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"Was able to fit me in quickly which really helped my project."

"We were long-time customers of Knight having been Royal Maintenance Program subscribers for several years with our 14 year old, high efficiency furnace. From time to time they have said we needed repairs, some expensive. We paid the bills thinking the costs were legitimate. At the most recent visit (October 2020) one of their technicians came for a regular maintenance visit and said he had discovered a carbon monoxide leak and had to shut our H/Vac system down for safety reasons. He advised that our furnace was so old (14 years) that tracking down the leak would be very expensive and subsequent repairs would cost nearly as much as a new system. He recommended (several times) that their sales office contact us for a bid on a replacement furnace. I was suspicious and called another respected company in Springfield. After a lengthy inspection they said there was a small, intermittent carbon monoxide detection that seemed to be coming from an exhaust pipe with a comprised seal but they couldn't be certain that the heat exchanger wasn't leaking as well. Since that would require removing and replacing the exchanger they checked with the manufacturer and found that it had a lifetime warranty. This meant we could get a brand new exchanger for the price of the labor to install it. Final result was that it ended up costing us a few hundred dollars instead of many thousands that we would have spent on a new system if we had followed the tech's advice. This experience has made me question every service Knight ever performed for us and in the future we will be doing business elsewhere."

"Chris was prompt in contacting me, in supplying an estimate and with scheduling my project. He was very professional and obviously experienced at his craft. He arrived when he said he would and worked steadily. I am very pleased with the outcome. This job would have taken me a week and he completed it in less than a day! Excellent to work with."

"Great work. The sales pitch was professional and no pressure. Good information on existing windows and new windows. Work was done on time and in a professional manner."

"We used Cox Roofing to replace our roof, gutters and gutter guards. We were very impressed with their customer service and their work! Very professional from start to finish! Justin Bunch was amazing to work with! Very timely with his responses, respectful and informative. Archie and his crew were awesome too! Answered all my questions, showed up on time and did a very professional job. They were great to clean up everything and even used large magnets throughout the yard and drive to make sure nothing was left behind. We couldn’t be happier with our new roof. We highly recommended Cox Roofing!"

"4 stars because this is a good company I have done business in 25 years I've lived here. It's full basement 46yr old home, and I know every inch of the plumbing. I have sealed downstairs past issues from backflow and clogged drains. I know I have root problems if left untreated. I had a blockage that prevented flow to the outside drain, it was in the area between inside turn out and outside. I told the tech every detail of this, but he acted like I was more a hindrance to his process. He was not able to break into the blockage from outside and said it was the interior. He then walked around inside up and down in and out for 1/2 hrs before pulling a stool and snaking all the way down to the turn out without finding a plug. I just let him go at and finally said stop. I asked him to try from frt again, he was not reaching thru inside. He packed up and said my foundation sunk. I was charged $180 an hour 2.25 hours but he was here 1.6 hours. I pulled a large root ball out on my own"