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"We hired Justin Wright/JMW CONSTRUCTION LLC to install pavers at our home in May. The work has NOT been completed as of today July 16th. It was to be a 1 week, 5 day job with a promise to come everyday until the work was completed. That 1st week on the 2nd day Justin Wright/JMW CONSTRUCTION LLC did NOT show up. He said he was getting supplies for the project. He has a multi person team so while he was purchasing supplies, his team should have been demolishing the old pavers/deck . No one came that day thus pushing the projects completion avoidably back. Some of the ensuing delays and complications, were due to issues with our homeowners association. Throughout this process, dealing with the HOA, Justin remained professional and did his best to resolve the HOA’s demands in our favor. He was unsuccessful. The project is still not completed. Justin Wright/JMW CONSTRUCTION LLC had advised us to use permeable pavers, with appropriate spacing & grout between the pavers, to allow the shower to drain. Unfortunately, this “system” he recommended & installed does NOT allow the water to drain. It floods the pavers creating puddles & may take anywhere from 12-24 hours to dissipate! Justin Wright/JMW CONSTRUCTION LLC now says we need to install a drain which was never offered as an option. We are far from experts but had we been offered the choice between a system that may be effective, the permeable pavers & one that is a sure thing, a drain, we obviously would have elected the sure thing. We relied on Justin’s Wright JMW CONSTRUCTION LLC expertise which as outlined proved not to function. Upon reporting this dilemna to Justin Wright /JMW CONSTRUCTION LLC he recommended he install a drain, but of course now wishes to add on another charge! The second problem we are experiencing as a result of Justin Wright/JMW CONSTRUCTION LLC “subpar” ( the words of our HOA) work is a street repair, which proved necessary after the pavers were laid . Justin Wright/JMW CONSTRUCTION LLC elected to use a cold patch, not asphalt as previously was in place. After the cold patch was installed, the HOA & I inspected the cold patch repair. The HOA deemed the work subpar, contacted an outside contractor to repair the cold patch with asphalt & expected us to pay for the repair. Fortunately, we were able to get a reprieve from the HOA with Justin Wright /JMW CONSTRUCTION LLC promising to repair the cold patch. The cold patch was repaired on approximately June 16th but has still not cured. When I informed Justin Wright/JMW CONSTRUCTION LLC on July 6th that the cold patch still had not cured , was fragile & soft , he texted me “impossible”. I am concerned that the HOA will still find the work subpar, putting me at risk for a reprimand, fine &/or another costly expense to fix the street where the cold patch has not performed as required. Subsequently, I requested a meeting at our property to demonstrate the failings of the shower & cold patch. I had previously asked that he come by the property anytime, even if we’re not there, to assess the situation . This did NOT occur. I texted him this past Friday July 11, with no response. I again texted him on July 13. He now states that the cold patch needs time to cure. This after telling us, as mentioned above, it was “impossible” that the cold patch hadn’t cured. On Sunday July 13th, he recommended we talk tomorow. He NEVER called. I texted him that evening reminding him that he neglected to call. At 11:58 pm he texted “call tomorrow”. I NEVER heard back from him & waited until Wednesday evening when I again reminded him that he did not call as he stated he would do. He again did NOT call despite asking what his plan was. This morning I provided a brief synopsis of this review to Justin Wright/JMW CONSTRUCTION LLC. He answered within 1 minute!!!! He said he would call & we should be available at 10 am. I have been waiting for the call as requested & it is now 2:05pm & he has NOT called. Accordingly I will have to wash my hands of Justin Wright /JMW CONSTRUCTION LLC & chalk up my experience to a dishonest, unreliable contractor who tells you what he thinks you want to hear. At this point we are left with a shower that doesn’t drain, a large area cold patch (one foot by twenty feet -1’ by 20’ ) that is soft, fragile & uncured as well as an HOA that is unhappy (potentially causing us additional hardships). To resolve these issues it wil require additional funds. We are now at the point wher we will have to consider legal remedies. This review is intended to help future customers in choosing a paving contractor. We wish we had read a review such as ours, so that we could have avoided all of these frustrations & costs. At least you will be able to avoid these pitfalls by NOT choosing Justin Wright/JMW CONSTRUCTION LLC to work on your property. Videos/photos of the flooding shower & still soft cold patch will be posted on Youtube & are also available upon requst."

"Alberto and his crew are excellent. Very prompt and communicate often and well."

"They did the work, but then didn't come back to fix a problem (they wired a zone incorrectly). I texted multiple times, but no response. Don't use them."

"great work, very satisfied with results."

"This Mom & Pop business Needs Work. The Wife is easy to talk to very nice customer service skills. The Husband is a No Mannered Brute. He comes to do the work always in a hurry, for 2 seasons I have complained about a leak in my system, he Never took the time to find it. He sent me several Nasty texts, which I will never post, all because his wife is very nice and I will Not try to hurt the business. Just want customers to be aware. As this season is winding down maybe the husband can take some customer service Classes, First How to respect your customers. Second, Take time to listen to your customers. There are plenty more classes you should take but I Don?t have that Kind of Time. I should have written this review months ago, but I never write a review when I am angry.. I got a Great Company who Fixed All of my Problems and the customer service is Fantastic (Water Workz) The Best around.. Good Luck Drew Harp.. "