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"SafeStreets’ alarm system is fantastic. The motion sensors, door/window contacts, and cameras work flawlessly. The home automation features are a huge plus—I can control everything from my phone. Highly recommend SafeStreets to anyone looking for reliable security."

"My next door neighbor's house was robbed last week, and I realized that I needed to do something to give me further peace of mind. Purchased new home security with ADT and opted to get the premium options with flood detection and carbon dioxide monitoring. Keep up the nice job ADT!"

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"Delivery was delayed due to credit inquiry. After the concern was raised, shipment was rushed to us. Self installation didn't go as easy. Issue was resolved over the phone. The glass break sensor was a bit sensitive to loud noise such as cabinet door closing and door sensor repeatedly falls off and had to be reattached. Notification of alarm activation was fast and made to the right contact numbers. This prevented false alarm calls to the police."

"It's all very user friendly and reliable. Jeremy helped get us setup with our new system - he was great, very informative and candid. Larry came out and installed everything, and he was a pleasure. I totally recommend 1st Security USA to anyone in the Washington DC metro area."

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I have an infant at home and wanted to ensure that my home was protected while I was away.  I looked at various security providers and felt very comfortable with Alert Protective as a company

Overall the process was very simple - Alert?s sales rep Adam came to my home and listened to my security needs and recommended a system that keeps my family safe.  The sales rep was knowledgeable on the latest technology and provided a demo on arming and disarming the system via smartphone.    The installation crew showed up on time and was very helpful in instructing my wife and I on the functionality of the system.  I also went with Alert to monitor my home annually.  Again, it?s a painless process in signing a simple contract and providing payment. 

False alarms happen, even with us trying to be vigilant to keep them from happening (Naperville will fine you after a certain number).  Alert?s monitoring center was quick to call my cell phone as they had an alert that my alarm was triggered.  The monitoring women on the phone was friendly as I explained that I was the cause of the false alarm.  I also had an incident where I accidently triggered the silent panic button a few weeks after installation.  Alert notified the Naperville Police Department and they sent a unit to make sure we were okay.    It proved to me that their technology works quickly!

Lastly, I had Alert install some home audio equipment and had the same level of service and a great outcome.

Overall, a great customer service orientated company!

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"I have used them before an all together have spent over $3000.00 cash with them, but this time I was not pleased at the way in replacing the front door jamb and casing , the plaster on the side of the door was knock out, an I was left with lath showing in quite a large area. When I contacted them they said they couldn't be responsible for that! I told if I lived in a richer area I bet they would have? After about 2 wks. I received a pitiful insulting check for $25.00, of which I promptly took to their office with and quot;insulting and quot; wrote on it. I being a community activist, try to use Detroit based businesses. this time it didn't work!
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"I switched from another company to Security One, they use the same equipment. They had to come out and recode everything. I simply switched because of the financial benefit. I have only had them for a few months, and I haven't had any problems with them. They save me some money every month.  When my alarm went off, they did call me."

"CSI Secure Solutions were very prompt with their communication. The information given was what I requested. I found this investigative service very helpful and very professional. I would definitely use again in the future.
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"We like their service. We haven't had any problems. They are very good. This was the first time we've had an alarm/security system in our home. The supplier is ADT. I like that I can set my alarm every night before I go to bed."