"Dennis Hearth & Home are wonderful to work with. They are honest and ensured the fireplace area was kept clean and neat."

"Thoroughly enjoyed working with Bradley through the process of scoping the job, picking out the right materials, and job execution. Bradley and Kevin were there when promised and worked very hard with perfection. Pictures attached show the before (Brick) and after (Tumbled Blue Stone)"

"Did a great job. Cost was less than half of a competitor's bid, although more than I initially wanted to pay."

"They did a wonderful job. Cleaned up afterwards really well.
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"Service was excellent. Technician was knowledgeable and educated me on fire safety and how to properly use my chimney."

"Very quick crew. They did a good job install sod."

Chimney Rescue Squad is committed to excellence in every aspect of our business. We uphold a standard of integrity bound by fairness, honesty, and personal responsibility. Our distinction is the quality of service we bring to our customers. Accurate knowledge of our trade combined with ability is what makes us true professionals. Above all, we are watchful of our customers' interests, and make their concerns the basis of our business.

"Zach took an odd job for me to move 7 yards of river rocks for my landscaping. After working his day job he came to our house, brought a friend and literally worked until he could no longer lift the wheelbarrow. He came back the next day to finish and he made sure every stone was in place. He was super polite and did an excellent job. I would absolutely recommend him to anyone."

"Overall we were very pleased with the work done, and the changes made will hopefully be lasting positive change. Quote Process - The initial visit was by far the most thorough we had, with a lot of effort made by Jackie (the owner) to visualize and then communicate the vision. It took a while for the quote process to get underway, and some of that probably had to do with the pandemic timing and how busy all landscapers were after resumption of activities in Michigan. Once it started, there was good engagement and a lot of good planning communication. Timing - While the quote process took a while as described, once the quote was issued, the lead time was very competitive, and the time to do the work was quick given the amount of work done. Communication - Overall, communication was very thorough and effective before, during, and after the job. Since we had time and cost overruns during the job, Jackie was good at summarizing the cost status every night or morning to let us know where things stood. Communication during the job could have been a little more frequent, but as the customer, I struggled with trying to manage the job while working from home, avoiding too much contact due to the coronavirus pandemic, and letting them do their jobs without micromanaging them. A few things might have been miscommunicated or misunderstood both ways, but the vast majority of the communication was good. Quality - The quality of work done was overall very good. Jackie made our property look much better with her vision, and the installations were done well. There was a fair amount of damage to the grass on our property to the grading and moisture level (it had rained the day before they were there), and while they did seed and smooth (which has since grown in well), there were some areas that they didn't see that could have used it and are still a bit damaged. Price - Hourly costs and plant costs seemed very reasonable and competitive. The overall cost of our job had significant overruns, but mainly because there were several unforeseen issues that had to be dealt with and likely could not have been known during the quote phase (all under the ground stuff you wouldn't find until you dig). Efforts were made during installation to minimize cost because of this, and a cost cap was set to avoid a massive overrun to be fair to us as the customer, which I thought was unique and customer-focused. Post-Installation Help - I reached out a few times after the job was completed to ask advice and Jackie was very helpful and thorough in her replies. I think this is something that a lot of landscapers don't care to do, and I think it should be celebrated that someone takes time to build a more lasting relationship instead of an "on to the next job" philosophy. I would definitely hire them for future jobs, even more so with the knowledge that jobs after coronavirus is under control would be easier to more freely communicate during the job."

"The job was done but it is very sloppy. There?s slurry and mortar all over the chimney and we are not confident it?s properly repaired. We have hired a different contractor to re-do the one fixed by Shamrock as well as the 2nd chimney that also needs repair. The tech from Shamrock was a nice guy he but didn?t do the work; his assistant did the work and its a mess."