Faison Plumbing Plus

If you are ready to let go of plenty of money for work, then this is the place to call! The man that came out was courteous and polite and the work was good. Technician came out on a Saturday for weekend call and then had to return for a few hours on the following Monday. Total between 7-8 hours (included a trip to Raleigh from Creedmoor and back for a pump). We were charged an extra service charge on top of labor for the trip to get pump. The labor charge averaged out to a little more than $208 per hour. Company was called and bill was discussed. I was told that they do not charge by hour anymore, that they charge by the job and what work is done. (Replaced the pump, line and wire in well and tank). I was told that I would get a call back to discuss the bill, was called back the first time by the time that was stated, but asked could he call later that day when he had more time. There was never a call back. I know things are more expensive these days, but not this much!

unknown

I called him at 7:45 in the morning and he was able to come out in 2 hours the same day. One technician came out and it took about an hour to complete the work. He quickly diagnosed the problem and got to work. He showed up on time and did an excellent job. The guy was easy to communicate with and it was a good experience.