Get matched with top small appliance repair technicians in Laingsburg, MI

"Hired Neli for a virtual repair of our Whirlpool washer. Tom was VERY knowledgeable, friendly and professional. We came up with a solid diagnosis of my issue and the replacement parts required. Tom advised me to consider the value of repairing, parts costs and time required, vs. a new purchase and the effort to repair was not going to be simple. We chatted about the pros/cons a lot. As the washer was 6+ years old and there were holiday sales I opted to purchase a new unit. This is the 3rd time I have worked with Neli. All instances have been very productive and positive. "

"Our relationship with All Star Mechanical began with Chris coming out to diagnose my AC problem. He tested the system and diagnosed it as low on refrigerant likely due to a leak. We asked to get a quote on replacing the AC and the entire HVAC system. The furnace was a 25 year old Trane. The air filter was 1in thick and struggled to blow through a non-MERV filter, and I wanted cleaner air for the health of my family, especially since wildfires aren't going away anytime soon. We also wanted a whole house humidifier to assist the Vornado units we run 24/7 in the winter. Larry presented us with a variety of options for upgrading my HVAC system, not trying to sell me a system too large and expensive for our needs or climate, then explaining how everything works and how it works together to make our home efficient, safe, clean, and comfortable. The installation team was fantastic. They were scheduled for a 2 day installation and over performed installing the entire system in one day. Matthew and the 2 Nicks were great! Within 2 hours of installing the General Aire MAC high efficiency air cleaner we noticed the air felt and smelled cleaner, in spite of the poor air advisory warning for that day. Finally, Chris buttoned the system up completely by running updated thermostat wiring and relocated my thermostat so the new system is compatible with my ADT Z-Wave ADC -T2000 monitored thermostat (my request)! Throughout the entire job, Larry stayed in touch, either by email, phone, or text to make sure everything met or exceeded our expectations. They are definitely All Stars!"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"I continue to be impressed with the service from Lane's Appliance Repair. The latest repair was on our KitchenAid dishwasher. Brian D was the repair tech. He is knowledgable, efficient, and professional. In this case, the factory had shipped a wrong part and so Brian had to return a few days later to complete the job. Brian always puts protective covers on his shoes and this time, due to the COVID-19 virus, he also put on a clean pair of gloves before beginning the repair. I find the labor charges to be reasonable. Bottom line, I recommend them very highly."

"We had rob come out to fix our refrigerator, he found a burned out motor, ordered it on the spot , he got the part. Came back out and fixed it . Works like brand new very pleased with his ability and attitude . Have already told other people to call him very professional"

"Fixed the problem"

"This is the first online review I've ever written -- my experience with this company was that bad. Three aspects that deserve attention: 1) I placed an order and tried to cancel six minutes later. Turns out they don't accept cancellations. 2) I couldn't find a phone number, so I had to work the return/refund by email. The exchange was painful -- so unhelpful I felt like I was interacting with a bad chatbot. 3) I ended up eating shipping costs (expected) and got hit for a 50% restocking fee (unexpected) because I refused the package instead of paying to ship it back. Didn't matter that it went to the correct address, was clearly labeled, and had prior return authorization. So I ended up with a $21 refund on a $60 order, and a lesson learned about where not to buy appliance parts."

"The person performing the service had to make several trips because one of the "new" parts turned out to be faulty. I found both Complete Protection and their local repair contractor to be both very responsive and totally professional at every stage of the repair process."