Get matched with top sump pump installation pros in Stem, NC

"Wonderful service visit. Very professional and polite. Excellent job at clearing a very slow drain and offered to install a new shower head for me as well. Price much less than expected and service visit right on time! I would highly recommend using Brandon Warren for any and all plumbing needs!"

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"The Tar Heel Basement Systems Team was a true pleasure to work with. From the very first meeting / inspection with Nathan S to the actual installation and receiving the final product. Also, just to note...the installation team with Tar Heel Basement Systems was excellent. They answered all of my questions and provided daily updates on the installation progress. They provided me with pictures and again answered ALL of my questions and was super patient with me. The work quality was top shelf. I am more than satisfied with the quality of work performed! Thank you again to the great installation team that installed my crawl space enclosure, shout out to Stephon, Matt, and Jorge (and Nate)...great job guys!!!! and very much appreciated! Also, thanks to Nathan S for all of his great advice and wisdom in planning this project for me. Yes, Tar Heel Basement Systems did a great job!!! Thank you!!!"

"They were very prompt and courteous and hardworking. As things were found that needed to be done, Shaun explained to me what he would have to do and how much it would cost. I would highly recommend them to anyone for any of their plumbing needs."

"Fixed the problem I had rapidly but free inspection of overall plumbing needs. Steven was very knowledgable and informative"

We are committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Walter and his crew arrived when they said they would, only 2 hours after I called. About an hour later, after a quick diagnosis, my new pump, pipes, wires, pressure switch, and filter were up and running."

"Tim did a great job with the replacement of our water heater. Even though it was the day after Thanksgiving he moved some of his other appointments around to come to our home that afternoon. Tim and his assistant were careful to put on shoe covers in the house and to observe COVID 19 precautions. The job required more complicated plumbing since we have a desuperheater loop from our geothermal heat pump that connects to the water heater; the additional charge for this work was minimal. Tim was here until after 5:00 that evening, with the result that we had hot water over the weekend."

"Tim was quick to respond and very knowledgeable. They did French drain and put a sump pump under the house. Showed up when they said they would and got the work done quickly. Tim even was quick to respond when I called a few days later to say that the sump pump was not working. He got out here a few days later and got things taken care of."

"They promised to install a new Amana Heat Pump system that had a Life time warranty on the Compressor, and the Heat Exchanger, which included Lifetime Unit replacement if necessary. They said that we would get a $200.00 rebate from Duke Power which they did.
The installation went great, everything was done in a timely fashion, they clean up afterwards. We were very pleased with the service men, they kept us updated with the progress. They took time to explain how the system works and all it's benefits. I was most impressed with the salesman Tom Ashley he was very honorable and the owner I am very sorry that I do not remember his name,but they kept their word. There was a small problem with a part, but they corrected it immediately! And to me that means everything in this day and age! It is hard to find people who stand behind their word!
Even though the system was very expensive it will be worth it in the long run, and I will do it again, they made it very easy to afford!
I know today Christians are not looked upon with favor, but I was impressed with Tom Ashley before we started going over the different systems he prayed first! To me that means everything: I knew I could trust them!

Russell & Margie M.


"