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TRUSTED BY MATTHEWS, NC HOMEOWNERS

  • Average homeowner rating star icon4.6
    Average homeowner rating
  • Verified reviews icon51
    Verified water softener services reviews

Find Water softener pros in Matthews

Avatar for North Carolina Water Consultants
North Carolina Water Consultants
5.0(
537
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

Super Service Award Winner

In business since 1996

Free estimates

Warranties offered

"We purchased a Hague Maxpack water softener and reverse osmosis system from North Carolina Water Consultants and couldn’t be more pleased with our choice. The technicians arrived on time, were professional and accommodative of our install location preferences and answered all of our question thoroughly. We highly recommend this company if you are looking for quality whole house water filtration/softener company. You will not be disappointed."
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Response time2 days
Response rate100%
28 neighbors recently requested a quote
Avatar for Quality Life Solutions, LLC
Quality Life Solutions, LLC
4.5(
126
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

Super Service Award Winner

In business since 2004

Free estimates

Emergency services offered

"Randy was great. He returned my call promptly and came when he said he would. I had my water tested and a whole house water conditioner and reverse osmosis tank were installed the next morning. We are loving our â .newâ water! A great company."
LAKE System on Lake Murray
commercial system
Dual stage system
Water softner
reverse osmosis

+2

117 neighbors recently requested a quote
Recommended by84%of homeowners
Avatar for Water Doctor
Water Doctor
4.7(
22
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

In business since 1995

Free estimates

Emergency services offered

"We called the Water Doctor after waking up with no water. We came to find that our pump needed replaced. A local competitor gave us a quote, we called to get a second quote. The Water Doctor cut that initial companies quote in half. They set up an appointment for the next morning, the well was fixed quickly and efficiently. Frank even fixed a potential future problem. So refreshing to find an honest local company that offers quality service. The Water Doctor will be our go to company from now on for well needs. Very professional and friendly service."
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+3

Response time6 days
5 neighbors recently requested a quote
Recommended by95%of homeowners
Avatar for WyattWorks
WyattWorks
4.5(
60
)
Well Pump - Repair or Service

Serving Matthews, NC and surrounding areas

Approved (Corporate)

In business since 1979

Emergency services offered

Warranties offered

"Wyattworks determined the leak was from the bathroom above. They sealed the floor tub area, sealed the tub drain, and replaced the cartridge to increase the water pressure. They were professional and talked through the process of the recommended service."
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+1

Response time12 hrs
9 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for Superior Plumbing and Drains
Superior Plumbing and Drains
4.4(
428
)
Water Treatment & Purification System - Install or ReplaceWell Pump - Repair or ServiceWater Treatment & Purification System - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

Super Service Award Winner

In business since 2016

Emergency services offered

Warranties offered

"Josh of D&J plumbing came out to install and troubleshoot the water heater. Install went well but after a couple of hours still no hot water. Josh came back out to asses the cause. He determined that I had a leak under my slab foundation. He installed a cut off valve to stop the continuous running of the water. After contact my insurance company and verifying with leak detection to pin point the area of the leak. Josh was booked up and couldn’t get back to me in time so I went with another provider for the leak repair. I am pleased with work and professionalism that Josh displayed and I would use them again if needed."
leak
Cut asphalt and removed with tractor
old broken 2 inch water main
repaired leak
3 compartment sink reinstalled

+20

Response time4 hrs
Response rate88%
172 neighbors recently requested a quote
Avatar for All Good Plumbing
All Good Plumbing
5.0(
10
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

Super Service Award Winner

In business since 2023

Free estimates

Emergency services offered

"Jesse and his team did an amazing job! They responded quick and showed up even faster than that. Jesse and Eric knew exactly what my issue was even though I was completely oblivious to the fact my water heater was doomed. I thought the price was gonna be astronomical but they walked me through everything and gave me a price I couldn’t refuse! 100% would recommend them to anyone who needs a professional plumber!"
Water line replacement
Water line replacement
Water line replacement
Water line replacement
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+38

2 neighbors recently requested a quote
Recommended by100%of homeowners
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Water Softeners questions, answered by experts

If your water softener repair is fairly straightforward, like a simple filter replacement, then you can probably do it yourself with little risk. However, anything beyond a simple fix should be addressed by someone with extensive plumbing expertise to avoid costly water softener problems, like leaks. 

That said, even simple problems can be complicated to diagnose, particularly if your water softener is attached to a whole-house treatment system. So, unless you feel absolutely certain that the problem is an easy fix that you can take on yourself, it's probably best to hire a plumber to diagnose and fix the problem.

It’s not a good idea to oversize your water softener. Doing so will mean the tank doesn’t get full, which can lead to channeling. This leads to a large portion of the resin beads not being utilized and the beads at the bottom of the tank being overused. Over time, this will reduce the efficiency of your system, not to mention that the upfront cost of an oversized softener is unnecessarily high. If you have a timed regeneration cycle rather than a demand-based one, you’ll also spend far more on replacing salt than you need to.

A tankless water heater should be at least 10 feet away from a water softener, although the pros you hire for water softener installation can help you determine the correct distance. These two units need to have some distance between them to prevent hot water from the tankless water heater from flowing backward into the water softener when it runs a regeneration cycle.

Whether you need a permit or license for a water softener installation depends on your location, as requirements vary significantly. Some municipalities require the installer to hold a plumbing license, some mandate a permit and an inspection, and others require both. In some areas, no special permit or license is needed at all.

To determine the rules in your area, you can contact your local building department or consult a local water softener installer or plumber. Often, only certified professionals are authorized to pull the necessary permits, and they will typically handle the entire permitting process for you. Regardless of local laws, it is always recommended to hire a licensed professional to ensure the system is sized and installed correctly. You can use Angi’s state licensing tool to check an installer’s license status.

Yes, you can have both a water softener and a water filter. In fact, some manufacturers sell dual water softening and filtration systems that treat hard water and provide clean drinking water. If you’re unsure about what you need or want to discuss your options, reach out to a local water softener installation company.

The Matthews, NC homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.