicians! We are now offering experts in hydro jetting to clear even the worst clogged drains in your commercial or residential property. With over 30,000 5 star and A+reviews, the #1 Plumber in Atlanta as voted by Atlanta Home Improvement Magazine, and having been awarded Top 25 Small Business of the year -7 times in a row, Casteel is your only call to have your home repairs completed in a timely and budget friendly manner by the best! When we say "We'll take Amazing Care of You," we guarantee it! Your Amazing Care continues to our craftsmanship, technician know how, and even to the job clean up. Your home will be left as if we were never there. Knowing that you are a satisfied customer is our top priority and each survey is personally seen and responded to. As one of the top Heating, Cooling, Plumbing and Electrical companies in the metro Atlanta area, Casteel is your one and only call for your home service needs.

Business highlights

Emergency services offered
38 years of experience

Services we offer

Residential & commercial HVAC installation, maintenance, repairs, replacements, system tune-ups, plumbing , drain hydro jetting, water heater, filtration, bath & kitchen remodels, fixture, toilet stoppages, sewer line, electrical, home surge protection, ceiling fans, generators & smoke detectors.

Amenities

Eco Friendly Accreditations

Yes

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • PayPal
  • Financing Available
  • Check
  • CreditCard
Reviews
4.8848 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
91%
4
4%
3
1%
2
2%
1
2%

Filter reviews by service

Showing 1-25 of 848 reviews
Brittni R.
Aug 2025
5.0
Plumbing
Yes, I recommend this pro
$1,000
I used Casteel Plumbing and HVAC services. Both technicians were friendly and prompt with their services.

Josh M.
Sep 2024
1.0
Plumbing
$4,080
I have missing items from my house!

Laura L.
Mar 2024
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$1,000
Everything went great! Very professional

Haizel A.
Jan 2024
4.0
Heating and Air Conditioning Service
$89
They came quickly, good communication.

Kenneth V.
Nov 2023
1.0
Heating and Air Conditioning Service
I took over management of a home serviced by Casteel for years and I successfully used them once and was happy (I may even have posted a positive review). I scheduled a tune up one month in advance (I live in the northeast) and booked a flight specifically for the tune up. Two days prior to my appointment it was cancelled by Casteel because they were "short staffed" and were" only responding to emergencies". I spent one hour on the phone attempting to receive some accommodation. I pleaded with the head of dispatch to no avail noting Casteel has served my location for years and I was flying in from out of state for this appointment. He refused to help. I then asked Casteel for a supervisor follow up. I never once received a call. I scrambled to find a replacement company which I eventually did. On the day of the cancelled appointment Casteel showed up with no notice or phone call. I already had had the unit serviced by a competitor. One week later I receive a phone call from Sandy in customer service saying she was calling "again" (I have never received a phone call from her). I returned the call three times and have never been able to speak to her. I held off writing this review pending a conversation with her. I could never trust this company or depend on them. The customer service was truly as bad as it gets

Ann H.
Aug 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
They were excellent. He was on-time, neat, polite, answered all my questions. I couldn't have asked for a better service visit

Rico H.
Aug 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Stan Stankov was our tech when our system went down and provided excellent customer service went and grabbed a larger fuse to keep our HVAC system from dropping again due to all the recent storm activity in the area. Would highly recommend their systems, customer support and technical expertise. Would give them 10 stars if I could.

Gerald G.
Aug 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The entire team, the tech who diagnosed the problem, the rep who went over my options based on the problem, and the repair team who removed my old system and installed the new one, they were all professional, courteous and since I am familiar with the components of an AC system I could tell that they were honest and were there to make the experience as easy as possible.

Jerry S.
Aug 2023
5.0
Water Heater Service
Yes, I recommend this pro
$2,000
Matt showed up on a very hot Saturday and did a fantastic job of installing a new water heater. I had the county inspector come yesterday and he made the same assessment. It only took a minute to check and approve the installation because it was done so well

LaQuanna F.
Jul 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$200
We were blessed to have Justin with Casteel Heating & Air as a very skillful, kind and talented technician. We have a Smart Thermostat that other companies’ technicians said “we don’t work on those things”. When we requested service and mentioned that, they told us they would pair us with a technician who is very skillful and they were correct. Justin showed up on time, beautiful smile and very professional. Our grandbabies were over for the weekend and was just waking up in the early morning and Justin was sensitive to that. He moved so stealthily throughout the house and was able to do exceptional work quietly and efficiently. We would certainly request him again should we encounter any future issues with our units. Thank you!

