"Thomas replaced a saddle valve and checked the operation of the humidifier. Thomas was so thorough that I can hardly wait for him to come back and service the rest of our plumbing at our new home. The water softener especially."

"Great work - we couldn't be happier with our decision to purchase Kinetico water softener system from Aquarius."

"Both the salesman and the tech were fantastic. From explaining the benefits and the cost, to installing and actually making the plumbing system better, they did a fantastic job. The technician had some health issues he needed to see a doctor about, but he and the salesman returned later the same day and finished up the job perfectly. I can’t recommend them more. Oh, and our water is so much better now!"

"I called for a service  on March 6, 2015 and the set up the appointment for between 1 and 4 pm, on March 9, 2015.
The called me again on March 9 at 10 am and reset the appointment for 11am and 12pm on March 9, 2015 as their repairman had a opening.  I agreed to the change and waited until 11:30 am and called them and said I had not heard from the repairman.  They assured me that he was on his way..  At about 12:30 the called me and said he could not make it because he had to take someone to rehab appointment, but said they would get someone there between 1pm and4 pm.
At 3:50 pm a guy in a delivery truck came to look at the softener..  He looked at the softener and after 5 - 10 minutes found that the new water I had installed 2 month ago, was sitting on top of the discharge water tubing preventing the softener from operating
Since he did not have a service truck he could not fix the softener.  He offered to send another service truck out the next day, but  I would have to pay another service charge.  I declined and said I would go to the hdwe store and buy and install a new tubing for the softener..
I was told over the phone that the service charge was going to be. $78.00.  What I wasn't told was that there is a$2.00 a minute charge for the time the "serviceman" was at my home for a total o $20.00.  I also was not informed that there would be a FUEL SURCHARGE of $4.96.  After reading this I decided I can not afford to call these people ever again.
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"I called midmorning and by noon they had been here done the work and left.Just out of nowhere the plug in for both my water heater and softener stopped working.When I called they said by 1p to 3p they would have someone here but by 11a they called and said someone was on his way.It took him awhile to trace down our wiring system but by noon it was working and he was done.Service was fast and efficient.Dave had a great personality and was efficient.Will use them again for sure.
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"Matthews plumbing did a fantastic job repairing our water heater. Matt quickly returned our request for a service call. He went above and beyond by gathering any possible parts before coming to diagnosis the issue to ensure it was fixed on the same call. I would highly recommend Matthews plumbing to anyone who is having any issues."

"Joe came out the same day and replaced my water softner. Good value and great service. A good guy to know."

"Don was wonderful to work with. He did a great job getting my Main shutoff replaced. But when we turned the water back on no water was coming thru. That's when we discover a section of galvanized pipe. So Don also unexpectedly replace a section of my waterline for me which solved the problem but did add more to the price. But it was well worth it. I got my bad water shut off fixed and with that section of pipe replaced I now have 3x better water presser in my home. Highly Recommend DJ's for your plumbing needs and will use them in the future if I ever need to."

"Job was done right and the plumber was professional and easy to work with"

"Our water heater had been leaking. I contacted Dean’s Home Services on Thursday AM 3/5/2026. Their representative Mike Washburn arrived that afternoon. He discussed our options, and we chose a Bradford White water heater. Mike arranged for an install the next day and disconnected the old water heater. At 8:00 AM the next day installers Cody Washburn and Sebastian arrived. The new water heater was installed in an hour and a half. The old heater removed and cleanup completed. We had hot water in less than 24 hours after our original call. Mike, Cory and Sebastian were very helpful and professional. We could not be happier!"