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"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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"I contacted Express Dry Carpet Cleaning based on the reviews I read on Angie's list. I had gotten quotes from another vendor that came with promotion coupons. The owner Shouki honored the promotion coupons (which was not even his) and agreed to do duct cleaning for a 2 unit system and clean the carpet runner leading up to 2nd floor at a very reasonable price. On the day of work, his office called ahead of time to advise crew's arrival time. Tiran and Keith arrived on time and performed a very thorough job. They were friendly and explained things nicely. I ended up asking them to clean the dryer vent as well, since I was having new washer and dryer installed the next day. About a week later, I noticed that the new dryer was not drying laundry properly. Not knowing the cause, I sent a message to the owner on a Sunday and asked if it is possible that the dryer vent still have something blocking air. Shouki responded right away and informed me that he will send the crew back to my house on Monday. Again Tiran and Keith came on time and did a thorough check of the dryer vent. It was clean. We traced it to the outside exhaust vent that is above the garage on the side of the external wall. They apologized that they could not get up to the roof to clean it and said they will report back to office to proceed with a refund. And the owner later contacted me and did provide a full refund for the dryer vent cleaning. I am very surprised with this gesture and part of that is not their fault. However, through this experience, they kept their promise, showed up on time, treated customer with care and took responsibility for something not entirely their fault. I am very pleased to have found this company, and I have no reservation to recommend them to anyone who has carpet or duct cleaning needs."

"FDC Painting worked with us to ensure that they understood our needs (two in home visits to make sure they had it right). They scheduled us promptly after signing the contract. The team showed up on time and quickly worked through the project. They moved furniture and ensured the floors and furnishings were covered and well protected. Once walls were stripped and repaired, they used quality Benjamin Moore and Sherwin Williams paints. The house was kept clean and tidy. After the job was completed the owner of FDC followed up to make sure we were happy with his work and to ensure there was nothing else required from him or his team. Results of the job were very good. We would recommend FDC and use them again."

"Person who visited was very polite and noted that what I purchased was likely not something that would meet my expectations.  I wanted an energy audit, how my systems could be improved in home, lighting, heating, insulation and air conditioners.  What I got was a list of things they could work on and the price to do that work.  The work list in no way was considered an energy audit, rather it was a punch list of things I could do based on their visual inspection.  I did not have a comparison of work and benefit/savings calculation.  There was no checklist of inefficiencies and how that translated into energy losses. For example, multiple hi hat lights in house, they spoke about boxing and insulating a few, less than 10, when I have almost 90 in house.  Overall I was disappointed, the tech who came said the offering needed to be better presented prior to start of work."

"I found out about Competitive Painters from a neighbor who uses them for home improvement projects.  So I contacted them initially about some cabinet work and light electrical work.  Their price was excellent compared to other quotes we received and the finish product was exactly what my wife and I were looking for.  Robert was awesome to work with and was very accesible.  He provided guidance and insight without being pushy.  So when My wife and I purchased a new home and wanted to do some changes to it, of course we called Robert.  He was able to work with us to not be intrusive, his crews kept the work areas clean during the process and we loved the finish product.  I have several additional remodeling projects that I intend to use Competitive Painters again for in the near future."

"This is the second time I used Shalom Home Solutions for a painting job, after they did a good job on my rental. This job involves a four bedroom single family house with a finished basement, totaling 5166 sqft. The painting includes all interior surface and baseboards, with minor drywall repair and caulking. Amilcar and his crew did a very good job. They arrived early everyday around 7 a.m. and leave around 4 p.m. The cherry hardwood floors were covered with drop cloth and the railings were covered with plastic sheets. Some elaborate window treatment had to be taken down and put back. The house was cleaned up after the job was done. There was no damage in the process. It was completed on time. Amilcar was very communicative throughout the process, responding to my text message and email quickly. The only minor negative is when he brought in a few newer painters one day and their work was a bit rushed (not taping up the cherry shoe molding). Overall, I'm very happy with the quality of the work."

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Company personnel scheduled to do the work on a semi holiday and they arrived on time/when they said they woudl.  They were very attentive to doing a good job - they lined the floor with plastic; they vacuumed up excess insulation).  They even phoned up days after completing the project to inform us that we might be able to take advantage of a tax benefit.  We would definitely recommend this company."

"They started at the scheduled time and proceeded to completion in an efficient and professional manner. Answers and telephone numbers were left for me to call if/should I want to change the configuration of anything done to the walls. More cabinets, hooks, etc. I found them to be an excellent provider. I cannot give any more details as too much time has passed since the work was completed.
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"We had a horrendous situation with a basement floor installation that went wrong leaving our house full of fumes, and a week later we discovered our basement was contaminated by asbestos in the process.  When we called Bill and Contractors Unlimited, they were extremely responsive.  Although other companies gave us bids, Bill was able to work his schedule to fit us in weeks sooner than the others.  Although the cost was a bit more, that saved us money because we were displaced and could not even go into our house because of the fumes.  CU set up negative air machines to replace the air, they followed asbestos abatement laws, they cleaned every item that could be salvaged in our house.  They even saved more than we thought which really reduced our overall expense.  Bill and his team were extremely professional, friendly, helpful, and really went out of their way to ease our stress from this situation.  At the end of their process, Bill arranged for a air quality inspection which we happily passed - able to return home.  I would gladly recommend Contractors Unlimited for asbestos abatement.  I just wish we had called them before the floor guys  created such a disaster.  Thank you Bill!
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"Experienced basement flooding due to Frankenstorm. I emailed Waterproofing, Inc. the morning after the storm, and was called back
within the hour. I met with Steve Norfolk at the building an hour after that with my maintenance contractor to assess the problem. We determined the problem was a malfunctioning sump pump. Waterproofing, Inc. did not charge for the visit. Their responsiveness, and helpfulness on probably the busiest day of the year was extraordinary.
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