Approved ProAbout us
With over 18 years of appliance repair experience, we are here for large appliance repair. We specialize in inhome repair servicing all major brands and types of appliances.
Business highlights
Family owned & operated
5 years of experience
Services we offer
Large Appliance Maintenance and Repair. We service all major brands, any type, any age.
Amenities
Eco Friendly Accreditations
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 2
Assorted photos uploaded by Edwards Appliance Repair, LLC
Reviews
4.524 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 88% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 13% |
Filter reviews by service
Showing 1-24 of 24 reviews
Catherine J.
Jul 2025
Appliance Repair
Mr. Edward's is absolutely excellent and professional. He came earlier than expected. I would recommend him to everyone.
Jinny A.
Jul 2025
Appliance Repair
We have used the oven 3 times since they were here. Temp is now perfect!!!! So much easier to reheat foods and have the correct temp and time!
Don F.
Jun 2025
Appliance Repair
We could not be more pleased with the work by this company. They were polite, businesslike, prompt, and efficient. Their technician was clearly experienced in this repair and brand (Bosch), and evaluated and solved the issue. Unlike a different company we used previously, which used after-market imitations which failed in just a few months, Edwards used original Bosch parts, This meant that the repair was not rock-bottom cheap, but we're confident that it was done correctly and will last.
Phil T.
Jun 2025
Appliance Repair
Technician arrived at appointed time and isolated the problem in 5 minutes. He explained the problem and the solution, then gave a quote on the repair cost and time needed to fix the dryer. 10 minutes later he was finished and our dryer was working like new. Courteous and professional service technician. Very knowledgeable and easygoing. We highly recommend this company for appliance repair.
Peter R.
Jun 2025
Appliance Repair
The ice maker works great!
Greg H.
Dec 2024
Appliance Repair
Prompt response and house call; same day repair ⭐️
Patricia A.
Jul 2024
Appliance Repair
Courteous, timely knowledgeable
Robert R.
Feb 2024
Appliance Repair
My wife was home on the day and time of the repair. My wife told me the amount we were charged and that the repair man told her that there was no way to test a refrigerator compressor, but that he replaced a motor and cleaned some coils. She said he told her the compressor will come back in 48 to 72 hours and the freezer will start working. However, there are no guarantees. By the time Friday came there was no change in the freezer working, so I did a Google search on whether a compressor can be tested, which stated there are several ways to test one. So I called the company and asked for the owner of the company. The person said that he is the owner, and recognizing my phone number, he stated that he was the one that worked on my refrigerator. My next statement was said as a means of expressing my wife's desperation to get the freezer fixed and told him my wife has stage four pancreatic cancer and was desperate to get the freezer fixed. I then said that I Googled ways to test a compressor and he cut me off to tell me what I found. He then said he did nothing wrong and everything he did was according to New Mexico electrician standards. I told him he needed to make this right and he became even more defensive and said paying $300.00 is better than paying $3,000.00, and then he said he needed to attend to his pregnant wife. I told him if he did not make this right I would sue him and he said to go ahead because he would gladly counter-sue me and hung up the phone. This man lied to my wife about testing a refrigerator compressor and had zero remorse about scamming us.
Response from Edwards Appliance Repair, LLC
"We went out to diagnose the unit and did test the compressor by testing the prongs. The compressor did test good, but there is no way for us to test the internal components of the compressor without tapping into the sealed system. We did not do that because the issue begins with the start device that was shorted and needed to be replaced before other issues can be determined, so that is what we replaced. This is the only part that we repair and cannot offer a warranty on. This was explained in detail and customer was informed it was a 50/50 success rate for that repair. Customer signed off on the invoice there is no guarantee of the repair working and there is no refund if it does not work as it is an electrical component and cannot be returned once installed. We attempted to explain this to the husband when he called. We are not electricians and did not state that we followed New Mexico electrician standards. We have copies of the signed invoices and would be happy to provide them."
Rick M.
Dec 2023
Appliance Repair
Extremely disappointed by the service provided by Tyler your service tech We contacted your company thru Angies list. Upon telling us our freezer would take $ 800-1000 to replace the compressor. After stating a possible non warranty repair Tyler immediately started promoting some type repair to compressor that would remedy the solution. Tyler stated he had repaired two freezers day before by installing the same part.After making repairs Tyler tested repair and said freezer was working fine and in about four hours it would be chilled enough for use. After eight hours freezer was still not working properly. Wife called Tyler next day and was told repair's were not covered by warranty. As we noticed in past negative reviews this is not the first time your service tech has done what appears to be a bait and switch. We fully intend to file a complaint with the BBC. Repair scams like this give all the other honorable appliance companies a bad name.
Bernadine S.