Christi R.
Jul 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$700
Casteel & their rep Michael Frye exceeded even lofty expectations. First, they offer discount coupons on their website. From the moment I placed the call, my A/C was fixed and cooling efficiently within 3 hours. Michael Frye was friendly & professional. He documented his discovery process at each important step. Using his tablet, he took pictures of the problems he found and presented to me in a way that was easy to understand. Once we agreed on the fix, Michael went to work and soon my A/C was functioning like new. I highly recommend Casteel and Michael.

Jenifer B.
Jul 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$17,000
Very quick response. Covered all options and was very knowledgeable. All employees were respectful.

Khalifa A.
Jul 2023
1.0
Heating and Air Conditioning Service
$300
Another day in a hot house thanks to the fine folks at Casteel not actually making my appointment when I called yesterday. The girl Kiki? On the phone had to go back and listen to my call from yesterday to confirm that I had even called in for anything. And despite her saying they could still get me in today, they won’t be here til tomorrow. Air conditioning is kinda critical in the state of Georgia and you’ve gotta be able to rely on the companies you call for help to do their job. Casteel isn’t that kind of company.

Cor T.
Jul 2023
5.0
Electrical
Yes, I recommend this pro
$675
Dan, fully understood what the issue was and despite the heat, resolved the issue in minutes to our full satisfaction.

T J.
Jul 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$7,400
Tom did a good job!! The team beginning with Rory to Todd who handled were very professional and knowledgeable. I was really surprised and excited that I had great service. I haven't seen this in a while from any company. Keep up the great work Casteel with caring for your employees ? ?

Sarah T.
Jun 2023
5.0
Plumbing
Yes, I recommend this pro
$8,899
Brandon has been so helpful through our sewer replacement process. He is knowledgeable, helpful, and quite funny too. He is a star employee that you should cherish.

Wendy A.
Jun 2023
5.0
Plumbing
Yes, I recommend this pro
$200
Travis exhibited excellent customer service and repaired our toilet issue quickly. He was knowledgeable and very personable.

Lance R.
Jun 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$90
Casteel always has great, helpful, and friendly employees. Always enjoy working with them.

Robert R.
Jun 2023
5.0
Plumbing
Yes, I recommend this pro
$220
Jordan was professional and knowledgeable and discovered and resolved the plumbing leak issue quickly.

Latanya G.
Jun 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
Edwin was on time, professional, informative and efficient. It was a very pleasant experience.

Kecia R.
May 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$16,000
They did a great job installing my new air conditioner. They are polite and cleaned everything up very nicely.

Annette M.
May 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The technician sent to service my AC was professional, definitely knowledgeable and very open to questions. He explained what he was doing and why and answered any questions I had. Patrick exceed expectations.

Jim M.
May 2023
5.0
Plumbing
Yes, I recommend this pro
We worked with a technician named Jordan to assist us with a small gas leak. He was extremely helpful and courteous. We have had multiple positive experiences with Casteel and would recommend.

An Z.
Apr 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
The technician arrived on time, very courteous and showed respect to the property, professional, addressed all my questions.

Tamla H.
Apr 2023
5.0
Heating and Air Conditioning Service
Yes, I recommend this pro
$119
went nice and smoothly
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Showing 1-25 of 848

Licensing

Bonded

Insured

Licensed*

Trade License Number

GA LIC # CN210540, PLUMBING LIC # MP003497, ELECTR

Trade License Locale

Georgia

Trade License Expiration

09/14/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Casteel Heating, Cooling, Plumbing & Electrical is currently rated 4.8 overall out of 5.

Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day

Casteel Heating, Cooling, Plumbing & Electrical accepts the following forms of payment: PayPal, Financing Available, Check, CreditCard

Yes, Casteel Heating, Cooling, Plumbing & Electrical offers free project estimates.

Yes, Casteel Heating, Cooling, Plumbing & Electrical offers eco-friendly accreditations.

No, Casteel Heating, Cooling, Plumbing & Electrical does not offer a senior discount.

Yes, Casteel Heating, Cooling, Plumbing & Electrical offers emergency services.

Yes, Casteel Heating, Cooling, Plumbing & Electrical offers warranties.

Casteel Heating, Cooling, Plumbing & Electrical offers the following services: Residential & commercial HVAC installation, maintenance, repairs, replacements, system tune-ups, plumbing , drain hydro jetting, water heater, filtration, bath & kitchen remodels, fixture, toilet stoppages, sewer line, electrical, home surge protection, ceiling fans, generators & smoke detectors.