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Doctor Flue, inc.
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Carpentry Framing - Install,
About us
The chimney sweep specialists at Doctor Flue are CSIA certified, so they can provide an accurate system evaluation, certified chimney inspection, consultation, and service recommendation for your chimney or fireplace. Video Inspections can reveal dangerous problems inside your chimney not visible with just a flashlight. If you need chimney cleaning, chimney relining, waterproofing, or chimney repair, we even offer written warranties on products and services, as well as our LIFETIME WARRANTY Floating Chimney Crown. Need a chimney rebuilt? We have a lifetime mason to handle even the largest chimney project. Our services aren't limited to the chimney. We also provide wood stove installation, fireplace installation and repair, gas fireplace inserts, and more. Our chimney doctors serve large portions of Michigan and Ohio, incl. Ann Arbor, Jackson, Canton, Dearborn, Toledo, Dayton and Columbus. Additional email - [email protected] Additional phones - (734) 457-0747, (517) 423-2832,. Additional fax - (517) 423-6969. Award wining.
Business highlights
Emergency services offered
39 years of experience
Services we offer
Chimney inspections, chase covers, chimney caps, custom designs and surrounds, fireplace installation & rebuilding, floating concrete crowns, gas fireplace sales & installation, replacement dampers, sweeping, waterproofing & leak repairs, wood stove
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.9625 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 4% | ||
| 1% | ||
| 1% | ||
| 1% |
Showing 1-25 of 625 reviews
Dennis K.
Feb 2025
Completely rebuilt our 26-year-old wood burning mason fireplace to bring it up to code. In the firebox completely removed fire brick from back and both side walls. completely removed clay flue and replaced with insulated stainless steel. This included adding a lever operated lock top damper and stainless-steel exterior flue cap. Much time was spent adding chamber tech 2000 parge coating to the smoke chamber. Kevon and his two workers were excellent. All details on steps being taken were clearly explained. All carpeting was protected from the front door to the work area in the family room. All debris was removed from the job site. This was a big job that took two days to complete. Am following the recommended wait time and break in steps to be taken. It is comforting to know that we have a completely safe fireplace that is up to code. Looking forward on having Doctor Flue perform annual chimney sweeps during the off season. Dennis and Lori in Novi, Michigan
Response from Doctor Flue, inc.
"Thank you, [Member Name Removed] and [Member Name Removed] ! We're thrilled to hear that Kevon and the team provided excellent service and kept you informed throughout the process. Enjoy your newly rebuilt, up-to-code fireplace—we look forward to serving you for your annual chimney sweeps! 🔥🔧😊"
J M.
Dec 2024
We have relied on Dr. Flue for several years in the maintenance of our wood stove. Great personnel across the board, great communications along the way, and really thorough work, wrapped up with a written report and photos. Highly, highly recommend them.
Response from Doctor Flue, inc.
"Hello Angies List Member, Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Scott R.
Aug 2024
Excellent service; professional, helpful and friendly.
Response from Doctor Flue, inc.
"Hello Angi Member, Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our team. It's our goal to provide professional, helpful, and friendly service every time. If you need any further assistance, don't hesitate to reach out! Doctor Flue, inc. www.DoctorFlue.com 800-438-3583 (Office)"
Karen J.
May 2024
We have used Doctor Flue for over 30 years. He installed our fireplace in 1990 and has returned every year to clean it. We burn wood every day in the winter in our Grizzly fireplace. Always on time, always courteous, always a job well done. Friendly employees. Wouldn't use anyone else.
Response from Doctor Flue, inc.
"Thank you so much for your wonderful review and for being a loyal customer for over 30 years! We are thrilled to hear that you have consistently had positive experiences with our service, from the installation of your fireplace in 1990 to our annual cleanings. It’s especially gratifying to know that our punctuality, courteousness, and the quality of our work have made a lasting impression. Our team prides itself on delivering friendly and professional service, and your kind words reaffirm our commitment to excellence. We look forward to continuing to serve you and keep your Grizzly fireplace burning brightly for many more winters to come. Thank you again for your trust and loyalty! Doctor Flue, inc. www.DoctorFlue.com 800-438-3583 (Office)"
Deborah C.
