Water Filtration and Softening, Heating and Air Conditioning
This pro has maintained an average of 4.5+ stars throughout their time with Angi.
About us
Aquarius Home Services is the top home service provider in Minnesota and Wisconsin. Offering expert service in HVAC, Water Softeners, Plumbing and Electrical . Our work is backed by a 100% performance guarantee.
Business highlights
37 years of trusted experience
LGBTQ+ Friendly
Family Owned & Operated
Emergency Services Offered
Services we offer
We offer full range of home and commercial water treatment including: water softeners, water filtration and purification. Additionally, we provide full service plumbing, heating and cooling services, including: water heaters, furnace and air conditioning repair and replace. We service all makes and models.
Nicholas was able to pinpoint possible causes of the issue right away and was able to fix the issue.
Description of Work: Recently installed furnace was making noise. The work was to find the cause of the noise and fix it.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
Carrie N.
08/2024
5.0
water softeners
+ -1 more
Excellent. Justin was knowledgeable. Ran through the system and explained everything to my satisfaction. Pleasant. Professional.
Description of Work: Too much salt was getting into water. Cleaned two small filters. Minor issue but cleaned to make sure enough pressure was getting through.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$203
Chuma N.
07/2024
1.0
water softeners
+ -1 more
Not satisfied at all. Over the years with this system, I have agreed to every upgrade whenever the system goes wrong. What I find incomprehensible is that aquarius knows that some parts in their drinking water filtration system can leak and can destroy cabinets and have built something else to fix the problem. They have access to all the customers with the old dysfunctional parts and could easily inform them to get those parts changed out. Instead they wait until it leaks out and causes damage and then use that opportunity to offer you replacement parts at a new price. Now imagine if car recalls happened the same way. If you ask, you are told that your system is no longer under warranty which has nothing to do with notifying customers about defective internal parts.
Description of Work: Internal part was leaking due to a design defect and was offered part replacement upgrade at new prices. Refused further service.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
$98
Brad M.
07/2024
5.0
heating & air conditioning/hvac
+ -1 more
Service tech Michael arrived on time and fixed our problem quickly. He was professional and thorough. Called Wednesday at 4 pm and the issue was resolved by 9:30 am the next morning...what more can you ask for?
Description of Work: Got the AC working again...replaced the capacitor and performed a diagnosis of the entire system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
James B.
06/2024
5.0
plumbing
+ -1 more
They were everything I wanted and more. Extremely efficient, polite friendly. Let me know all options I had and the cost.
Description of Work: Replaced all plumbing in basement to accommodate a new septic system.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$13,000
Aleta S.
06/2024
5.0
plumbing
+ -1 more
Had a plumbing emergency and Josiah came same day we called. He was very helpful. He explained things well and efficiently got it all done. Everything is working well now.
Description of Work: Fixed broken pipe and valve for washing machine hook-up, fixed two bathtub/shower valves, fixed leaky sink, installed new water heater. Installed new washing machine (that wasn’t able to be hooked up by delivery guys because of broken pipe/valve when we disconnected our old washer)
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$5,000
Carol O.
06/2024
5.0
heating & air conditioning/hvac
+ -1 more
Riley was the technician who serviced my air conditioner yesterday. Riley always kept me informed on the progress of the work he was doing and before leaving THOROUGHLY explained the condition of my air conditioner and what I can do to extend its life. Fortunately my air conditioner, even though it’s 11 years old, is in great condition and I plan on doing things to prolong its life. Overall I would give Riley a rating of 10. He is an exceptional technician, knows his job, explains things well, and personable. The cost today was $17 for a replacement filter.
Description of Work: Annual A/C maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$17
Rose Mary M.
03/2024
5.0
water softeners
+ -1 more
We had an issue with our water conditioning system for Aquarius. They attempted to remedy the problem and determined they needed to replace the system. With the system being over 5 years old, I was uncertain what it would cost me, however, the only thing better than the equipment they provide is their customer service. No cost to replace with a better system. Now that is service!
Description of Work: Semi annual maintenance with issues of water not properly softening.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Aquarius Home Services
Thank you for sharing your experience with us. We're delighted to hear that despite the issue with your water conditioning system, our team was able to provide exceptional customer service by promptly replacing the system at no cost to you. We strive to ensure our customers are satisfied with both the quality of our equipment and our service. We appreciate your feedback and look forward to continuing to serve you in the future.
