Drew Harps Lawn Sprinklers

This Mom & Pop business Needs Work. The Wife is easy to talk to very nice customer service skills. The Husband is a No Mannered Brute. He comes to do the work always in a hurry, for 2 seasons I have complained about a leak in my system, he Never took the time to find it. He sent me several Nasty texts, which I will never post, all because his wife is very nice and I will Not try to hurt the business. Just want customers to be aware. As this season is winding down maybe the husband can take some customer service Classes, First How to respect your customers. Second, Take time to listen to your customers. There are plenty more classes you should take but I Don?t have that Kind of Time. I should have written this review months ago, but I never write a review when I am angry.. I got a Great Company who Fixed All of my Problems and the customer service is Fantastic (Water Workz) The Best around.. Good Luck Drew Harp..

Sprinkler system works as promised. 100% Coverage. After install, when finishing up, the areas that were dug up weren't put back with any care, leaving many bare & uneven areas. Pre-emergent down, so will need to wait until Fall to reseed.

Horrible work they originally said they did my connection wrong seen it was leaking they came back twice same results horrible work I would never use this company again it?s always a wait to get an appointment and if I never called and complain they would have never came

Horrible work they originally said they did my connection wrong seen it was leaking they came back twice same results horrible work I would never use this company again it?s always a wait to get an appointment and if I never called and complain they would have never came

Great company. Kept in touch via text to schedule the work that needed to be done. Showed up on time with a large crew to complete the necessary repairs and updates to my older sprinkler system. Highly recommended.

Professional, timely, fair price, clean work, patient!!

NA

Great job, very responsive, new what he was doing

Horrible!!!!! Called this company because he was Angi certified. He came to do a summer open on my sprinkler system with his young child. He said he needed to do additional work. Charged me $300 for summer open, additional work and winter close. I called him at 609-879-5937 to come and close for the winter and never came. I called and called and called for a refund of $86.00 and he still will not return my call!!!!!

Great price, quick response, efficient installation. Drew Harps was significantly lower in price than several other bids. Joey was able to discuss our needs and walk the property and provide a bid on his first visit. Others took week+ to come up with proposal! Quality equipment, all Hunter brand. In walking the property, I mentioned a front garden that we call Grammy's garden. Joey remembered this and used that name several times in letting us know what he was proposing. I highly recommend this company!!!

Joe and his team were recommended by friends who already were happy with the quality of Drew Harps services. Joe is experienced and works together with his team. They showed up to the appointment on time, he always sends text ahead of appointment. I had a small issue and they came and fixed it all above and beyond. As they are always busy with customers, when I called and no answer the phone, always return my text messages. Highly recommend

.

Great work. Joe is the best, very fair and professional.

Well to say that it was exactly like they explained is not true. I was told it would be a vibratory install and it was not but I allowed that. They installed a month before the season was closing and it was not terrible at first but as I got closer to opening up the system in March I noticed that they did not plumb In a valve to the system so it cracked the recently installed piping that they had installed. Not only did not it prohibit me from turning on our hose but it also made us lose from the water being losses from their mistakes. They did make right on their mistake a month later only to. find out that they left water In our lines which broke an entire zone of sprinklers which cracked them and we needed to spend 385 dollars for another company to come out and fix. I gave Drew the chance to fix his wrongs but to them it was more about collecting money before even coming out. As a home builder, I understand timing is tough but he clearly did not want to service his warranty so I wanted everyone to know what type of service you are going to get when dealing with them. I will be following up with a formal complaint to make sure it's rectified.

Joseph and his crew came out and installed the sprinkler system, they were very professionnal and I have no problem with the work.

Reasonable pricing.

PRICE WAS GOOD. ON TIME,GREAT TIME JOB

Great job of winterizing my sprinkle system.

They worked around my busy schedule and came out the day before thanksgiving. Very professional and knowledgeable. Gave me insight of repairs for the spring. I will be booking again.

I saved all year to be able to purchase and have installed, a sprinkler system. I am a single mom so it was not the easiest feat :) I collected a few quotes from other companies but, I am SO GLAD that I chose Drew Harps for the job. I also really love that it is a family run business. Joey (the owner) is not only kind, professional, and a perfectionist, I also noticed while he and his crew were here, that he treated his crew with so much respect and I hate to say, I don t always see that relationship between an owner and his staff. I recently had my yard graded and leveled and Joey made sure that my yard was left the way it was when he started the install. Such a wonderful experience with Joey and his crew!

Exceptional overall experience from price quoting to installation. Highly recommended.

Worse service I have ever had.

Did a great job in less than 5 hours.

Exceptional customer service and fast delivery

Still waiting to pay them