Get matched with top water heater pros in Silver Spring, MD

"Everything went well I had a new hot water heater installed"

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Fred was responsive (same day), courteous and professional, got to work immediately and was quick and efficient.  He gave me thoughtful advice as well regarding getting maximum life out of my appliances-I solicited him on replacing my water heater vs the other way around.  Pricing was very reasonable.  Highly recommend.
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"Very please with the profesionlism and work done with replacement of my water heater. Thank you!"

"Services were prompt, clean and efficient. Tech was knowledgeable and personable. Water heater was affordable. Estimate (free) was done on site - not guessing over the phone."

"He was a little late, but it was Christmas eve and he kept in constant contact with me about his ETA. He installed a SMART electric water heater for me and the install went wonderfully. He was in and out in about 2-3 hours."

"Mr. Rema arrived on time Sunday morning to update my water heater. He installed an expansion tank, duct work and replacing the piping to the thermostat on the water heater. He did an excellent job and took his time. Mr. Rema also went to the local hardware store twice to pick up the material that was needed. The only reason I didn't give him an A was because he quoted me a price at the beginning and then went done on the price and then tried to go back up to the original quoted price. After talking with him he decided to keep the price at the lower amount that he quoted."

"They were up front with what is wrong. Provided explanation of the quote. Asked permission to get access to places. They explain the reasoning for the cost and the risks if ignored. Pricing was fair. Went above an beyond to solve the water heater issue we had. Even calling in an electrician to help with a fix. They were on-time to early on their scheduled appointments. Excellent customer service."

"Woke up this morning to my hvac leaking and contacted Markool. I have never used them before and was in a pinch. They fit me right in this morning and were out at my house within 2 hours. The tech stepped in the door and placed covers for his shoes so he did not track in any dirt which was impressive! The tech was very professional and super friendly. Problem was diagnosed and FIXED within an hour. The price was extremely reasonable to the point I was shocked in a good way (expecting a higher price). Anyways, I will most certainly be a returning customer. Thank you Markool Heating Cooling Plumbing."

"On time, in fact earlier than expected. Courteous technicians. Provided options for repair or replacement and was forthcoming about what he saw. Recommended a highly reviewed water heater. All around excellent."