Get matched with top water heater pros in Gregory, MI

"We were very pleased with the work they did replacing our water heater. We also took advantage of the free inspection and will definitely be using them in the future for all our plumbing needs. We highly recommend them."

"We were recommended White-Lavender plumbing by a friend who used them for a home project. It was a basic job in that we needed a water heater replacement. They were very easy to work with. Melanie was our point of contact with scheduling the appointment and any questions we had. On the day of appointment, they arrived on schedule and proceeded to change out our old water heater. They were very professional, efficient, respectful of our home, and cleaned up after themselves (which I have had issues with regarding other contractor projects). The replacement took about 2 hours from start to finish and we have had hot water without issue since. I would recommend White-Lavender Plumbing to anyone who is looking for a professional, locally based company in the Ann Arbor area to help on repair or replacement plumbing projects."

Benjamin Franklin Plumbing of Ann Arbor is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business. \n

T I T A N P L U M B I N G G R O U P\n\nWe are dedicated to providing our clients with the very best in service, installation, and repair to meet your plumbing needs. We specialize in water heater and filtration systems and a variety of residential services. We take pride in the attention to detail put into each of the projects we are involved with. We are known for our quality work and the integrity of our business. We look forward to building long-term relationships with our clients, and guarantee your satisfaction.

"The technician was courteous and professional in the replacement of our water heater."

"During early Dec 2013, during one of the coldest winters in Michigan in 30 years, my furnace was having trouble keeping the house warm so I called Grand Ledge based Aire Serv to do a furnace check-up based on a coupon. They came out quickly and found a crack in the heat exchanger on my 20 year old furnace and shut it off, saying it was unsafe to run. Apparently it was about twice the BTU capacity than needed for the house and the constant shutting on and off had taken its toll. I was not the original owner so I am not sure why they over-sized the furnace.
I asked for quotes on a new furnace on the spot and they tried to sell me a $17,000 furnace and said no enough that the price came down to around $6,000. I really didn't like the very rehearsed sales pitch. It was so focused on how much better their warranty and service was compared to others that I knew it would be pricey. I really wish they had just laid out all their models and the features and prices and just let me pick my comfort level in features and prices rather than a sleazy sales pitch. I recommend you force them to skip the sales pitch and go straight to the facts.
I didn't have time to shop around and the house was very cold so I purchased one that night. They left some infrared heaters at no cost to help keep at least one room warm. I really appreciated that they offered to work a Saturday so we could have heat as soon as possible. They installed everything on time and as promised and were very nice. No complaints on the install experience at all.
I went with a two-stage Amana furnace at half the BTU of the previous furnace. It had no problems keeping the house warm during the rest of that very cold winter. I like the two-stage motor and have to set to always run on low when not heating or cooling. That keeps the air moving through the house for more even temperature and greater comfort - it really is noticeably better than on/off heating.
The exhaust venting couldn't go where they planned due to an unseen obstruction and so they had to vent it somewhere else that was a longer run and required extra work to get outside of the house. They did the extra work at no charge as promised.
Bottom line - they are an excellent company that did high quality work and kept all their promises and gave me an excellent product that fit my needs well and did it all on a tight timeline.
My only complaint is that since I was without heat, I feel I had to pay full price.But that is not their fault - that was mine for letting the furnace go bad and creating the emergency where I couldn't comparison shop.
When they sent me the post-installation survey, I sent a full response equivalent to what I have written here. They never responded back to me.
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"We called them on Monday morning and they worked us in to get it done the same day.  They installed the hot water heater in a timely manner, and did a great job.  Very professional and helpful!  Would definitely use again."

"we called due to water leak and the repairman came inspected."

"What a great experience. I received my first call from Patriot plumbing 5 minutes after my request to Service magic. The communication between us by phone and email was flawless and my new heater was installed at the requested day. I was impressed with the workmanship, punctuality and courtesy of James and Gary. I would definitely recommend Patriot plumbing and use them again for further work."

"Yes, I would recommend Benjamin Franklin plumbing to any of my friends and neighbors. Joe was clean and efficient and my new water heater was installed in one day. S. Myers"