Great, this was a repeat of a problem we had 2 years ago and the tech listened to me and didn’t try to sell me a new drain pump. He took the washer apart and found a large hair/lint ball blocking the drain from the inside

Abel was very professional and caring. He explained what’s was wrong and needed to be repaired. He knows his profession and has a kind spirit of his workmanship. I would recommend to my family and friends.

Quick and competent repair. Also professional and friendly.

We recently needed our Bosch Dishwasher to undergo some serious repair work. Bad hoses, some new parts for the pump and it all had to be done with it removed from its little cubby hole under the kitchen counter. Replacing the 4-year-old dishwasher was not a financial option. This, low decibel, (40) model, sells in the vicinity of too much. $1400 plus. It is extremely quiet, very efficient, and appreciated, considering our family TV viewing area is basically in the same room, the Family Room being open to the Kitchen Area. I contacted three appliance services. Only one responded. Russel’s Appliance Service. In this case the “right” one. We set up an appointment, he was right on time. The estimate for repair, parts replacement and labor was exceptionally reasonable and well within the scope of practical. That was after nearly three labor hours to remove the unit. With a tremendous amount of efficiency, cautious and careful manipulation, and a couple of bushels of patience he was able to get the dishwasher out. The cabinet installers did not correctly attach it to the cabinets, and it was installed by the previous owners before the hardwood flooring was installed in the kitchen. Meaning it sat on the subfloor. Which made it quite a task to remove. Parts had to be ordered and two trips later Mr. Russell, again delving into those patience bushels, was able to make the necessary repairs and re-installed the dishwasher into its cubby hole…correctly. If you need service or repair work, dishwasher in our case, we would not hesitate to contact it needed for stove or refrigerator, you need to call Russel Appliance Service.

He explained what the problem was and was very respectful to my home. He was very good at what he was doing. He informed me of what we needed and when he would have the part. I was completely satisfied with his work and have recommended him to family and friends.

THE REPAIRS WERE COMPLETED IN A TIMELY MANNER. MR RUSSELL ASSESSED THE PROBLEM AND REPAIRS WERE MADE MY APPLIANCES ARE RUNNING FINE. THANKYOU MR RUSSELL GREAT WORK. I WILL TRUST YOU WITH ANY FUTURE WORK.

Abel is a true professional. Very knowledgeable and friendly.

Everything was handled perfectly from connecting with me to being right on time for the appointment to doing a great professional job with the repair. Repair was done quickly and efficiently. Abel took the time to explain all the work he was doing. Very satisfied with the work he did. Would definitely hire him again. He is highly recommended.

He was excellent. He fixed the refrigerator very well and he did an service. He had fair price.

Abel is wonderful- he has given us great advice for new appliances and helped us maximize the life of our older ones. He is knowledgeable, professional, and trustworthy, and will continue to be our go-to guy for appliance repair!

Great service! Prompt and courteous and thorough! Russell Appliance Service is trustworthy and I would use them again!!