May 2024
This company is the best for cleaning wood stoves. Mine gets used 24/7 during fall, winter and early spring, so it gets dirty. They clean it up, fix things that I have broken, and get me ready for the next season. Doc, the owner, was very creative in helping me fix the door last year and saved me from an expense I could not handle. They have my loyalty, and I have been using them for years now.
Response from Doctor Flue, inc.
"Hello Angi Member, Thank you so much for your heartfelt review! We are delighted to hear that you’ve had such positive experiences with our wood stove cleaning and repair services. It’s great to know that our efforts help keep your stove running smoothly through the seasons. Doc and the entire team are always here to find creative solutions and provide the best service possible. Your loyalty and continued support mean the world to us. We look forward to serving you for many more years to come! Thank you again for your kind words. Thank you, Doctor Flue, inc. www.DoctorFlue.com 800-438-3583 (Office)"
Mark M.
May 2024
Doctor Flue installed a direct vent gas fireplace several years ago. The installation was very smooth. This week they provided service that was well-done and also provided several photos with detailed explanations on what was performed. They have a well-run sales, installation and service departments. I am happy to endorse them!!
Response from Doctor Flue, inc.
"Hello Angi Member, Thank you so much for your kind words and for taking the time to share your experience! We are thrilled to hear that you were satisfied with the recent service provided. Our team takes great pride in ensuring that every aspect of our work, from sales to installation and service, meets the highest standards. It's wonderful to know that our detailed explanations and photos were helpful to you. Your endorsement means a lot to us, and we look forward to continuing to serve you in the future. Thank you again for choosing Doctor Flue!"
Arun C.
Apr 2024
Great job well executed. These are very high quality professionals capable of diagnosing root causes of your problem, digging out the construction code and educating you on the right thing to do. You can hire cheaper handyman/chimney guys and get a recurring problem or you can hire these licensed professionals and take care of things the right way. Wish I had never used anyone else!
Response from Doctor Flue, inc.
"Hello Angi Member, We are so pleased to hear of your satisfaction with our work. We strive to make sure that we are not just putting a bandaid on the problem, but fixing it at its core so it does not arise again. It has been our pleasure working with you through this, and thank you for your patience when the weather was being uncooperative. We look forward to completing service this summer/spring as well as being there for you for many years to come. It has been our pleasure working with you! Doctor Flue, inc. www.DoctorFlue.com 800-438-3583 (Office)"
Jim R.
Apr 2023
Arrived on time; worked efficiently; pleasant; cleaned-up thoroughly; other than a clean wood stove and chimney, no evidence of their being here; reasonable price. We don't consider alternatives for this work.
Response from Doctor Flue, inc.
"Dear valued customer, Thank you so much for taking the time to leave us such a fantastic review! We are delighted to hear that you were satisfied with the services provided by our team. We pride ourselves on providing top-notch service and leaving our customers completely satisfied. It's great to know that our team arrived on time, worked efficiently, and was pleasant to deal with. We understand that having a clean wood stove and chimney is crucial for the safety and efficiency of your home, and we are glad to have met your expectations. We appreciate your loyalty to our business and for not considering any alternatives for this work. We strive to offer competitive pricing without compromising on quality. We are thrilled that you found our price reasonable. Once again, thank you for your business and for taking the time to share your positive experience with us. If you require any further services, please do not hesitate to contact us. Best regards, Doctor Flue, inc. www.DoctorFlue.com 800-438-3583 (Office)"
Deborah C.
Oct 2022
I conduct an annual cleaning with Dr. Flue because the outcome is excellent. I operate my stove 24/7 during the winter months, so it takes a beating. Upon inspection, I had some issues with the glass and door on my wood stove. They are ordering the necessary parts, and will come back to completely repair my stove. Excellent service
Response from Doctor Flue, inc.
"Thank you for the kind review, [Member Name Removed], and we’re looking forward to seeing you again next year. As you know, annual maintenance is a must to keep an eye on all facets of your installation as professionals can do. I’m glad we found the small issues, and you can keep burning safely and warmly! Thank you for your continued trust. We will see you next year"
Jennifer W.
