Get matched with top water heater pros in Warrenton, NC

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"The gentleman that responded to our call on a Saturday morning was very curtious and professional. He did a wonderful job over the course of two days due to the difficulty of our situation. I will definitely recommend him to anybody that has the same problem as we had."

"Work has been scheduled for early in 2019, but they could not have been more helpful and professional in explaining our options, how our home would get the most out of the panels, and how much we are likely to save. They were explicit about costs and available rebates. We were instructed to apply for a rebate from our local energy supplier and they literally walked us through the time specific rebate procedure. We made some minor changes to their standard contract and they accepted those changes without question. I can only assume their work will be up to these standards when we do the actual installation."

"Great!! Demetrius quickly diagnosed the problem and made the appropriate repairs. Very happy with the responsiveness and professionalism."

"I got six estimates for replacement of my 12-year-old water heater. I went with Advanced Water Systems of Coastal NC-VA. I’m extremely happy with the purchase and installation of my new water heater. Advanced Water Systems of Coastal NC-VA impressed me at every step of the process. They provided a fair estimate, professional communication and installation, answered all my questions during the process, and cleaned up after they were done. The installation team installed a new gas shut off valve and an expansion tank, in addition to the water heater, and didn’t add on extra charges like some companies. They also insulated the pipes. I’m thankful that everything is now up to code. The plumber explained the purpose of the expansion tank, other companies didn’t even mention one. Both of the people doing the install were highly knowledgeable and efficient. I highly recommend Advanced Water Systems of Coastal NC-VA."

"Having been a Premier Indoor Comfort Systems customer for over 10 years, they used to be an honorable company. I can no longer recommend Premier as an honest HVAC company. The short version - Premier came out to perform our summer inspection. One of our HVAC systems could not maintain cooling. Premier claimed we needed them to perform over $2300 of "cleaning" services to restore the function of the A/C system. Their work order noted that they did not check the refrigerant level of the system - a service they advertise on their web site as part of the bi-annual inspection. Not wanting to spend over $2300 on an older system, I contacted another HVAC company for a 2nd opinion. The 2nd company performed the same service, observed that unit was over 2 lbs low on refrigerant, added refrigerant to the system, and restored the system to service for $ 349. I left (2) messages for the service manager Mark Harman and (1) for John Stezzi (business). They failed to return my calls."

"Yes. I was charged $200.00. Now I need a toilet installed in 2 bathrooms."

"I had a bad computer board in my oven. they said they would not cover it because they found a roach. This is Florida we have some roaches. i do not have a bug problem. It has nothing to do with a bad computer board. This company looks for a way to deny claims. i had one other claim and they tried to deny it as well. Save yourself some agravation and stay away. They must post their own positive reviews. They took my $65.00 fee and did nothing"

"Repair went great, and was done in timely manner. Very much appreciated!"

"My husband and I are so appreciative to James Rogers for resolving an issue with our gas logs. He is very professional and knowledgeable in his field and has a great office staff. James is one of the kindest men I know. Karen Watson, Hunter’s Ridge area"