About us
We are a full service well drilling, well pump, and water treatment company. We offer free pump inspections on site, and we also offer free water quality tests for the inside of the home. Currently we have 4 dedicated crews to handle service calls, well pump repairs and replacements, and new well exploration and drilling services. We install re-pressurization systems to boost water pressure and septic pumps. We also have dedicated personnel who are available 24hrs a day to handle water emergencies, for example, no water in the house, damaged or faulty pumping systems, or contaminated or hindered water supply to the premises. We do all of our work in house, and do not subcontract. We offer free estimates and inspections and there is no charge for our visit to the house. We are a family owned and operated business and pride ourselves in a high level of integrity and professionalism.
Business highlights
Emergency services offered
30 years of experience
Services we offer
Well Drilling,Irrigation Wells, Well Pumps and Services, Septic Pumps, Water Treatment, Free Water Test and Well Pump Inspections, Warranteed Work and Coverage.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Senior Discount
10%
Accepted Payment Methods
- American Express
- Check
- Discover
- MasterCard
Our recent projects
- 7
Assorted photos uploaded by Water Doctor
Reviews
4.820 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 5% |
Filter reviews by service
Showing 1-20 of 20 reviews
Mike B.
Nov 2023
Well and Pump Service
We called the Water Doctor after waking up with no water. We came to find that our pump needed replaced. A local competitor gave us a quote, we called to get a second quote. The Water Doctor cut that initial companies quote in half. They set up an appointment for the next morning, the well was fixed quickly and efficiently. Frank even fixed a potential future problem. So refreshing to find an honest local company that offers quality service. The Water Doctor will be our go to company from now on for well needs. Very professional and friendly service.
William H.
Nov 2019
Well and Pump Service
The guys were very polite and professional, but were five hours late, then they informed me that they couldn't repair my unit. By this time, it is 5:30pm, even though they did give me a number for someone that could work on my older well, it was going to be the next day before that company could get there. It took the company 30 minutes to replace a capacitor, something that could have been replaced the day before if: #1, the original guys would have been there on time and I would have called the other company around mid day. or #2, I would have called the other company to begin with (which is a company that I was prepared to call anyway).
Wendy M.
Jun 2019
Well and Pump Service
Frank replaced my pressure switch without an issue. Pump works like new again. Quick and reliable service. Highly recommend Water Doctor for your well pump needs.
Richard H.
Dec 2018
Well and Pump Service
work was performed in a professional manner.
Marie M.
Sep 2018
Well and Pump Service
We came home from vacation and found very low water pressure. Frank Saubier, the Water Doctor, arrived on a Friday evening when he finished another job and determined the pump was trying to work but not able to pump enough water. Frank gave us a free estimate and we agreed to it being replaced on Saturday morning. Matt and Ryan arrived on time Saturday morning, replaced the pump and showed us that the bladder was waterlogged. We agreed to that being replaced, too. All three men were very professional, easy to work with and explained the work. They went right to work and did not waste any time. We recommend Water Doctor for well problems. We would definitely use them again. It is good to find people we can trust through Angie's List. This was our first time to use Angie's List which will definitely be our "go-to" place when we need reliable repairs and service.
Response from Water Doctor
"Thank you for taking the time to leave such a thoughtful review, we truly appreciate you taking the time to leave such kind words. Thank you for your business and your review. If you wouldn’t mind leaving a review on our google account we’d greatly appreciate it. Thanks again Link to google review page: https://goo.gl/dZJ5BE"
Cherie M.
Aug 2018
Well and Pump Service
Frank knew what the problem was as soon as I started describing the problem. He showed up when he said he would, diagnosed the problem correctly and was finished within the hour. He explained the problem, answered my questions and all for a very reasonable price.
Response from Water Doctor
"Thank you for taking the time to leave such a nice review. We truly appreciate your business and your review. If you wouldn’t mind leaving one for our google page we’d appreciate it. Here is a link: https://goo.gl/dZJ5BE"
Ann B.
May 2018
Well and Pump Service
Fast, professional & fair. I will certainly hire again.
