Get matched with top water heater pros in Silver Spring, MD

"Everything went well I had a new hot water heater installed"

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Quick and professional. We have lived in the Washington, DC area for over 40 years and at last we have found a great plumber! Fred is highly skilled, explains everything before starting work, and quotes the price, so no surprises. He is very responsive and and comes quickly, even on a Saturday. A few months ago, we had a sudden leak in one of our toilets. It was afternoon when I called Fred, but he was able to fix it the same day. I highly recommend Fred and am happy to have found a great plumber."

"Very please with the profesionlism and work done with replacement of my water heater. Thank you!"

"Jamie our plumber arrived right on time & very efficiently performed three jobs for us. These included replacing a kitchen disposal, installing a vanity water faucet, flushing the water heater. He patiently explained each task and stayed until all were completed. We were so pleased we've entered into a service contract with Beacon Home Services."

"He was a little late, but it was Christmas eve and he kept in constant contact with me about his ETA. He installed a SMART electric water heater for me and the install went wonderfully. He was in and out in about 2-3 hours."

"Joseph Plumbing and Drain replaced our aging (21 year old) Rheem water heater with an AO Smith Proline 50 gal model. Kap, the owner of the firm, came out to give us an on-site estimate and a detailed explanation of the work to be performed. He showed up at 9:00 am two days later to do exactly what he had promised. Of the six different proposals that we reviewed, Joseph Plumbing and Drain came out on top. They were neither the lowest nor the highest bid, but in our view, the best bid. We found Kap’s price reasonable, his knowledge comprehensive and his work thoroughly professional. We felt we got a quality water heater and expert installation at a fair price."

"They were up front with what is wrong. Provided explanation of the quote. Asked permission to get access to places. They explain the reasoning for the cost and the risks if ignored. Pricing was fair. Went above an beyond to solve the water heater issue we had. Even calling in an electrician to help with a fix. They were on-time to early on their scheduled appointments. Excellent customer service."

"Woke up this morning to my hvac leaking and contacted Markool. I have never used them before and was in a pinch. They fit me right in this morning and were out at my house within 2 hours. The tech stepped in the door and placed covers for his shoes so he did not track in any dirt which was impressive! The tech was very professional and super friendly. Problem was diagnosed and FIXED within an hour. The price was extremely reasonable to the point I was shocked in a good way (expecting a higher price). Anyways, I will most certainly be a returning customer. Thank you Markool Heating Cooling Plumbing."

"On time, in fact earlier than expected. Courteous technicians. Provided options for repair or replacement and was forthcoming about what he saw. Recommended a highly reviewed water heater. All around excellent."