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"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"We got 5 estimates from companies regarding a leak in our office and adjoining storage unit. This was the only company that accurately pinpointed the problem , which was a leak coming from gaps surrounding our electrical conduit pipe. Other companies had quoted us 6400$ to dig up the front yard and redo everything from the outside. Others wanted to dig up the inside. I’m so glad Mike explained everything to me clearly- and it all came down to common sense. These guys found the exact spot where the leak was coming from, and knew how to fix it. He also suggested replacing our sump pump because it was the original, and mud was starting to back up. He suggested we do this as it would be tragic to fix one problem and have another occur (and subsequent flooding) that could have been prevented. There was a minor connectivity issue with the sump pump a couple weeks later but I called at 9 am, the man who took the call put it in as an emergency because of some water splashing out and the problem was fixed by 11 the same day. Great responsiveness and customer service. I feel confident in my decision to choose this company, and would recommend them to others."

"We deliberately waited to write this review to make sure that the waterproofing John and his team produced in our basement was reliable and effective, and it is crystal clear that they delivered. We had underpinning, waterproofing, wrapping, and structural modifications done to our basement by Brothers and we simply could not be more pleased with the result. We have experienced multiple torrential rains, heavy snows, anything nature could throw at the basement and the space has remained bone dry, and we are at the bottom of a hill, no less. Aside from the product itself, which I could not recommend more, Johns team was punctual, communicative, and fun to work with. They always let us ask questions and explained what was happening each day so we werent caught off guard. They kept the space clean throughout the project and washed everything off thoroughly after the final work was completed. They were honestly a fantastic group of guys to work with. John, himself, is commendable as a businessman and a contractor. We received quotes from what seemed like a rotating door of BS artists who told us they could do the work cheaply or execute less robust solutions for the problem, yet all told us to keep up to 20% extra in reserve for surprise costs (not welcome news when you are talking multiple tens of thousands of dollars). But, while John is an excellent salesman, he cut to the chase, spoke honestly and knowledgeably about the craft, and did everything in his power to keep the budget to the contracted price. He maintained communication throughout the project and would answer texts and calls any time, day or night. In summary, waterproofing is a dirty business. There are a lot of con artists out there, and our house had even been waterproofed by one of those con artists before we bought it. Brothers Waterproofing is the polar opposite. We would recommend them to anyone, and we have."

"Had sump pit expanded and deepened and new pump installed. Work done on time, neatly, and efficiently. Did not disrupt our routine. Area is clean and upgraded. It is something that does not show itself, but we know the importance of this thing. We have an old, old field stone basement and water is always an issue. The new pit is larger and should cut down on wear for the pump, a battery backup system that give peace of mind for the power outages that come usually in heavy and crazy storms, as Baltimore sometimes gets these."

"I had a great experience with Best Buy waterproofing. I contacted them for inspection due to water rising underneath my tile in the basement. They responded very quickly and had someone out for the inspection a day later. Ed completed my inspection and was very informative and communicative throughout the whole process. He didnâ t try to scare me into getting any services and was very patient with me. Any questions I had he was on it and available. When I made my final decision it was quick and a painless process. The crew cleaned up well and walked me through the work they had done. They installed a new drain and sump pump. Might I add they made my installation very esthetic by placing the line in the wall to hide the pipes when the dry wall is replaced. I will definitely recommend to friends and family!"

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."

"We had them install an indoor sump pump (including digging the pit and pipes) and some basement walkout drain installation. They did high-quality work and finished quickly. Their price was the best of 5 quotes I received and so the value was high. The only thing that was not perfect was that communication was slow, sometimes they did not respond to texts, but they were good when they responded, and they showed up on time. Overall, 9/10, highly recommend!"

"I called Affordable on a Sunday evening and Kelly the GM picked up. I was in tears telling her my basement was flooded with two inches of water, I live in Baltimore City and just brought my home 3 months prior. She immediately set up an emergency appointment the very next day with George. George made me feel very comfortable in moving forward with Affordable. Three other companies came out to my home and never offered to pull a permit. George was the only one who recommended a permit. Vince did a beautiful job and took the extra time to clean. I talked to Kelly about the dust and she agreed to send Holly and Angela out for a day to clean. This company has made my home a safer place to live, I would highly recommend this company to anyone in the area. They are the best!"

"Phil and his team did a great job and had great suggestions to how to accomplish what I was looking to do. They took all my downspouts below ground, combined them together including my sump pump and installed pop up emitters. Overall, it is a much better solution than the previous plastic flex pipes that discharged directly on my lawn. Also regraded a few poor drainage areas of the yard. I thought the pricing was reasonable and would hire them again."

"So far we've had two rain storms and no water. The guys who dug out the french drain were friendly and professional. Joel, the sales rep. was easy to talk to and pleasant to deal with. Although I think they may have been a bit, maybe 10 percent more in cost than several other companies we looked at, we felt they were worth it. 2 days to finish the job and no water in the basement to date. Money well spent!
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