Get matched with top drywall insulation pros in Owings, MD

"Very prompt. Gave us a great price and did a wonderful job installing insulation in a tight area. Would definitely hire him again."

"We are extremely satisfied with the whole process of our house being insulated. First we had the walls done, and then a couple weeks later we had our attic insulated. The crew were so nice, friendly, and knowledgeable. We are very satisfied with everything. Thank you, everyone."

"They did a great job on my insulation"

"The company did an assessment that we did not need as much insulation as we thought. The gave us a better approach which was cheaper and more efficient."

"He is very professional. Helped me out with the foam insulation, great job across the board and I'm very happy with his service."

"They replaced our insulation while we were redoing the roof."

"We had Xanvria remove the old insulation in our attic, air seal the attic, and install new R-49 batts. They did a really good job, were professional, and explained what they were doing along the way. Everything came out clean and we?re very happy with the work. I would definitely recommend them."

"We needed insulation applied only to the underside of the house at this time. The guy who came out to give an estimate was great. The guy that came out to do the spray job (I expected a team and got just one guy) was super nice. The spray foam would appear to be difficult to manage during application as some spots only have a skim of insulation while others seem to have 7 inches of it. The office..... trying to get any information from that office.... was a hassle way beyond my wildest nightmares. Getting the estimate took days, getting scheduled took days. They have only one person working to do all of the scheduling and she "is out of the office" during a whole heck of a lot of "our office hours are from...". Figuring out what I needed to know to pay online took pulling teeth. It was the best price I got and it will make a world of difference to that house structure and its moisture issues.... but good grief!"

"Debbie, the AC&R salesperson, was very knowledgeable and confident. They were the 2nd quote I got for work and came in even lower than I expected (which gave me pause as a low bid is a red flag). But true to her word, they did the work professionally (mostly...see below) and promptly. While I had another company do the energy audit for the Pepco rebate, AC&R took over the work, did the blown fiberglass one day and the spray foam the next.



For the blown fiberglass in the attics above our additions, they added spray foam (from a can) around any gaps per the contract and foam board baffles at the soffits. The installer noted that all our soffits were blocked and the batting insulation was too wide for the rafter channels, so he leveled it out as best he could to ensure an even coating of blown insulation. At the end, he sealed up the gaps between the attic and our to-be-finished upstairs (cape cod style, so all one room).



For the spray foam insulation, the team came in the next day, and I had to be out of the house due to fumes. I did come back around noon as they expected to be done well before then. They didn't know I came in and I went to the back of the house to watch TV on my work break. The one annoyance was during their cleanup, one of the installers came down into our kitchen and then saw me. He said he was looking for a vacuum cleaner to clean the stairs. I told him don't worry about the carpet as it was getting pulled up, but this was the one piece of unprofessionalism I noted above. Contractors should NEVER use the homeowner's property; they should bring their own tools, including vacuums!



While the spray foam can get very messy, they kept the splatter mostly contained to inside the crawlspace, not the finished flooring. However, I was surprised that they didn't tape off the outlet covers or light switched. since the particles are so small, we're going to have to replace the switches/receptacles at our cost. Also, there was a storm door screen that wasn't covered and now needs cleaned. Basically, I think they should have taken more care in covering the very few items we left upstairs and the outlets/switches.



They didn't spray around the window frames (large gaps where window weights used to be) because the open cell foam would expand too much. If I wasn't there, I think they would have just left, but it was clear in our contract discussions they needed to insulate those spaces too. They used a few cans of "Good Stuff" equivalent, but didn't fill in the gaps entirely. It did the job well enough, but it's a ding against them as I expected more preparation.



Lastly, I thought that AC&R would walk me through all the scheduling and final "test out" (for the Pepco rebate), but I had to contact them and schedule with someone different each time. They were always prompt, but I expect the experts to know to do this for/with me rather than expect me to know the process. I go through it once in a lifetime while they do it weekly.



While the end of the review sounds more negative than positive, I would definitely recommend AC&R out to others as they're priced right, they have been in business for over a century, and like any contractor, you just need to follow up to be sure everything is done to your satisfaction.
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"The initial energy audit took ~4 hours and the technician, Andre was punctual, professional and sat down with me to explain the process at the beginning and end of the audit.
I then met with a manager the following week to review the results of the audit and the proposed services. I was also informed of the state energy rebate and the availability of a 0% interest rate loan to have the work performed. I qualified for a $2,000 rebate and a $5,000 loan. I elected to have all proposed services performed.
The loan process was automated, efficient and the scheduling process was efficient.
Mike and Devin arrived on time, were professional and considerate of my home as the spent 3 days insulating my garage ceiling, attic and crawl space. Baffles were installed in the rafters to ensure proper ventilation of the attic, whilst all areas contacting the inside of my home ("the envelope") were sealed and insulated to code(and then some), including foam and blown in insulation. In the garage ceiling (below the living room), the 10" space only had 6" of insulation. Holes were drilled in the drywall and insul ation was blown in. The holes were then patched and spackled (not sanded). All seams between the cinder block walls and drywall were sealed with foam and the exposed pipes were wrapped. 
A manager came out the following week to inspect the work performed. He noted several punchlist items and deferred the blower door test until these items were completed. This was scheduled promptly and completed achieving the targeted airflow reduction in the proposal. This report is being sent to the state to verify the rebate and my home may be selected for a state audit. 
Overall I am very pleased with the work performed. My home holds the heat much more effectively. I highly recommend the Mark Group.
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