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TRUSTED BY MATTHEWS, NC HOMEOWNERS

  • Average homeowner rating star icon4.6
    Average homeowner rating
  • Verified reviews icon51
    Verified water softener services reviews

Top-Rated Water softener pros in Matthews - Updated Nov 2026

Avatar for North Carolina Water Consultants
North Carolina Water Consultants
5.0(
545
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

Super Service Award Winner

In business since 1996

Free estimates

Warranties offered

"We purchased a Hague Maxpack water softener and reverse osmosis system from North Carolina Water Consultants and couldn’t be more pleased with our choice. The technicians arrived on time, were professional and accommodative of our install location preferences and answered all of our question thoroughly. We highly recommend this company if you are looking for quality whole house water filtration/softener company. You will not be disappointed."
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Response time2 days
Response rate100%
16 neighbors recently requested a quote
Avatar for Quality Life Solutions, LLC
Quality Life Solutions, LLC
4.5(
126
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

Super Service Award Winner

In business since 2004

Free estimates

Emergency services offered

"Randy was great. He returned my call promptly and came when he said he would. I had my water tested and a whole house water conditioner and reverse osmosis tank were installed the next morning. We are loving our â .newâ water! A great company."
LAKE System on Lake Murray
commercial system
Dual stage system
Water softner
reverse osmosis

+2

108 neighbors recently requested a quote
Recommended by84%of homeowners
Avatar for Water Doctor
Water Doctor
4.7(
22
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

In business since 1995

Free estimates

Emergency services offered

"Nothing like waking up on a Sunday morning and having no water. SO I CALLED WATER DOCTOR THEY WERE WONDERFUL. They were out here in a hour and pump was replaced in a few hours. On a Sunday this was priceless you can not beat this kind of service. Not many company's are available 24/7. I was very thankful for them. Will call them for any issues."
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+3

Response time6 days
3 neighbors recently requested a quote
Recommended by95%of homeowners
Avatar for WyattWorks
WyattWorks
4.5(
60
)
Well Pump - Repair or Service

Serving Matthews, NC and surrounding areas

Approved (Corporate)

In business since 1979

Emergency services offered

Warranties offered

"Wyattworks determined the leak was from the bathroom above. They sealed the floor tub area, sealed the tub drain, and replaced the cartridge to increase the water pressure. They were professional and talked through the process of the recommended service."
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+1

Response time12 hrs
8 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for Superior Plumbing and Drains
Superior Plumbing and Drains
4.4(
428
)
Water Treatment & Purification System - Install or ReplaceWell Pump - Repair or ServiceWater Treatment & Purification System - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

Super Service Award Winner

In business since 2016

Emergency services offered

Warranties offered

"Josh of D&J plumbing came out to install and troubleshoot the water heater. Install went well but after a couple of hours still no hot water. Josh came back out to asses the cause. He determined that I had a leak under my slab foundation. He installed a cut off valve to stop the continuous running of the water. After contact my insurance company and verifying with leak detection to pin point the area of the leak. Josh was booked up and couldn’t get back to me in time so I went with another provider for the leak repair. I am pleased with work and professionalism that Josh displayed and I would use them again if needed."
leak
Cut asphalt and removed with tractor
old broken 2 inch water main
repaired leak
3 compartment sink reinstalled

+20

Response time4 hrs
Response rate88%
176 neighbors recently requested a quote
NuBlue Electric, Plumbing & Air
5.0(
6
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

In business since 2017

Free estimates

Emergency services offered

Our team of expert technicians specialize in residential hvac repairs and installations such as ac units, furnaces, indoor air quality products, vent/duct cleaning, and much more. We are your HVAC technicians of choice. NuBlue Electric Plumbing & Air is Redefining Service Excellence in the Lake Norman region! \n \nHave an Electrical OR Plumbing OR Air issue? Our NuBlue team can help with those! A one-stop-shop, the NuBlue team is able to take care of all Electric, Plumbing, and Air needs. \n \nVisit our website for coupons and specials!

5 neighbors recently requested a quote
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Water Softeners FAQs, answered by experts

You can decide whether you need a water softener or water filter based on how your bathing or laundry experience is. If you notice issues like limescale buildup, dry skin, or stains on dishes—all telltale signs of hard water—you'd likely benefit from a water softener. However, if your main concern is over chemicals or bacteria in your tap water filter, and not just comfort, a filter is a better option.

You can install a water softener system by turning off the water supply, draining the water, and then connecting your device to the waterline. Next, you’ll fill your tank with the recommended amount of salt or brine (whichever your unit calls for; be sure to read the instructions). Turn the water supply on and check for leaks. You can opt to let your water run for a few minutes, then test it using strips. 

The process of inspecting your water softener system is similar.

Experts recommend that you put two to four bags of potassium chloride in your water softener every month. This amount depends on how much is in the bag (40 pounds is most common) and what your water softener manufacturer recommends. For more specific advice, talk to a water softener pro in your area and read the manual that came with your system.

No. You should never directly drain a water softener into a sewer cleanout. This practice is illegal in many areas because it could allow raw sewage to get into your drinking water and make you seriously ill. Many places have codes requiring a specific seal, pipe, and a large air gap between a water softener and a sewage cleanout. Check out Florida's Plumbing Building Code as an example of what these restrictions might look like.

The most effective way to fix hard water in your shower is by installing a whole-home water softening system. This system treats water as it enters your home, removing the minerals that cause hardness before they can reach your shower or any other fixtures. While this is the most comprehensive solution, other methods are often temporary fixes. For a more affordable and shower-specific option, you can install a water-softening showerhead or a shower filter. However, these filters are generally less effective and may not remove all the contaminants that lead to limescale and hard water stains. By implementing a water softening solution, you can expect a reduction in mineral deposits and enjoy the benefits of cleaner-feeling hair and skin.

The Matthews, NC homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.