"The company did an assessment that we did not need as much insulation as we thought. The gave us a better approach which was cheaper and more efficient."

"Home Genius Exterior just completed phenomenal work at my property!! Windows and insulation done. â … Top notch service from the consultation, to the schedule work, the start of the tear down, the installing and the final clean up. Highly recommend this company for your home service. Thank you for the hard work and service!"

"He is very professional. Helped me out with the foam insulation, great job across the board and I'm very happy with his service."

"Very professional and did a very a good job on installing my dry wall. Always on time and price is reasonable."

"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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"Person who visited was very polite and noted that what I purchased was likely not something that would meet my expectations.  I wanted an energy audit, how my systems could be improved in home, lighting, heating, insulation and air conditioners.  What I got was a list of things they could work on and the price to do that work.  The work list in no way was considered an energy audit, rather it was a punch list of things I could do based on their visual inspection.  I did not have a comparison of work and benefit/savings calculation.  There was no checklist of inefficiencies and how that translated into energy losses. For example, multiple hi hat lights in house, they spoke about boxing and insulating a few, less than 10, when I have almost 90 in house.  Overall I was disappointed, the tech who came said the offering needed to be better presented prior to start of work."

"I purchased a deal and contacted the company by email. They never replied so I got my money back.
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"We had a horrendous situation with a basement floor installation that went wrong leaving our house full of fumes, and a week later we discovered our basement was contaminated by asbestos in the process.  When we called Bill and Contractors Unlimited, they were extremely responsive.  Although other companies gave us bids, Bill was able to work his schedule to fit us in weeks sooner than the others.  Although the cost was a bit more, that saved us money because we were displaced and could not even go into our house because of the fumes.  CU set up negative air machines to replace the air, they followed asbestos abatement laws, they cleaned every item that could be salvaged in our house.  They even saved more than we thought which really reduced our overall expense.  Bill and his team were extremely professional, friendly, helpful, and really went out of their way to ease our stress from this situation.  At the end of their process, Bill arranged for a air quality inspection which we happily passed - able to return home.  I would gladly recommend Contractors Unlimited for asbestos abatement.  I just wish we had called them before the floor guys  created such a disaster.  Thank you Bill!
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"No problems. Service personnel arrived on time and did a good job. Service personnel showed initiative by lengthening the service entrance cable to accommodate a  future fuse box upgrade.
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"I prefer not to talk about it.
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