Response from Water Doctor
"Thank you for taking the time out of your busy schedule to leave us a review. We truly appreciate your business and your review. If you wouldn’t mind leaving a 5-star review on our google page we greatly appreciate it. Thanks again Here is the link: https://goo.gl/dZJ5BE"
Carl D.
Dec 2017
Well and Pump Service, Water Pumps
Very well. Very Informative. Would use again and again!
Nola G.
Dec 2017
Well and Pump Service
The Water Doctor promptly returned my call at 5pm on Thanksgiving evening. They agreed to come out the next morning (on a holiday!) to service our failed well. They communicated their status to us constantly and after arriving, were courteous and professional; they explained what they were doing and showed us their findings. The failed pump was replaced and we were back in service in under 3 hours! They cleaned up and left no mess. I would definitely recommend Water Doctor to anyone who needs well service.
Leslie H.
Nov 2017
Well and Pump Service
Frank was very thorough and professional. We had an emergency problem and needed our well fixed ASAP due to selling our home! He came out within hours and kept me updated on when he would be at my house! He arrived at 8:30pm and was done within an hour! I’m so pleased with his service and would recommend him to anyone! Thanks again, Frank!
Elizabeth P.
Nov 2017
Well and Pump Service
It went really well
John B.
Nov 2017
Well and Pump Service, Water Pumps + 2 more
GREAT IM HAPPY I WILL CALL WATER DOCTOR AGAIN ALSO I WILL TELL EVERYONE I KNOW
Cindy F.
Nov 2017
Well and Pump Service
No problems,
Angel G.
Nov 2017
Well and Pump Service
Excellent. Water doctor was there the same day I called and solved the problem right away.
Scott B.
Nov 2017
Well and Pump Service, Water Pumps
every experience with frank is great. hes completely honest, very punctual and has come out at any time of day or night. ive worked with other plumbers before and will never call anyone else. highley recommened A++.
Alexander M.
Oct 2017
Well and Pump Service
Reasonable price, fast service
Jie X.
Jan 2017
Well and Pump Service
unknown
Melissa B.
Dec 2015
Well and Pump Service
unknown
Hugh A.
Jul 2015
Well and Pump Service
We were very satisfied with the service and with the people who did the install. They were prompt and efficient.
Doug V.
Apr 2015
Well and Pump Service
unknown
Amber C.
Jan 2014
Well and Pump Service
This company didn't test the water to find out what kind of system we required. Our landlord asked no questions because she just didn't care. After the water softener was installed, we still had sediment in the water, along with a yellowish color. They had to be called multiple times to come back and adjust the system, or add parts to it. It was a complete disaster. I was pregnant during this time and it caused a great deal of stress and hardship for me. It wasn't until I contacted the better business bureau that they came and finally fixed the problem, and that was only when I agreed to take back my negative review. I wouldn't recommend this company to anyone. Additionally, the installed a new well pump at the house we rented before that, and that pump had to be replaced because it went bad within 2 months.
Donna M.
Apr 2011
Well and Pump Service
Nothing like waking up on a Sunday morning and having no water. SO I CALLED WATER DOCTOR THEY WERE WONDERFUL. They were out here in a hour and pump was replaced in a few hours. On a Sunday this was priceless you can not beat this kind of service. Not many company's are available 24/7. I was very thankful for them. Will call them for any issues.
Licensing
Bonded
Insured
Licensed*
Trade License Number
4362
Trade License Locale
NC
Trade License Authority
North Carolina Department of Environmental Quality
Trade License Expiration
10/17/2025
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Water Doctor is currently rated 4.8 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Water Doctor accepts the following forms of payment: American Express, Check, Discover, MasterCard
Yes, Water Doctor offers free project estimates.
Yes, Water Doctor offers eco-friendly accreditations.
No, Water Doctor does not offer a senior discount.
Yes, Water Doctor offers emergency services.
Yes, Water Doctor offers warranties.
Water Doctor offers the following services: Well Drilling,Irrigation Wells, Well Pumps and Services, Septic Pumps, Water Treatment, Free Water Test and Well Pump Inspections, Warranteed Work and Coverage.