Albuquerque Plumbing Heating & Cooling, Inc.

Technicians came out and examined the system, diagnosed the issue and proposed a solution. Returned on 31 July to implement a process, complete, and run their camera to verify success. All this for a fraction of the cost another service provider (not listed on ANGL) who had been doing other work on the house had proposed, insisted necessary...as in 6% of the cost of the other proposal!).

Professional

Tech was knowledgeable, concerned that Info be available to others if additional work is needed & he isn’t available.

They were prompt and Mario did a great job. I am thinking about having grab bars installed.

Responded quickly and showed up when they said they would arrive. Started right away when given the go ahead, and finished quickly. Estimate was for what it could cost, turned out it was easier than estimated. They revised the price down! I though I received a good deal and would use them again.

On-time, professional, helpful in answering questions, and superb cleanup.

Pete,Joe and Issac were the best. The repair to my water line went quickly and efficiently. This was not an easy job and was handled fantastic by all three. Office staff was great and a pleasure to work with coordinating this job. Thanks to all at Albuquerque plumbing. You guy's are the best S. Johnson

Very friendly and professional. All questions were answered. No suprizes.

A very reliable company whose techs do good work at reasonable prices

Do not use this company for A/C repair. A technician charged me $225 for an ESTIMATE. He said that one of my units was INOPERABLE and quoted me for a new, several thousand $ unit. I sought a second opinion, and a technician from another company was able to FIX the unit within 10 minutes. When I do replace my A/C units, I will not purchase them from ABQ Plumbing, Heating, Cooling.

My contractor was very nice and very efficient I would definitely hire him again

It is expensive to have them travel to Los Lunas from Albuquerque. They did a complete check of the inlet system and found no leak. Jose and his helper did a very good job of checking and were very professional.

My swamp cooler started blowing hot air on August 5. I called this company, who sent out a technician the next morning. Today, 2 weeks after the repair the swamp cooler again started blowing out hot air. I called this company and was told I would be charged overtime and a service charge for coming out. I told them they had just repaired the swamp cooler two weeks ago and why werent they backing up that repair? This company just is not trustworthy.

I was most satisfied with their service, but they promised to email a detailed invoice and, so far, I have not received such an invoice. However, my payment check cleared the bank the same day they provided the service. Please contact them to send the invoice as soon as possible. Thank you.

Great professional service, unclogged both shower drains at a decent price!

Vicente was amazing. the work was done quickly and efficiently. I will use him again for all my plumbing needs.

The tech (Jeff I think) was really great, explained everything, very professional.

They were prompt and professional.

Efficient value quality

Six years ago I trusted Albuquerque Plumbing to install a high end Weil McLain high efficiency boiler to heat my home. the cost with tax was $19,997.13. When I turned on the boiler this year it would not operate, and water ran out of the unit. I turned it off and called Albuquerque Plumbing to have them come look at it and let me know what needed to be done. They refused to do so unless I paid them an additional $90. We should all think twice before making a significant investment with a company that wont inspect a problem with a unit they recommended and installed unless you pay an extra fee.

Michael was at my home within 40 minutes. He was quick, efficient and proficient in his job. He took care of my problem within 20 minutes and was very respectful to not leave a mess. I called other plumbers that wanted to charge me 4 to 5 times more than what I was charged! I highly recommend this company and will be using them again should there be need.

Levi was great. Very empathetic, polite and respectful. Oliver and Nate were also very responsible. Thanks

*Update from story below. I upped the rating I gave them because the owner of the company called me up personally and apologized and their insurance company took care of all the clean up and restoration. The owner is a stand up guy at least and made things right. I dont know if the two employees that messed up this job still work there so I did not recommend the company until I would have that information. Here is the original story... *I needed a company with a jetter to unclog drain. When I called on Friday, they quoted $150 for 2 hours for 2 people, if it goes over 2 hours, $75 more an hour. Made appt. for Monday. They call me Monday morning before coming out, they made a mistake, it is going to be $380-$400 for 2 hours and 2 people. The guy gets here around 10am. He hands me a quote on an iPads going to be $590 for hours and 2 people. (bait and switch?). We settle on $450 :( . Second guy does not get there for about another 1/2 hour. They started jetting around 10:50 when sewage water comes up out of the drain by the fridge. They did nothing to suck it up. They stopped the jetting and watched my wife and I try to mop up gallons of sewage water with one mop and bucket while trying to save furniture boxes, etc. I called my son to bring my wet/dry vac from across town because a mop and bucket would not cut it. They continued to do nothing to help. I was about done sucking up the major parts of water when the 1st guy comes to me (about 1.5 hours of when he got there) and says it is gong to be another hour and if I want cleaning, it is going to now cost almost $800. By then I had a company called ******** ******** there with cleaning/disinfect/sanitizing machines ready to clean. I replied on paying for the cleaning. So they started jetting again (without helping clean or suck up the mess they made) and it unclogged within a couple of minutes while I stood there and sucked out the sewage from the source. Unclogged and done. Everything is a mess. After he tells me the bill with his iPad and says it is $590, I ask him if he was going to clean and charge me for it, how was he going to suck up 25-30 gallons of sewage water... He then says We have a wet/dry vac in the van. I then tell him. You mean to tell me that you could have sucked this sewage water out at the source when you were jetting preventing all this mess. He mumbled something under his mask and then lowered the bill to $450 plus tax. I have called a restoration company (walls, vanities, etc... are going to have to come out, claims it may cost thousands of dollars). I had to call a carpet company to come an clean and sanitize. Bottom line, if these two employees of this company had done their job and used their equipment to suck out the sewage at the source, this negligence caused by their company could have been avoided. Its been 2 days since this happened and no one from their company has reached out to us to help with this clean up or mess. We have all this on video and we are seeking legal advice at this point. My advice for everyone out there would be to steer clear from this company.

Quick professional service.

He got the job done