Sep 2022
Great service!!!! Will recommend and will definitely use their services again.
Response from Doctor Flue, inc.
"Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Barbara H.
Aug 2022
The team is professional, know what they're doing. They get to work, and when done email photos and an analysis of your property. The guys are focused and immaculate workers.
Response from Doctor Flue, inc.
"Hello Angies List Member, Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Keith Z.
Feb 2022
My go-to for all woodburning stove and fireplace issues. Excellent in all respects. Will schedule additional cleanings, inspections and repairs after burning season.
Response from Doctor Flue, inc.
"Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Danielle F.
Jan 2022
The Doctor Flue team came out to my place right on time (actually, early!) and called ahead with their ETA. They were respectful of my home, great to work with, and did a fantastic job checking my chimney and gas fireplace to make sure it was safe and in working order. They "reset" the hearth, added the necessary materials, climbed a 30 foot ladder in 20 degree weather to check my chimney and provided a very detailed after-action report along with photos to give to my HOA for repairs. Cannot recommend them enough, all around a very positive experience.
Response from Doctor Flue, inc.
"Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Margaret S.
Jan 2022
Excellent! Kevon is superb and they allayed all my concerns. Great people.
Response from Doctor Flue, inc.
"Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Jane T.
Apr 2021
They are my “go to” in this department. Professional. Polite. Reliable.
Response from Doctor Flue, inc.
"Hello Angies List Member, Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Sundu B.
Jan 2021
Turned out to be a remote pairing issue! The guys did a fabulous job explaining the issue, documenting the work done and tidying up after work was done. Very professional and efficient.
Response from Doctor Flue, inc.
"Hello Angies List Member, Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to completing the work when you are ready to do so. Sincerely, Doctor Flue Inc."
J S.
Dec 2020
I recently sought help from Dr. Flue to repair a gap that had formed where mortar around my chimney had apparently eroded over time. From first contact with their office, to the final visit and completion of the work, my experience with Dr. Flue’s staff was exceptional… They took time to understand the issue and provide me a simple cost estimate; scheduled a time to come out and shot me a reminder a couple days ahead of the visit; then showed up on time and prepared. Once onsite, they confirmed the work we had discussed would address the issue I originally reported. Then pointed out some significant chimney flashing issues I was unable to see from the ground. These were a result of a recent, shoddy roof re-shingle job done by another contractor. I was impressed how they stayed objective and did not bad-mouth the roofers - just pointed out the issues and likely consequences I could expect if they were to go unaddressed. In short, Dr. Flue’s team earned my trust and respect. Alan, Kevon, and Josh, thank you for your time, work, and communication throughout. I will feel very good about recommending Dr. Flue to friends and family. Sincerely, J.Sagan
Response from Doctor Flue, inc.
"Hello Angies List Member, Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
John D.
Oct 2020
They can on time and did a great job. Would hire again. Very professional
Response from Doctor Flue, inc.
"Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Jade W.
Sep 2020
The logs were placed in such a way that they fell onto the floor while the fire was on. When I called the receptionist claimed that they would have to charge me another service call fee because "they had no way of knowing if the logs had been tampered with" which translates into we don't trust you and it may be your fault. After what ended in a heated conversation and very rude receptionist. We found another company to use and they have be great. I would not recommend this company because they obviously do not stand behind their work.
Response from Doctor Flue, inc.
"Dear Angie’s List Member, We understand the concerns brought up about our service. It is not our intention for any client, new or existing to feel they are being treated unfairly. With our business we stand behind the work we do, however in some instances sudden occurrences may be experienced beyond our control, thus a service charge is standard. In the event we see an issue due to our work, we definitely take responsibility in correcting the issue. We enjoy the personal relations that grow with our clients, and hope to be able to continue to grow for years to come. Thank you, Doctor Flue, inc."
Mary O.
Sep 2020
Arrived on time, completed the brick sealing on the chimney and window sills timely. Very professional. Definitely will hire for other jobs in the future.
Response from Doctor Flue, inc.
"Hello Angies List Member, Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Peter S.
