Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon
HotWaterExpress.com, Inc. logo

HotWaterExpress.com, Inc.

Water Heater Installation and Replacement, Water Heater Repair or Service, Sump Pump Repair or Replace,

About us

Washington Home Doctors, Inc. T/A HotWaterExpress.com established in 1986 is a locally and family owned, fully licensed one stop shop for most of your home repair needs. We specialize in residential and commercial Full Water Heater Service! Other areas of expertise are General Plumbing, Heating & Air conditioning, and home improvements. Washington Home Doctors holds Home Improvement Contractor Licenses for Washington D.C. & Maryland State, a Master Plumbing License for W.S.S.C. & Maryland and Virginia jurisdictions, an HVAC License and we are a certified MBE (Minority Business Enterprise) company. We would love an opportunity to be your go to home repair services provider.

Business highlights

Emergency services offered
39 years of experience

Amenities

Emergency Services

Yes

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.6248 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
64%
4
9%
3
1%
2
2%
1
2%

Filter reviews by service

Showing 1-25 of 248 reviews
Cheryll L.
May 2025
5.0
They were very knowledgeable and courteous with pleasant personalities. They also were able to give me a quote over the phone. They did an excellent job at a great rate and were very prompt. I definitely would use them again!

Harold J.
Mar 2025
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Mr. Earl was very professional and a peoples person…will inform you with every step. I highly recommend this company for all your Hot Water Tank Replacements! Because they are fast and very reliable. Hot Water Express isnt just a name its a fact with this company! Many Thanks Mr. Earl (Hot Water Express Rules)

Michael B.
Jan 2025
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Excellent!!

Kimberly K.
Jan 2025
5.0
Water Heater Repair or Service
$249,800
Very quick to reply to emergency. Showed up next day. Added pan and alarm that previous installer said they couldnt. Very courteous and respectful. Was above and beyond expectations! The only small issue was that they were unable to show up near estimated time and didnt contact us, but after leaving a message, called back soon after and updated expected arrival time.

Charles K.
Dec 2024
1.0
Water Heater Installation and Replacement
Jacked up price after demo of existing water heater

Akhil O.
Oct 2023
5.0
Water Heater Repair or Service
Yes, I recommend this pro
Nothing but praise for the Hot Water Express team. The 17 year old water heater at my moms house sprang a leak on a Tuesday evening and we had a fun time cleaning and drying the basement. I placed a request for assistance (Angi/HomeAdvisor) on Wednesday morning. Al from Hot Water Express got back to me within minutes. He asked several probing questions about the situation and had a very reasonable quote to me shortly thereafter. On the very same day, he and his assistant Jeremy visited my mom's house and knocked out the new system install within a few hours. WSSC came out a few days later and inspected the install and verified what I already knew ... these guys do exceptional work. Many thanks to Al, Jeremy and Earl. I have the peace of mind that my mom is not going to have any hot water issues in the foreseeable future.

Leon S.
Sep 2023
5.0
Water Heater Repair or Service
Yes, I recommend this pro
Did a great job. Highly recommended

Charlene D.
Sep 2023
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Great customer service.

Robert C.
Jun 2023
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$199,500
The Tech Al provided an accurate quote, arrived on time and finished in a reasonable amount of time. He was thorough, cleaned everything up, instructed me on how to operate and manage the new hot water heater and provided some tips. He was polite and worked to get the job completed quickly.

Christopher G.
Jun 2023
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$450,000
Very professional customer focused group. Felt like family but actually did a great job.

Scott L.
Apr 2023
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
They were friendly and professional. They showed up on time, were respectful of my home, and did the work to my satisfaction. Would recommend in a heartbeat.

Terralyn D.
Feb 2023
5.0
Water Heater Repair or Service
Yes, I recommend this pro
They were great

Ann M.
Jan 2023
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
VERY Honest Company. They will try to help you even over the phone to try to help you save money. I will DEFINITELY call HotWaterExpress in the future.

