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"We were very excited to hire them, however they lied to us since day ONE. We were told they would be 3 men working instead we ended up with HALF a man. We were getting charge constantly for things that we already paid for and when we questioned Wendy she would get upset and try to offer us way for them to keep our money. They were very unprofessional, leaving spits bottle all over my house. DO NOT let the pictures you see online fool you, Casey is an amateur he would sit and watch how to do things on YouTube. Letâ s not forget they are very indolent we were told they work 9-3 they NEVER work a full day, they donâ t respect timeline they were hired to work 4 months in our house they worked MAYBE 5 full weeks out of the 4 months. We love our kitchen but thatâ s because 99% of the work were done by other people(our cabinets and granite) If you are able to record every conversation you have with them please do, because THEY ARE LIARS they would tell you one thing and do the complete opposite. The quality of work they do DOES NOT worth the amount of money they will charge you. If you are looking for sloppy work, work that is falling apart while theyâ re still on site, unfinished work look no further"

"We were long-time customers of Knight having been Royal Maintenance Program subscribers for several years with our 14 year old, high efficiency furnace. From time to time they have said we needed repairs, some expensive. We paid the bills thinking the costs were legitimate. At the most recent visit (October 2020) one of their technicians came for a regular maintenance visit and said he had discovered a carbon monoxide leak and had to shut our H/Vac system down for safety reasons. He advised that our furnace was so old (14 years) that tracking down the leak would be very expensive and subsequent repairs would cost nearly as much as a new system. He recommended (several times) that their sales office contact us for a bid on a replacement furnace. I was suspicious and called another respected company in Springfield. After a lengthy inspection they said there was a small, intermittent carbon monoxide detection that seemed to be coming from an exhaust pipe with a comprised seal but they couldn't be certain that the heat exchanger wasn't leaking as well. Since that would require removing and replacing the exchanger they checked with the manufacturer and found that it had a lifetime warranty. This meant we could get a brand new exchanger for the price of the labor to install it. Final result was that it ended up costing us a few hundred dollars instead of many thousands that we would have spent on a new system if we had followed the tech's advice. This experience has made me question every service Knight ever performed for us and in the future we will be doing business elsewhere."

"Chris was prompt in contacting me, in supplying an estimate and with scheduling my project. He was very professional and obviously experienced at his craft. He arrived when he said he would and worked steadily. I am very pleased with the outcome. This job would have taken me a week and he completed it in less than a day! Excellent to work with."

"We used Cox Roofing to replace our roof, gutters and gutter guards. We were very impressed with their customer service and their work! Very professional from start to finish! Justin Bunch was amazing to work with! Very timely with his responses, respectful and informative. Archie and his crew were awesome too! Answered all my questions, showed up on time and did a very professional job. They were great to clean up everything and even used large magnets throughout the yard and drive to make sure nothing was left behind. We couldn’t be happier with our new roof. We highly recommended Cox Roofing!"

"beyond expectations"

"I own a 100-year-old craftsman and had a room requiring a flooring transition on my original wood floors, a closet door frame install, recessed lighting, and a fan installation. T & S went above and beyond. They looked for vintage flooring to match and customized the old-fashioned trim to match perfectly - no easy task b/c this trim and flooring type is no longer made. They smoothed and prepped the wall (plaster/lathe/wallpaper - difficult to work with) for me in areas not related to the lighting installation, knowing I’d be painting soon. Fast, friendly, and professional service. They were prepared with all supplies. They cleaned and organized the work space thoroughly before leaving every day they were there (2-3 days). They were responsive and straightforward throughout the project, gave helpful advice when I asked, and sought out ways to save me money. The transformation was major and i’m very happy with the results."