Chuma N.
01/2024
5.0
water softeners
+ -1 more
I called them to fix my drinking water. The first time, it didn’t go so well but they came back the next day with a more experienced tech and with no excuses or extra cost, fixed the problem
Description of Work: I called them to figure out why the quality of the water from the water filter was worse than it had ever been.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,300
Response from Aquarius Home Services
Thank you for your feedback! We apologize for any inconvenience during your initial service, but we're glad we could rectify the situation promptly and without any additional cost. At Aquarius, customer satisfaction is our priority, and we appreciate your understanding. If you have any further concerns or require assistance, please don't hesitate to contact us.
Jeff O.
01/2024
5.0
heating & air conditioning/hvac
+ -1 more
Alec did a great job servicing our furnace by removing and cleaning the blower wheel. He was very clear in explaining the process and answered all our questions.
Description of Work: Service for the furnace including cleaning the blower wheel.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Response from Aquarius Home Services
Thank you for sharing your experience! We're delighted to hear that Alec provided excellent service by servicing your furnace and explaining the process thoroughly. At Aquarius, customer satisfaction is our priority, and we're glad Alec could meet your expectations. If you ever need further assistance, feel free to reach out.
Ian W.
12/2023
5.0
water heater repair
+ -1 more
Diagnosed and fixed a complex problem with our boiler and water heater on an emergency call basis. Nicholas was professional, friendly and tireless in solving our issue. He is a great ambassador and asset to his company. Highly recommended.
Description of Work: Diagnosed and solved a problem with our boiler and water heater system that was preventing water from heating.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Aquarius Home Services
Thank you for your positive feedback! We're glad to have successfully diagnosed and fixed the complex issue with your boiler and water heater on an emergency basis. Nicholas exemplifies professionalism, friendliness, and tireless dedication in resolving problems. We're proud to have him as a valuable asset to our company. Thank you for the recommendation, and we appreciate your trust in Aquarius. We look forward to serving you in the future!
Catherine P.
12/2023
5.0
water softeners
+ -1 more
Its been six months since Aquarius Home Services installed our water softening and reverse osmosis sytems. We love having soft water for washing and bathing and knowing that our drinking water is safe to drink. As part the followup purchase contract Aquarius provides, today our technician, Nick Knapper, tested all the equipment to ensure everything was running properly. He answered all my questions, changed filters, filled the salt tank, and left additional salt. I couldn't have asked for more prompt, courteous, and reliable service. Thank you, Nick and Aquarius Home Services!
Description of Work: Six month system checkup.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Aquarius Home Services
We're thrilled to hear about your positive experience with Aquarius Home Services! It's fantastic to know that, six months after the installation of your water softening and reverse osmosis systems, you're still enjoying the benefits of soft water and the assurance of safe drinking water. We're especially pleased that Nick provided prompt, courteous, and reliable service during the follow-up visit, addressing all your questions, changing filters, filling the salt tank, and leaving additional salt. Thank you for choosing Aquarius, and we look forward to continuing to meet your home service needs!
Eric R.
11/2023
5.0
water softeners
+ -1 more
Service Technician Tony did an excellent job. Very thorough to make sure everything was done.
Description of Work: Tony replaced softener and drinking filters.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Aquarius Home Services
We appreciate your feedback! Thank you for recognizing Tony's excellent work and his thorough approach to ensure everything was done to your satisfaction. At Aquarius, we take pride in delivering quality service, and we're delighted that you had a positive experience. If you ever need assistance again, feel free to reach out. Your satisfaction is important to us!
Eric R.
11/2023
5.0
plumbing
+ -1 more
Paul did excellent work on replacing our pressure tank. Also, redid plumbing pipes by water heater.
Description of Work: New pressure tank and redo some pipes.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,674
Response from Aquarius Home Services
We're delighted to receive your positive review! Thank you for acknowledging Paul's excellent work in replacing your pressure tank and redoing the plumbing pipes by the water heater. We strive to provide quality service, and we're thrilled that you had a positive experience with Aquarius. If you ever need assistance in the future, feel free to reach out. Your satisfaction is our priority!
Mark K.
