Best sump pump installation pros near Stovall, NC

"I had a flood for the first time in the crawlspace and basement. I called Regional Foundation & Crawlspace Repair to come out. They wanted 27K for crawlspace encapsulation, that was too much and I could do most the work myself. I instead paid them $5,000.00 to bury a geodrain and install a triple safe sump pump system. This is the job they did, they installed the sump pumps at the 3rd to lowest point in the crawlspace and this geodrain goes back and forth from uphill to downhill. The lowest point still allows water to flood downstairs. They also cracked a chunk of my foundation at the point of sump pumps egress. Outside they just threw rocks on ground were the water comes out and can get back into the ground to reenter the crawlspace. They got 1 star because the people were nice, their job was not. Update as of 4/23/2024 they contacted me and said they wanted to make sure everything was good. A Girl and guy came out and noticed a couple things I didn't and said they would fix it that their company does not do work like that. They dug up all the previous geodrain and moved it to walls, tried to level out the drain and changed the location of the pumps and the drain outside. She had a really good work ethic and never took a break. The guy was on the other side of house and think he did good too. Everything they did looked professional and looks like they fixed everything. They had to come back today to finish the work today, but had three of them. It all looks good and they tested everything. They apologized about the old work and were not sure went wrong, but I don't have a negative view of the company now and am satisfied with the work they did. Just nocking one star for the under trained individuals that came the first time, the second crew was great!"

"I went with Tarheel Basement Systems to have my crawlspace encapsulated. I liked the Sean Madden gave but I have to admit the follow up was spotty. I was given dates work would be done but I had to call to find out exact times. I expected a little more communication but, in the end, Tarheel showed up when they said they would, and they did the work they promised. Macai and Fred did a great job encapsulating the crawlspace. I'm pretty picky and I went down and inspected things myself. There is no way I could have done a good a job as they did. The work these guys do is grueling in unsavory conditions. I had a small issue with the crawlspace door and dehumidifier pump, but both were fixed in short order. In the end I'm happy with how things turned out and I would recommend Tarheel to anyone looking to get their crawlspace encapsulated."

"Service and quality of work could not be better. Came out the same day and did a very high quality installation. The cost of the installation was a bit high. I guess you get what you pay for."

"Walter and his crew arrived when they said they would, only 2 hours after I called. About an hour later, after a quick diagnosis, my new pump, pipes, wires, pressure switch, and filter were up and running."

"I had them install in ground drains for my gutters to stop some erosion issues. Tim was very prompt in showing up to quote the job and provide an estimate. They were able to schedule me the following week. They did have to reschedule due to hurricane florence however Tim proactively notified me via phone and we rescheduled. They showed up on time and completed the work on time. The workers were very friendly and also addressed some issues that I noted with the depth of the pipe in certain areas. I would hire them again."

"They promised to install a new Amana Heat Pump system that had a Life time warranty on the Compressor, and the Heat Exchanger, which included Lifetime Unit replacement if necessary. They said that we would get a $200.00 rebate from Duke Power which they did.
The installation went great, everything was done in a timely fashion, they clean up afterwards. We were very pleased with the service men, they kept us updated with the progress. They took time to explain how the system works and all it's benefits. I was most impressed with the salesman Tom Ashley he was very honorable and the owner I am very sorry that I do not remember his name,but they kept their word. There was a small problem with a part, but they corrected it immediately! And to me that means everything in this day and age! It is hard to find people who stand behind their word!
Even though the system was very expensive it will be worth it in the long run, and I will do it again, they made it very easy to afford!
I know today Christians are not looked upon with favor, but I was impressed with Tom Ashley before we started going over the different systems he prayed first! To me that means everything: I knew I could trust them!

Russell & Margie M.


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"Great company and good service! The team was quick and efficient. We will definitely use their services in the future."

"Bill was very knowledgeable, friendly and worked hard to clear drains and repaired other slow drains. Will recommend to my friends."

"Fast service very honest very reasonable thank u done great job very happy"

"When I called to schedule my service after our hot water heater suddenly started malfunctioning, the customer service agent was friendly and helpful. She set up an appointment for as soon as possible to get a technician out to examine the heater. I appreciated that they gave me just an hour-long window for when they would be coming, since some companies give you four or five hour windows when you need to be waiting by your phone at home. The two technicians arrived on time and called in advance to let me know they were coming. The main technician seemed knowledgeable and he walked me through all of my options. They had the heater installed the same day in a reasonable amount of time. I could tell that he took care in his work because he re-examined the hot water heater after he installed it to make sure it wasn't leaking. He also offered me extra services that where related to problems we were having (hard water). We weren't planning on having a water filter installed, but he let us know that it could help with the high iron content in our water, which could have been putting a strain on the hot water heater.
I only have two small complaints about the company. The Angie's List coupon, which was one of the main reasons I chose their services, is actually only for ONE service. I let the customer service agent know that I had a coupon up front, but she never told me that it was only for one service. I didn't find out that I could only use it on the largest item on my bill until the technician walked me through the services that I was about to authorize him for. I didn't argue over the price since it was still a good deal, but I think the coupon was misleading since it did not specify that it was on one item only. The other complaint is that I was told that I could get an iron filter for the house, but the technician later said that they did not carry them at the supply warehouse. I feel like he should have been aware of that. I would use their services again and was pleased, but the coupon fine print needs to be added for sure. This is why I put a C for professionalism, because I didn't know where else to categorize this oversight."