Founded 1994 • With Angi since March 2005
Angi Certified
Service Provider Response
[Member Information Removed], thank you for sharing this feedback and allowing us the opportunity to improve our services. We strive to ensure our customers are happy with both the work performed and the services provided on every visit. Our Quality Assurance Manager, Martin, is available on 253-872-6944 for further discussion and assistance at your convenience.Service Provider Response
Thank you, [Member Name Removed], for this incredible review! We're happy to hear Saul arrived on time and delivered such exceptional service. Customer service is our number one goal and we appreciate your business!Service Provider Response
[Member Name Removed], thank you for sharing your experience. We strive to provide exceptional service with each visit and want to apologize for not meeting your expectations. Please allow our Quality Assurance Manager, Martin, at 253-872-6944 an opportunity to discuss your experience further. If you would prefer to send us a private message with your full name, address and phone number, Martin will have an opportunity to review your information before contacting you for further discussion.Service Provider Response
[Member Name Removed], thank you for reaching out to share your concerns. Customer satisfaction is our top priority and we would appreciate an opportunity to discuss your experience further. We encourage you to contact our Customer Experience Team, on 866-803-0879 if you are still in need of additional assistance.Service Provider Response
[Member Name Removed], we truly apologize for any inconvenience the appointment change may have caused you. Blue Flame Heating and Air Conditioning understands how frustrating this can be and we strive to be respectful of your time. We encourage you to contact to our Quality Assurance Manager, Martin, on 253-872-6944to discuss your experience and allow us to improve on our scheduling processes.Service Provider Response
Thank you, [Member Name Removed], for taking the time to leave us an excellent review. You're a valued customer and we appreciate your business.Service Provider Response
[Member Name Removed], thank you for sharing your experience and we apologize if your expectations weren't met. If you are still in need of assistance, please reach out to either our Quality Assurance Manager, Martin, on 253-872-6944 or our Customer Experience Team on 866-803-0879 for further discussion.Service Provider Response
Hi [Member Name Removed], Thanks for taking the time to post your review. We pride ourselves on customer service and it looks like we missed the mark. We use feedback like yours so we can learn and improve with each customer we serve. We apologize for failing to meet your expectations. We will be in touch to see how we can make this right.Service Provider Response
Hi [Member Name Removed], thanks for the great review. We are glad to hear that the electrical service met your expectations. We appreciate you as a customer and thanks for your business!Service Provider Response
Thank you for taking the time to share your feedback. We apologize that the experience did not meet your expectations. We would love the opportunity to make this right. A member of our management team has attempted to look further into the situation but was unable to find your contact information in our system under your name. Could you please contact us directly? You can visit our website (www.blueflamecomfort.com) and chat with us directly, send us a text message or even call us 425-771-7139, we would love to hear from you soon.Service Provider Response
Thank you for taking the time out of your day to submit a review for our company. We appreciate your kind words, your recommendation, and your business. We look forward to servicing your newly installed equipment for years to come. Thanks again and have a great day!Service Provider Response
Hi [Member Name Removed], thanks for taking the time to give us feedback on Angie's List. It's great to hear the Hunter and our team took care of your needs. We look forward to working again with you in the future. Have an awesome day!Service Provider Response
Thanks [Member Name Removed]! We appreciate you as a customer and the awesome review of our employee Kyler and company as well.Service Provider Response
Thanks for taking the time out of your day to give us a review of the services we provided to you. We appreciate you as a customer and we look forward to working with you again in the future!Service Provider Response
Thank you for the kind words, [Member Name Removed]. We appreciate you as a customer!Service Provider Response
Hi [Member Name Removed], we are so glad to hear that you are happy with your new furnace installation! Thanks for the gleaming review. We look forward to maintaining your equipment int he future.Service Provider Response
We are happy that Kosta was able to get you taken care of! Please let us know if you are in need of anything else!Health & Safety Measures