11/2023
5.0
heating & air conditioning/hvac
+ -1 more
We are very satisfied with the minisplit system installation. The equipment works great. The installation team did a fantastic job explaining what they were going to do, getting it done and cleaning up before they left.
Description of Work: Installation of a garage mini-split system
Rating Category
Rating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$9,800
Response from Aquarius Home Services
Thank you for your wonderful review! We're thrilled to hear that you are very satisfied with the minisplit system installation. It's fantastic to know that our installation team did a great job explaining the process, completing the installation efficiently, and leaving your space clean. We appreciate your feedback and look forward to serving you in the future.
Jim W.
10/2023
5.0
water softeners
+ -1 more
It went great. Ryan did a fantastic job, keeping me informed about what he was doing, and providing a summary when completed. Highly recommended.
Description of Work: 6 month service.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Aquarius Home Services
We're delighted to hear that your experience with Ryan and our services went great! Keeping our customers informed and delivering fantastic service is our goal, and we're pleased to have met your expectations. Thank you for your recommendation, and we're here whenever you need our assistance in the future. Your satisfaction is our priority!
Darrell M.
10/2023
5.0
heating & air conditioning/hvac
+ -1 more
I was very impressed with Aquarius Home Services. They were on time, professional and well trained, and I felt their costs were very reasonable.
Description of Work: Furnace cleaning and tune-up for 5 furnaces at my church.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$600
Response from Aquarius Home Services
We're thrilled to hear that you had a great visit! Punctuality, professionalism, and fair pricing are values we prioritize, and we're delighted that you experienced these during your service with us. Your satisfaction is our utmost priority, and we look forward to serving you again in the future. Thank you for choosing Aquarius!
William D.
10/2023
5.0
water softeners
+ -1 more
Aquarius Home Services' personnel are always friendly, efficient, and good communicators. Ryan Kahl did a great job for us servicing our water conditioning system. He is a good communicator and very courteous, exploring how he could provide additional help or service for us.
Description of Work: Scheduled water conditioning maintenance.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Aquarius Home Services
We sincerely appreciate your positive feedback on Ryan Kahl's excellent service. We're committed to delivering top-notch customer experiences and are thrilled to have met your expectations. If you ever need assistance in the future, please don't hesitate to reach out - we're here to help! Thank you for choosing Aquarius.
Jon H.
09/2023
5.0
appliance repair
+ -1 more
Excellent. Solved the issue and educated me on how to avoid the issue in the future.
Description of Work: Got our water softener up and running. Excellent communication. Very professional , knowledgeable, and above all,…. very nice!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$154
Response from Aquarius Home Services
Thank you for your feedback! We're pleased that we could resolve your issue and provide you with valuable insights on how to avoid it in the future. If you ever require our assistance again, please feel free to reach out. Thank you for your trust in Aquarius!
Dawn B.
09/2023
5.0
water softeners
+ -1 more
Technician was polite and efficient. Told me exactly what was happening while checking our water system we have in the house.
Description of Work: Routine maintenance
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$519
Response from Aquarius Home Services
We greatly appreciate your review! It's wonderful to hear that our technician was not only polite but also efficient in servicing your water system. We believe in transparency, and we're pleased that the technician kept you informed about the process and what was happening with your water treatment system. If you ever need further assistance or have any questions, please don't hesitate to reach out. Thank you for choosing Aquarius!
Rhonda T.
08/2023
5.0
plumbing
+ -1 more
Alex arrived promptly in the morning and performed the annual maintenance on our RO unit. He explained each step in the process clearly and I was impressed with his professionalism; even helping me schedule a bathroom sink replacement with Aquarius. I HIGHLY recommend Aquarius for all of your plumbing needs.
Description of Work: Annual Reverse Osmosis tank maintenance
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Aquarius Home Services
[Member Name Removed], thank you so much for taking the time to leave us a review and for the recommendation! We appreciate you being a valued customer and look forward to providing you with many years of great service! If there is anything else you need, we are here for you!
Rhonda T.
08/2023
5.0
plumbing
+ -1 more
Eric and John did plumbing work at my home a month ago, and I was happy to see their familiar faces arrive to replace our broken bathroom sink. I had purchased a replacement sink that was ready for installation. The cracked sink was removed and the new sink installed. Eric quoted the job before the work was done so I had no surprise costs upon completion. Because I had previously purchased Aquarius’ annual plumbing repair plan, I was able to save on the service fee and saved an additional 15% on the job. Once again, I was impressed with Eric and John’s professionalism and attention to detail. The replacement is installed better than the original had been by my previous plumbing company.
