Best water heater pros near Adelphi, MD

"Everything went well I had a new hot water heater installed"

"Jimmy Gusky HVAC is truly as good as it gets. One of our AC units went down and through the warranty company found our way to Jimmy Gusky himself. Although out of their territory, Jimmy was willing to make the extra trip to diagnose the problem. He was very responsive to get our initial service call scheduled and determined the unit needed to be replaced, and we all know these units usually decide to break down only when pushed to the limit in the hottest summer months and we need AC the most. He did the legwork to get the warranty company to honor the recommendation and as you can see from the attached photo put in a much more substantial unit that is doing a fabulous job cooling the home. Add to that he actually had the unit and scheduled the install even before the warranty company approved the swap out. I that isn't one of the greatest examples of outstanding customer service and going above and beyond to exceed expectations, I don't know what is. Big thanks to Jimmy and team for their commitment to excellence!"

"Johnny was very professional in performance of the hot water heater installation and helpful in answering all of my questions. Highly recommend the company. Cheers"

"They were up front with what is wrong. Provided explanation of the quote. Asked permission to get access to places. They explain the reasoning for the cost and the risks if ignored. Pricing was fair. Went above an beyond to solve the water heater issue we had. Even calling in an electrician to help with a fix. They were on-time to early on their scheduled appointments. Excellent customer service."

"Mr. Rema arrived on time Sunday morning to update my water heater. He installed an expansion tank, duct work and replacing the piping to the thermostat on the water heater. He did an excellent job and took his time. Mr. Rema also went to the local hardware store twice to pick up the material that was needed. The only reason I didn't give him an A was because he quoted me a price at the beginning and then went done on the price and then tried to go back up to the original quoted price. After talking with him he decided to keep the price at the lower amount that he quoted."

"Mr. Brian Langford made all the arrangements with the installation of our gas hot water heater from Lowe's via McCarthy plumbing. He was extremely helpful,patient, professional and available to answer all questions. Due to his approach to his work, we will be working with both companies in the future. Only concern I have is the warranty between Lowe's and AO Smith Hot water heaters. Once the heater is installed, Lowe's severs ties. If there is a problem with the hot water heater, you cannot return it to Lowe's although it was purchased through them, this is clearly stated on the Hot water heater in bold writing."

"Joseph Plumbing and Drain replaced our aging (21 year old) Rheem water heater with an AO Smith Proline 50 gal model. Kap, the owner of the firm, came out to give us an on-site estimate and a detailed explanation of the work to be performed. He showed up at 9:00 am two days later to do exactly what he had promised. Of the six different proposals that we reviewed, Joseph Plumbing and Drain came out on top. They were neither the lowest nor the highest bid, but in our view, the best bid. We found Kap’s price reasonable, his knowledge comprehensive and his work thoroughly professional. We felt we got a quality water heater and expert installation at a fair price."

"Marin the tech was great he was friendly and took his time to explain what happen with my water heater and how I could prevent the problem from happening again. I would differently ask for him again to service my water heater. Thank you Marin!!!"

"This company came as soon as I called. I called a company out of the yellow pages that states we come or its free, the company never came or called again, STAR is number one ,my house was being damaged as water pour out the ceiling."

"The technician from Prime Plumbing did a superb job of replacing copper water lines on my yacht. He arrived promptly and was VERY professional! He took the time to analyze the issues, offered an in-depth explanation of the job scope and noted safety features like backflow preventers now available, since she is an older yacht. The technician had to work in a tight space as well. Very methodical, careful, and thorough. Our water system works like NEW again! I would highly recommend Prime Plumbing for any plumbing repairs at our home or yacht!"