Get matched with top sewer line repair pros in Cuyamungue, NM

"Circuit breaker in garage was intermittently tripping. Scheduled appointment and received confirmation email for 3 PM on Monday, 3/4/2019. Receive call at 9:26 AM that technician is at my door. They mistakenly set the appointment for 10 AM. No problem, I took leave from work to meet them. They conducted somewhat superficial inspection concluding that there may be an overload (15-amp circuit) and that one of the connected appliances was culprit. They measured amps being pulled by only one appliance (mini-fridge at 4 amps) and concluded it must be the cause. I permenantly unplugged fridge and they installed new circuit breaker. They also closed off an outlet on a different circuit that was connected to a light switch in a different room (previous homeowners feculent install). Charge was $96.55; they did not charge for the new circuit breaker. I head back to work. Return home around 4:30 PM and circuit breaker has tripped again. I call Clayton (service tech) at 4:46 PM and ask him to advise. We conclude that I should systematically diagnose each appliance on my own to see which could be causing overload. I do so and determine that no matter which single appliance is plugged in, the circuit breaker still trips intermittently. I call Albuquerque Plumbing at 10:59 AM on Wednesday, 3/6/19 to request either a refund or to have technician diagnose further. Customer representative states that if they send out a tech, they charge an hourly fee of $110 no matter what, even though original diagnosis was seemingly not thorough nor conclusive enough to perform the work that was done. I state I will have a different company perform diagnosis and representative responds that if another company alters work performed by Albuquerque Plumbing, it will void their warranty (which makes sense, but I’m not concerned about a warranty on work that didn’t resolve the problem). I have a gentleman named Joe Wojcik with Powerhouse Electric come to diagnose. He spent 2.5 hours diagnosing everything on the circuit very thoroughly and was very professional. At the time, we thought cause was a loose connection at GFCI outlet. Charge was only $75. Ultimately, this didn’t resolve the tripping breaker. After posting initial review of service, Albuquerque Plumbing called and asked if they could come back out to diagnose further at no additional cost. I agreed. They spent about 1.5 hours diagnosing the circuit and all connections thoroughly but were still unable to reach a confident conclusion. We parted company under the impression that one of my tenants must be plugging in a malfunctioning appliance on occasion that is shorting and tripping the breaker. About 15 minutes after they leave, the breaker tripped while I was standing in front of the panel. This was perfect because I was able to determine that no one was using any appliance on the circuit at that time. knowing this, I was able to unilaterally diagnose certain lines on the circuit by disconnecting them and waiting to see if breaker trips. I believe I have isolated the problem cable on the circuit and will have it replaced."

"Pepe and his crew did an awesome job replacing my sewer line in South Santa Fe! Their price was very competitive and their workmanship was top notch. They got the necessary permits and started work the same day. The team worked very hard cutting out an 80’ section of driveway, digging by hand to the old sewer line, replacing it with new cleanouts and back flow valve, backfilling and packing the dirt and pouring new concrete. What a huge effort and a fabulous job done by NE Plumbing & Heating! I highly recommend them! "

"Was in need of plumbing work and repair that was part of a water heater failure that also caused damage. Called and asked if they service our area, they said they did, and I asked to have an estimate. After several calls, we succesfully arranged for the plumber to visit, and Jorge & Brad arrived as scheduled. Both Jorge & Brad seemed knowledgeable and responsive. They said there would be no charge for the estimate and they would prepare it for me to receive by the following week via email. More than a week later, no estimate had I seen. Had to make multiple phone calls to find out where the estimate was. After more than a week of phone calls & promises of return calls that they never fulfilled, the person answering the phone (Karesse) said that Jorge had sent the estimate to a "VP for approval." To my surprise, I got a phone call the next day, but it was just Karesse again to say that they were looking into the matter and were going to get to the bottom of where that estimate could be. This sounded good, but resulted in nothing at all working with Roadrunner. After another week had gone by, more phone calls resulted in being told the same thing again and again, with no one stepping up to be responsible nor actually get the estimate to me. I requested to speak to a manager and was told no one was available to speak with me. I asked for a manager to call me and put a condition on it, "if they actually care" to fulfill on having our business and doing what they said they would do. Already a month went by without the estimate, and the last time I spoke with Roadrunner, all I got was one last phone call from Karesse saying that this was important for them to resolve so they would call the next day. I never heard from Roadrunner that next day nor ever again and never received an estimate. It is clear they do not value customers and do not know what integrity is nor what it is to fulfill on the basics of being reliable service providers in our world. Not recommended as reliability to deliver on services and customer care are not what they are up to."

"This was a trial job before a potential kitchen removal. It involved moving our boiler a short distance, walling off the area, fixing the floor, some electrical. The Babcock family themselves professional but didn't follow thru with the subs. The subs were only concerned with doing the fastest, cheapest job they could do (classic example is on the plumbing rework, the plumber substituted PEX for copper and the former isn't rated for the latter job)."

"Quick and helpful"

"Loved working with Zia Restoration team . Previous contractor was incompetent, but Zia provided a detailed estimate, explained the reasoning behind each, and helped us work with insurance to insure we had an agreed approach and costs on all parties parts. Then followed up the estimate process with an on schedule and on budget repair. Could not ask for anything more."

"I got exactly what I needed. I was pleased with the whole experience from start to finish. They were reasonably priced, expedient , clean and were able to answer all of my questions. "

"Mr. Edward's is absolutely excellent and professional. He came earlier than expected. I would recommend him to everyone."

"Job was completed quickly soon after visit to give me an estimate."

"Been very happy with this contractor. That have been responsive and helped me a lot."