LaTasha H.
Dec 2022
4.0
Water Heater Repair or Service
Yes, I recommend this pro
Good

Leighton P.
Oct 2022
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Professional, respectful and knowledgeable staff. Excellent installation and I highly recommend this company.

Karen P.
Oct 2022
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$209,700
I would recommend this company to everyone. The workers were great. Grateful and Al idid my install and everything turned out well. It's good to have a company that gives you true servi ce and quality equipment.

Brianna S.
Jun 2022
5.0
Water Heater Repair or Service
Yes, I recommend this pro
$120,000
Washington Home Doctor's rapidly responded to request, came on time, and provided great customer service! I highly recommend them.

Kathrin B.
Jun 2022
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$419,500
Very respectful of my property; answered all my questions. They cleaned up the work area. They explained clearly what was going to be done--and how. I would hire them again in a heartbeat.

Cheryl T.
Jun 2022
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
Very professional and know what they are doing. Work together.

Gail S.
May 2022
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$249,500
They responded promptly to my inquiry. They explained clearly what needed to be done and did exactly what they promised. They were professional and polite. The pricing was fair. Their process was easy, and their technology was user friendly! I was extremely happy with the experience overall. I definitely recommend them.

Mike W.
May 2022
4.0
Water Heater Repair or Service
Yes, I recommend this pro
$69,500
My experience is that they were good at what they did. My one complaint was the price. I do not know what is cost to find a electrical feed. But the price seem a little high to me.

Robert C.
May 2022
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
$230,000
Early bird gets the worm. I sent requests out after 2200 on Wednesday and by 0300 these guys were responding with an automated service. They called @ 0730 Thursday and said they could begin installing a new water heater by 0900. The other people began calling around 1200 as the job was being finished. Time is money.

Stephanie L.
Apr 2022
5.0
Sump Pump Repair or Replace
Yes, I recommend this pro
$70,000
Great customer service with absolutely no pressure

Lin C.
Apr 2022
5.0
Water Heater Installation and Replacement
Yes, I recommend this pro
It was great finding Washington Home Doctor Inc. Our water heater started to leak. We found them on Angi.com. The next day the company installed a new energy efficient water heater. The gentleman were on time and professional. One week later they were hired again to replace a copper pipe. Will definitely use them again for our plumbing needs.

Melvin B.
Mar 2022
4.0
Water Heater Repair or Service
Yes, I recommend this pro
A
...
Showing 1-25 of 248

Licensing

Licensed*

Trade License Number

25106

Trade License Locale

MD

Trade License Expiration

11/24/2025

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

HotWaterExpress.com, Inc. is currently rated 4.6 overall out of 5.
Monday: 8:00 AM - 6:00 PM Tuesday: 8:00 AM - 6:00 PM Wednesday: 8:00 AM - 6:00 PM Thursday: 8:00 AM - 6:00 PM Friday: 8:00 AM - 6:00 PM Saturday: 8:00 AM - 2:00 PM Sunday: Closed
HotWaterExpress.com, Inc. accepts the following forms of payment: CreditCard
Yes, HotWaterExpress.com, Inc. offers free project estimates.
No, HotWaterExpress.com, Inc. does not offer eco-friendly accreditations.
No, HotWaterExpress.com, Inc. does not offer a senior discount.
Yes, HotWaterExpress.com, Inc. offers emergency services.
Yes, HotWaterExpress.com, Inc. offers warranties.

Contact Information

3907 Lawrence Street, Brentwood, MD 20722

Service Hours

Sunday:Closed
Monday:8:00 AM - 6:00 PM
Tuesday:8:00 AM - 6:00 PM
Wednesday:8:00 AM - 6:00 PM
Thursday:8:00 AM - 6:00 PM
Friday:8:00 AM - 6:00 PM
Saturday:8:00 AM - 2:00 PM
Share project details to get started.