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"Kevin’s a very nice guy. His presentation was incredible and very informative. He explained everything clearly and answered all our questions with expertise. Gilbert did an outstanding job installing the water softener. The installation was neat and clean. He showed me how the system works. I highly recommend this company for their excellent service. Overall, it was a 10/10 experience."

"Excellent and professional folks. Very courteous"

"Went fine."

"The lady who contacted me in response to my request for service from this outfit, told me there would be a 79$ fee plus tax just for the estimate.: if I then went ahead and performed some or all of the services, that fee would be applicable towards the services. (other electricians come out and estimate for free! They seemed professional on the phone and sent responsive texts and emails---and I really needed a lot of work done fast, I was willing to set up the appointment. The guy who came out was young in comparison to other estimators that came here, described himself as an electrician working for his father ( contractor) and uncles outfit---but he was very polite and professional and responsive. He proceeded to look at our power panel first--- and then we went over the entire house and I explained what I wanted done, realizing it was a lot I also indicated I might need to split this into a phase 1 and part 2 projects. The guy then returned to his car and wrote up his estimates coming back about 1/2 hour later to show them to me on his I pad, telling me that each item is a flat fee and adding them up... I looked at the costs of individual projects as well as at the grand total. I was rather dismayed to find out his estimates escalated over $3000.00(!!) ----ABOVE the highest local estimates(!!!) I had in hand from others, the BEST and highest rated full electrical contractors in our Durham Chapel Hill area!! ( their estimates totaled around $4500-5000 for even far more comprehensive work than I had asked this guy! I kept the conversation polite, trying to understand where this outfit came from in quoting such outlandish prices for this area...and I asked him, whether in all seriousness they perhaps did NOT need any jobs...? Not liking to waste my time nor this young man's, thinking it might be worth spending 50 or 100$ more on some items just to get them done now and off my list---- I tried to find at least one or two projects for him to do while he was out here-- such as replacing outdoor security lights with newer fixtures, I already had purchased--- and even after this and getting my 79$ supposedly applied to these jobs, .. the price for what I wanted done was 100% above the highest quoted price of the same items (!!!) by a very reputable and highly rated outfit in this area totallng several hundred dollars more. . At that point ---I would rather let go of my 80 bucks, than throw more good money after bad --- I told him we were done and that I consider myself scammed!! BEWARE! they are a rip off if they are legit..... or else I just gave a guy a free tour to my house and electrical and security system based on Angies List's high recommendations--!!!! BEWARE.... I really want my money back and feel had!--but at this point that is the least of my concerns. Please let my experience be a lesson to you---do not open your doors to this outfit."

"Cancelled all services with Blanton as well as this well pitched Wow Service Plan. Was given a good pitch about services provided. However, after scheduling twice for services provided by service plan, only to have them cancelled and told need to reschedule. Today is was need to reschedule because they are anticipating (four days from now) a high volume of emergency calls due to cold weather and freezing temperatures. What cold weather? 52 and 43 at night are not freezing temps; 69 and 67 daytime are not freezing temps. So you reschedule appointments four days in advance with no actual justification or confirmation the day of of what you think might happen? Sounds more like laziness or a reason not to fulfill appointments made almost two weeks prior. Second, why have an online system that allows you to book an appointment and date but when you call to complete the appointment process, tell us that the dates that show on the calendar as “available” don’t actually mean they are available? The lady I spoke to said they are run by two different departments. Sounds like you need to update your systems and booking process that actually shows dates of availability so customers don’t waste time picking a date that isn’t actually available and waste time. Or get rid of calendar option altogether so you cannot select a date that isn’t in “real” time."

"Thermo Direct replied quickly and was able to perform the services I required. I would recommend them to anyone that requires the services of a plumber."

"Ryan Smith of optimal plumbing did a fantastic job!! I can not express enough how happy I am with the work he and his helper did. I am so glad I hired optimal plumbing for this job. I will always hire optimal plumbing for all my plumbing needs and will recomend them to anybody else."

"We needed to replace a failed kitchen faucet and Michael was able to fit us in the first thing the next morning. The faucet was replaced and the site completely cleaned up at a very reasonable cost. Highly recommended."

"Too expensive"

"Tech arrived very quickly and determined issue to be electrical - which required a different company."