Aug 2020
Very well, great communication, excellent work, very clean, professional!
Response from Doctor Flue, inc.
"Hello Angies List Member, Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future, Sincerely, Doctor Flue Inc."
Jim R.
Jun 2020
After many seasons, Dr. Flue and his crew remain dependable, thorough, and affordable. Their work is excellent and their demeanor is affable yet professional. They leave by sending photos of all parts of the system.
Response from Doctor Flue, inc.
"Hello Angies List Member, Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Mary O.
Jun 2020
Doc and co-workers arrived precisely on time, respectful of COVID-19 guidelines and respectful of property. The area around the fireplace in the great room was protected with drop cloths as was the area from the door to the fireplace. Chimney was inspected by Doc prior to cleaning and photos were taken both before and after cleaning. Additionally, on the exterior, the chimney at the top of the stack was inspected and photos of that area were also provided. Job was completed in a timely manner and the area was returned to the condition it was prior to the arrival of Dr. Flue.
Response from Doctor Flue, inc.
"Hello Angies List Member, Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to servicing you in the future for years to come. Sincerely, Doctor Flue Inc."
Jade W.
May 2020
Initially Kevon, who told me he was the owner, set up our 2 gas fireplaces and the 1 wood burning. He was easy to work with and responsive & professional. Fast forward 3 1/2 years or so. I called for service on the gas fireplaces to have the logs cleaned and everything inspected and replaced. Within 1 1/2 to 2 months of the service, there was a loud crash & we run into the great room to find the logs have fallen out of the fireplace onto the hearth and the wood floor. The crash was the logs banging into the metal gates that protect & screen the fireplace. I called for service & let the person answering the phone know what happened & told him that it could have been a disaster since my 4 & 1 year-old grandsons were in the house and playing. He then tells me that they are going to charge me another $180 service call because "it has been a few months and we can't determine if the logs have been moved." I told him we NEVER touch the logs.....that is why I hired them. He insists that they can't be sure....in other words, I'm not telling the truth. No offer to discount the call, just inferring we are lying and give me another $180. When the guy who deals with the phones and scheduling called back, I told him it didn't appreciate basically being called a liar & that we would be severing our business relationship with them. Especially since I found another company who came out for less, found big issues with the placement of the base logs and they specialize in gas. The conversation with this person went downhill from there and since he refused to just have Kevon (which he snottily, like a high school bratty girl, told me I was mispronuncing) just call me. I finally had to hang up on him. Although the installers were fine, the guy on the phone sealed the deal for me. I can never trust a company that has such a unprofessional person working as their first contact for the company.
Response from Doctor Flue, inc.
"Dear Angie’s List Member, We understand the concerns brought up about our service. It is not our intention for any client, new or existing to feel they are being treated unfairly. With our business we stand behind the work we do, however in some instances sudden occurrences may be experienced beyond our control, thus a service charge is standard. In the event we see an issue due to our work, we definitely take responsibility in correcting the issue. We enjoy the personal relations that grow with our clients, and hope to be able to continue to grow for years to come. Thank you, Doctor Flue, inc."
Jim H.
Mar 2020
Dr Flue's team are prompt and professional. They showed up when they said they would. The work was thorough and they explained the results in a way I could understand using photos. We decided to delay doing the work necessary but will definitely use Dr Flue when we decided to do it.
Response from Doctor Flue, inc.
"Hello Angies List Member, Thank you for the wonderful review. We here at Doctor Flue are glad to hear of your satisfaction as well as the great review. It is always great to hear from the clients how their service was. We look forward to completing the work when you are ready to do so. Sincerely, Doctor Flue Inc."
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FAQ
Doctor Flue, inc. is currently rated 4.9 overall out of 5.
Doctor Flue, inc. accepts the following forms of payment: CreditCard
No, Doctor Flue, inc. does not offer free project estimates.
No, Doctor Flue, inc. does not offer eco-friendly accreditations.
No, Doctor Flue, inc. does not offer a senior discount.
Yes, Doctor Flue, inc. offers emergency services.
No, Doctor Flue, inc. does not offer warranties.