Description of Work: Bathroom Sink replacement
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$550
Response from Aquarius Home Services
[Member Name Removed], thank you again for taking the time to leave us a review! We are happy to hear about your great experiences with Aquarius. We will let Eric and John know of your kinds words, they will be happy to hear that their hard work has paid off! We appreciate you choosing Aquarius for all your home services needs and look forward to working with you in the future!
Jon C.
03/2023
1.0
heating & air conditioning/hvac
+ -1 more
Short version: Pricing is deliberately misleading. Long version: Had a tech out to fix my furnace. Nice enough guy, and he got the furnace working again. However, he told me the part that needed to be replaced would cost $1300 if I were to buy it. I heard him on the phone with the supplier who told him it was $60. I looked it up online and found it for $60 to $120. I asked him about the price again after he got back with it, and he confirmed it would cost me $1300 to "buy it outright" - but he'd "save me about a grand" by replacing it under warranty - which the part was, and which would be the proper process anyway. I contacted their service department, and was finally sent an invoice. $98 for the service call and $450 for "REPLACE WARRANTY GAS VALVE." I asked her what was parts and what was labor. She said the $98 service call was labor, and the $450 was for the part, but she wasn't sure. I told her about the issue with the tech being deceptive, and she told me that she would "escalate" my issue. A couple days went by, and then I posted this review. The next day I got a call. Again, I asked for an explanation regarding the invoice. Per the terms of the warranty, I should not have to pay for parts, only labor. This person told me that both charges were labor. I then asked if the part hadn't been under warranty, if I would have been charged $1300 for it. She said that yes, that's the case. Over 2000% markup on parts??!!! That is shady!
Description of Work: Replace gas valve on forced air furnace
Rating Category
Rating out of 5
quality
4.0
value
2.0
professionalism
1.0
responsiveness
4.0
punctuality
4.0
$548
Sara P.
11/2022
5.0
heating & air conditioning/hvac
+ -1 more
Would 100% recommend this company to anyone that has HVAC needs. From start to finish everyone that I interacted with was helpful, knowledge, and kind! Spending a lot of money on a new furnace, air conditioner, and water heater is never fun, but Aquarius made it so easy. They listened to what I was looking for and make recommendations that would serve my needs (and not just the most expensive option). They were very accommodating with my schedule and were able to install everything while I was out of the State. Everyone made it easy for me to trust getting everything installed when I was not around.
Description of Work: Furnace, A/C, and Water Heater Installation
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$16,000
James K.
06/2022
2.0
heating & air conditioning/hvac, water softeners
+ 0 more
Kinetico went perfect. Checkup not good at all. Eric never followed up on our conversation with a quote. Interesting that we are not having issues and we had another service rep look at it and he said it is working fine. Kind of feels like I was getting worked over by Aquarius. I wonder 🤔 . I also wonder if I had issues with my furnace or if it was getting worked over on that check up. 😒. Kind of think it is how Aquarius works. What ever happened to the good old days when you could trust someone to show up and give you an honest opinion.
Description of Work: Maintenance of Heating and Air and bough a kinetico systems and had it installed
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Water Filtration and Softening,
Heating and Air Conditioning
FAQ
Aquarius Home Services is currently rated 4.7 overall out of 5.
Sunday: Closed
Monday: 8:00 AM - 6:00 PM
Tuesday: 8:00 AM - 6:00 PM
Wednesday: 8:00 AM - 6:00 PM
Thursday: 8:00 AM - 6:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 9:00 AM - 1:00 PM
Aquarius Home Services accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Aquarius Home Services offers free project estimates.
Yes, Aquarius Home Services offers eco-friendly accreditations.
No, Aquarius Home Services does not offer a senior discount.
Yes, Aquarius Home Services offers emergency services.
Yes, Aquarius Home Services offers warranties.
Aquarius Home Services offers the following services: We offer full range of home and commercial water treatment including: water softeners, water filtration and purification. Additionally, we provide full service plumbing, heating and cooling services, including: water heaters, furnace and air conditioning repair and replace. We service all makes and models.