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Lane's Appliance Repair

Founded 1980 • With Angi since January 2010

4.9

(92) Verified Reviews

Description

For more than 30 years, residents and businesses in the Mid-Michigan area have put their trust in Lane’s Repair for their appliance repair and maintenance needs. We offer fast response and in-home or on-site service at a competitive rate. All of our work is backed up by the full manufacturer’s warranty on all parts and labor. Award winning....

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Dick's Appliance Service

5.0

(134) Verified Reviews

Dick's Appliance Service

We Work in a 20 Mile Radius from Lansing's Eastside. We do not service foreign brands such as Samsung, Bosch, etc. We Work on Most Makes & Models, Specializing in Kenmore, Maytag, Whirlpool, GE & Frigidaire. Let Us Know You Found Us Online for an Additional Discount. For Your Convenience We Can Service Your Needs After 5 PM M-F & Saturdays by Appointment. Operational Hours: Monday Through Friday - 9:00 AM-5:00 PM

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Verified Reviews

A few reviews for this pro…

5.0

03/18/2020

I continue to be impressed with the service from Lane's Appliance Repair. The latest repair was on our KitchenAid dishwasher. Brian D was the repair tech. He is knowledgable, efficient, and professional. In this case, the factory had shipped a wrong part and so Brian had to return a few days later to complete the job. Brian always puts protective covers on his shoes and this time, due to the COVID...

DESCRIPTION OF WORK
KitchenAid dishwasher repair

CATEGORY appliance repair

5.0

01/24/2020

Brian D was our service technician. He quickly found our problem and proceeded to thaw the frozen water line which feeds the ice maker. He answered my questions as he made repairs. It was quick job of diagnosing the problem and making the repair. Yes, I would call them again if/when I have another need for their services.

DESCRIPTION OF WORK
Repaired Ice Maker on Refrigerator

CATEGORY appliance repair,small appliance repair

5.0

08/26/2019

Bosch's warranty department gave me a list of several appliance repair companies. I made the right choice by calling Lane's Appliance Repair! The operator that took my call was courteous and professional and efficiently took the necessary information to schedule the repair. The technician, Andy V., was friendly and professional. He kept his work space well organized and clean. He proved to be expe...

DESCRIPTION OF WORK
Warranty repair on my Bosch dishwasher

CATEGORY appliance repair

5.0

02/13/2019

My service call was set up promptly at a time that worked for everyone. I received a call regarding a cancellation window, so I was able to get the work done even sooner. I was given a window of time, and Brian (service technician) called 30 minutes out. He arrived within the window and diagnosed the problem. He needed to order new hoses for the repair, and we were able to schedule a follow up app...

DESCRIPTION OF WORK
GE frontload washer was pausing during the wash cycle E22

CATEGORY appliance repair

2.0

10/17/2018

Repairman Chris did not use TFE paste when installing gas line to cooktop. I asked why not? He claimed it was not necessary and he never used it. After he left, I discovered the smell of gas in the cabinet. I turned the gas off and reinstalled the line with the paste. While reinstalling the line I discovered that he had not secured the cooktop to the cabinet. He taped the bracket to shims that wer...

DESCRIPTION OF WORK
Install gas cooktop

CATEGORY appliance repair

SERVICE PROVIDER RESPONSE

I am sorry that you had a bad experience with our company. I hope that by me reaching out to you yesterday and refunding back the full amount that you paid has shown that I do stand behind our work and address any issues that arise. I have addressed these issues with the technician and taken appropriate actions. As the owner of the company I do not tolerate this kind of poor workmanship and I do n...

Services Offered

Repair & Service - Refrigerators, Washers, Dryers, Stoves, Ovens, Dishwashers, Microwaves, Garbage Disposals, Icemakers, Wine Coolers, & Freezers

Services Not Offered

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General Information
Free Estimates
No
Payment Options
Check, Visa, MasterCard, American Express, Discover
Senior Discount
No
Emergency Service
No
Warranties
Yes