Get matched with top water heater pros in Genoa, MI

"I purchased a complete heating & cooling system: furnace, air conditioner, and water heater. The job was completed successfully, and the technicians were friendly, knowledgeable, courteous, and efficient. My only issue was that there was uneven heating between downstairs and upstairs. There was a significant temperature discrepancy. It was much colder downstairs than upstairs. The follow-up service was excellent, but the issue still remained. I'm hoping the air conditioning during the summer months functions better."

"Hats off to the installers Cliff and Justin for the superb job done installing the high efficiency furnace in my home."

"It went great. I visited my granddaughter on Sunday and it was so hot in her house and she is 9 months pregnant. She was so miserable in the heat. I came home and during the night a bad storm woke me so I thought I would check Angie’s List for a serviceman to repair he AC. It was 1:30 AM or so and I sent a message through Angie’s List thinking Grand Blanc Electrical would contact me in the morning. To my surprise I got a reply just a few minutes after I sent the message. Steve gave me the rate for a service call and an assessment of the problem. I replied and asked that he contact me in the morning. Steve called and said he could be at her home in about 30 minutes. He asked if I wanted him to just go ahead and fix it if it was a problem under 200.00 and I said yes please. About an hour later I received a call from Steve telling that the work was completed. May granddaughter was elated. He installed a new capacitor and cleaned the unit. I can’t believe how luck I was to have found someone that was willing to go out so quickly and resolve the issue. It’s so rare to receive same day service these days. He said I could just mail a check but I was so happy with such excellent service I drove over to his business and paid him immediately. I will use this company from now on for any future needs and would highly recommend him."

"I called for appointment, owner arrived promptly. Very courteous, exceptional professionalism. Fixed the problem. Would recommend highly!"

"Beware of shipping issues with this company. Ordered an ice maker installation kit on 10/10/25. Shipping was due no later than 10/20 according to company and FedEx tracking. FedEx tracking showed the package at their facility for 8 days without moving beginning on 10/15. Called FedEx 3 times. Each time they said they cannot find package and I have to contact shipper. Shipper has to make a claim, they will not mark it as lost. Called Appliance Parts Pros twice. Each time they say FedEx has to mark package lost before they will do anything. They also state they have to wait 14 days from them before doing anything because of their contract with FedEx. I don't care about their contract, I want what was ordered and paid for. Just going in circles with them and FedEX. If they shipped after 14 days it would be 22 days from that point, 32 days from the date of order if they shipped it that day. There was a deadline for installing this part before tenants arrive. They did not care, would not m"

"Plumber was able to correct mistake made by previous plumber and I have not had a problem since."

"Phil was great, knowledgeable and performed the job expertly. I'd hire him again."

"This was disappointing. We’ve been a customer since living in the area for 30+ years. So naturally I called them when there was a problem with my mother’s AC, as she now lives nearby. The AC unit was buzzing but the fan was not running. Unfortunately I could not be there for the repair, but all went well and the AC was back up and running. Then I saw mom’s bill. The repair cost was $495 for a ”Voltage Enhancement System Rejuvenation”. Something I’d never heard of and, according to a little research, doesn’t seem to exist. So I took a look at the unit and saw they replaced the capacitor, a $75 part, and cleaned the fan vents. I could have understood maybe $300, but according to Todd, who I called today, it's a “flat rate charge…and we have overhead…but we didn’t charge for the diagnostic”. He insisted the charge was fair and wouldn’t consider adjusting it. Now he understands that they just lost two customers, one a previously happy, longtime customer."

"I had water under furnace. Technician blew out the drain pipe that was clogged. Also topped of the Freon for A/C. Not sure the technician's name but stated number 225 on the work order. Very polite, worked diligently and answered all my questions. I would use D&G again."

"Well, they sure didn’t answer me 10% discount and I’m 77. They came out the next day. I realize later I was conned because while I was in the cancer center they claimed to call me asking for payment. There’s nothing on my phone that shows they called me and it gets worse now they’re wanting the whole rest of the 19,000 and they still haven’t come out and completed the job or kept their promises Either. They’re just playing crooks or poorly run."