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TRUSTED BY MATTHEWS, NC HOMEOWNERS

  • Average homeowner rating star icon4.6
    Average homeowner rating
  • Verified reviews icon51
    Verified water softener services reviews

Find Water softener pros in Matthews

Avatar for CGC Home Services
CGC Home Services
4.2(
47
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

In business since 1946

Free estimates

Warranties offered

"My husband and I were referred to CGC Water by close friends. Everything from the first appointment with the sales man to having the project complete felt very intentional and customer focused. They took water samples, listened to what we wanted, answered all of our questions (we had plenty) and set us up with everything we needed. I was really happy that they got us on the schedule quickly, we did not have to wait 4+ weeks that other projects have taken. The install was very thorough and even though nobody will see the equipment the install spot was left clean and the piping all looks nicely hung. That may not matter to everyone but I noticed. Before leaving, the technician made sure all equipment was working and retested the water to make sure it meets our expectations. Now we have a Kinetico whole house water softener, and a Kinetico RO drinking water system. I am so glad we went with the Kinetico system. I can tell a difference in everything! I dont get spots on the dishes anymore, my towels dont smell funky after washing them and having good water has even helped with dry skin. I love the drinking water too! I really can tell a difference from other drinking water and I always fill my water bottle up at home before leaving the house because other water just does not compare. I really appreciate the follow up as well, we opted for the scheduled salt deliveries and filter changes so we dont have to worry about it as much. I highly recommend CGC and the Kinetico water equipment."
Water softener
Water softener
Water softener
11 neighbors recently requested a quote
Recommended by94%of homeowners
Avatar for Water Doctor
Water Doctor
4.7(
22
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

In business since 1995

Free estimates

Emergency services offered

"We called the Water Doctor after waking up with no water. We came to find that our pump needed replaced. A local competitor gave us a quote, we called to get a second quote. The Water Doctor cut that initial companies quote in half. They set up an appointment for the next morning, the well was fixed quickly and efficiently. Frank even fixed a potential future problem. So refreshing to find an honest local company that offers quality service. The Water Doctor will be our go to company from now on for well needs. Very professional and friendly service."
Additional Photos
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+3

Response time6 days
3 neighbors recently requested a quote
Recommended by95%of homeowners
Avatar for WyattWorks
WyattWorks
4.5(
60
)
Well Pump - Repair or Service

Serving Matthews, NC and surrounding areas

Approved (Corporate)

In business since 1979

Emergency services offered

Warranties offered

"Marshall was out before and replaced a water pressure sensor. The outside spigot started making a noise when turned on. He responded quickly and answered all our questions concerning the noise from the outside water spigot. He was professional and knowledgeable. I highly recommend his service."
Additional Photos
Additional Photos
Additional Photos
Additional Photos
Additional Photos

+1

Response time12 hrs
9 neighbors recently requested a quote
Recommended by90%of homeowners
Avatar for Z PLUMBERZ
Z PLUMBERZ
4.8(
21
)
Water Treatment & Purification System - Install or Replace

Serving Matthews, NC and surrounding areas

Approved

In business since 2025

Free estimates

Emergency services offered

"Jacob and Tim are amazing. I am writing to share our experience for the job they did with the gas line piping installation and water connection at our home. Tim took extra time to explain the scope of work and provided a clear understandable estimate. ( labor, materials, permits, warranty, payment terms and lastly affordable compared to others). NO upsell of services or get you to join their club. Their quality of work was exceptional, and we were impressed with their professionalism and attention to detail throughout the entire process. It is a relief to have such an important project completed safely and efficiently. We truly appreciate their expertise and will certainly use them again and recommend their services to anyone in need of a skilled plumber."
Plumbing
Week in review
Week in review
Week in review
Week in review

+2

Response time5 hrs
Response rate99%
71 neighbors recently requested a quote
Avatar for Superior Plumbing and Drains
Superior Plumbing and Drains
4.4(
428
)
Water Treatment & Purification System - Install or ReplaceWell Pump - Repair or ServiceWater Treatment & Purification System - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

Super Service Award Winner

In business since 2016

Emergency services offered

Warranties offered

"We had a significant leak from our gas water heater in our garage requiring replacement. Superior Plumbing responded rapidly to our request for help. Shane was very helpful and replaced the water heater in just a few hours. Great service and we will use their services again if the need arises."
leak
Cut asphalt and removed with tractor
old broken 2 inch water main
repaired leak
3 compartment sink reinstalled

+20

Response time4 hrs
Response rate88%
171 neighbors recently requested a quote
Avatar for MKB Plumbing & Septic LLC
MKB Plumbing & Septic LLC
4.8(
26
)
Water Treatment & Purification System - Install or ReplaceWater Treatment & Purification System - Repair or ServiceWell Pump - Repair or Service

Serving Matthews, NC and surrounding areas

Approved

In business since 2014

Free estimates

Emergency services offered

"Had leaking water pipe above hot water tank, installation of water line connection for water dispenser and ice maker on refrigerator and replacement of leaking bathroom faucets. Chuck was here within the time frame promised and performed requested tasks effectively and expeditiously. Appreciate that he consulted with us on certain options for addressing task. He also was courteous and kind enough to advise on certain aspects regarding the work being performed. Thanks MKB Plumbing for a job well done!"
New Septic Installs
Additional Photos
Septic drain lines install
Repair leaking water line
Response time2 days
Recommended by88%of homeowners
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Water Softeners questions, answered by experts

You can install a water softener system by turning off the water supply, draining the water, and then connecting your device to the waterline. Next, you’ll fill your tank with the recommended amount of salt or brine (whichever your unit calls for; be sure to read the instructions). Turn the water supply on and check for leaks. You can opt to let your water run for a few minutes, then test it using strips. 

The process of inspecting your water softener system is similar.

You should not use a water conditioner with a water softener because a water conditioner changes the chemistry of the water and causes the ion exchange in a softener to be ineffective. Choose a water softener if you have hard water or well water, and use a water conditioner if you need to remove certain contaminants.

The main difference between a water softener and a water filter is what they remove from the water. A water softener is specifically designed to remove hard minerals, while a filter removes a wider range of contaminants above a certain size, such as bacteria and other impurities. If your primary goal is to remove minerals, a softener is the best choice. If you want to remove various contaminants for safety or taste, a filter is more suitable. Filters are also typically less expensive to install. Depending on your water supply's specific issues, you may need to install both systems for comprehensive treatment.

It depends on the type of surface. For instance, if you’re trying to get rid of hard water deposits on glass, you can spray vinegar onto the surface and wipe it off with a soft cloth or non-abrasive sponge. However, if the deposits are on granite or natural stone, it’s better to use baking soda and water rather than vinegar or other acidic cleaners.

There are several things that can shorten the life of a water softener. Homes with very hard water may have to replace the unit sooner because the water softener works harder to filter out the hard minerals. High water usage and infrequent maintenance can also put more strain on a water softener.

The Matthews, NC homeowners’ guide to water softener services

From average costs to expert advice, get all the answers you need to get your job done.