Aug 2023
Appliance Repair
I have read all the good reviews, and this is my experience with Edwards Appliance Repair the call turned out to a total scam, Tyler came to my residence to fix my dryer, he said the wheels needed replacing and the thermostat was out, the charge was $387.00 (expensive) well I wouldn't mind paying that if services were performed, I came home that evening to find the dryer still not heating, I left a message and called Tyler back the next morning. He came by and called me to say the vents to my dryer where clogged and he had fixed the dryer quoting him "don't use the dryer till the vents are cleaned" the dryer never worked and Edwards Appliance refused to call or text me back when I contacted them again the next day. I had to call another appliance service which thankfully was trustworthy and honest, my VENTS where not clogged and after taking the dryer apart all he could see was one little part was replaced so my recommendation is don't trust Edwards Appliance please get a second opinion before using .
Response from Edwards Appliance Repair, LLC
"We fixed the rollers in the dryer for this customer which are now working well. According to Blue Book, we undercharged the customer for this repair by about $100 and since we were in the unit, we also replaced the thermostat. The thermostat failed so we went out to this customer'[Member Information Removed] house to replace the thermostat a second time. The repair was at no charge to the customer the second time. It was recommended that a dryer vent clean be completed as a clogged dryer vent can cause the thermostat to burn out. Our company does not do this as it is considered hvac, not appliance repair. As we understand it, the customer did not get their vents professionally cleaned and the thermostat failed again. The customer then left us multiple bad reviews and disputed the charge rather than attempting to work this out with us. We are currently waiting a response from the dispute resolution team. Our warranty is 90 days so the part is no longer under warranty. We have signed invoices with the dryer vent cleaning recommendation and stating the unit was in working order when we left."
David C.
Jul 2023
Appliance Repair
Edwards Appliance Repair did a great job fixing our washing machine and the cost was very reasonable. The repairman was prompt, professional, and knew his stuff. He assessed the problem with our washing machine, explained what was needed to fix it, had the part in the truck, and the repair took less than 15 minutes. We are very pleased with the service Edwards Appliance Repair provided and will call them again anytime we have an appliance that needs repair.
Bradley S.
Jul 2023
Appliance Repair
Absolutely fantastic response and services performed exactly as described. Definitely would use again!
Mary L.
May 2023
Appliance Repair
Our refrigerator stopped cooling and I went to Angie's to locate a repair company. One of the companies listed was Edwards Appliance Repair. I googled them and saw that they had some really good reviews. I msg them last night and this morning there was a reply when I got up. Tyler was courteous, professional and explained in layman's terms what the problem was. It needed a new motherboard. The cost was VERY fair and when I googled the average cost, ours was right in the middle. They'll be my first call if any other appliances decide to take a vacation!
Joeanna A.
Jan 2023
Appliance Repair
Really good.
Dana B.
Aug 2022
Appliance Repair
Friendly professional and integrity
Clair R.
Aug 2022
Appliance Repair
Very good as the repair was completed in less than a half hour and the service representative was friendly, efficient and knowledgeable.
Dianna A.
Aug 2022
Appliance Repair
Tyler was knowledgeable and friendly!
Francella M.
Jul 2022
Appliance Repair
Great Job Went perfect accommodating me same day I called. Awesome job
Doug A.
Jul 2022
Appliance Repair
Perfect! Highly recommended
MARGARITA A.
Jun 2022
Appliance Repair
It went great! Tyler was very helpful and professional!
Joanie E.
May 2022
Appliance Repair
Excellent. Explained what was happening and replaced part.
Michelle W.
May 2022
Appliance Repair
I've used Edward's Appliance Repair on several occasions and I highly recommend this company. Tyler is very knowledgeable, quick to diagnose the problem, pricing is fair, he is prompt and courteous, gets the job done ASAP, which is such a pleasant surprise these days. Thank you Tyler (Edward's Appliance Repair)!
Taylor W.
May 2022
Appliance Repair
Very professional and quick to service - same day repair.
Janelle F.
May 2022
Appliance Repair
Our refrigerator/freezer broke right before an event we were hosting at our home. My husband and I did not want to purchase a new one so we found Edwards Appliance Repair to help fix the issue. They were very responsive and easy to schedule! He was punctual and understood the urgency of needing it fixed right away. He explained what needed to be fixed and why and was in no way pushy, which I value. I loved how knowledgeable and friendly they were and I absolutely recommend using this repair company to anyone needing it. We have contacted him again, recently, to fix our dishwasher.
Licensing
Bonded
Insured
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FAQ
Edwards Appliance Repair, LLC is currently rated 4.5 overall out of 5.
Monday: 8:00 AM - 4:00 PM
Tuesday: 8:00 AM - 4:00 PM
Wednesday: 8:00 AM - 4:00 PM
Thursday: 8:00 AM - 4:00 PM
Friday: 8:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Edwards Appliance Repair, LLC accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Edwards Appliance Repair, LLC does not offer free project estimates.
Yes, Edwards Appliance Repair, LLC offers eco-friendly accreditations.
No, Edwards Appliance Repair, LLC does not offer a senior discount.
No, Edwards Appliance Repair, LLC does not offer emergency services.
Yes, Edwards Appliance Repair, LLC offers warranties.
Edwards Appliance Repair, LLC offers the following services: Large Appliance Maintenance and Repair. We service all major brands, any type, any age.