Get matched with top storm drain installation pros in Baldwin, MD

"My experience with this company was great. I was able to tell them my issues and they gave me several options. Ultimately we went for the full French Drain system. Everything was done on time and the estimates were very fair. Warranty on the work is great. I would call them again if needed."

"We were very happy with the response and service. Frank & Sam came same-day to diagnose our problem. They diagnosed & cleared a clog in the drain line and cleaned our sump basin to remove the odor. Once the clog was cleared, they also ran the drain camera throughout the lines under the house to check the integrity of the pipes. They were professional, personable, and efficient. They cleaned up thoroughly after they were finished. We'd definitely hire them again."

"Great, identified grout and debris from construction blocking drain. Cleared. Charged what was estimated. Quick and professional."

"We got 5 estimates from companies regarding a leak in our office and adjoining storage unit. This was the only company that accurately pinpointed the problem , which was a leak coming from gaps surrounding our electrical conduit pipe. Other companies had quoted us 6400$ to dig up the front yard and redo everything from the outside. Others wanted to dig up the inside. I’m so glad Mike explained everything to me clearly- and it all came down to common sense. These guys found the exact spot where the leak was coming from, and knew how to fix it. He also suggested replacing our sump pump because it was the original, and mud was starting to back up. He suggested we do this as it would be tragic to fix one problem and have another occur (and subsequent flooding) that could have been prevented. There was a minor connectivity issue with the sump pump a couple weeks later but I called at 9 am, the man who took the call put it in as an emergency because of some water splashing out and the problem was fixed by 11 the same day. Great responsiveness and customer service. I feel confident in my decision to choose this company, and would recommend them to others."

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"After interviewing a variety of companies to help us out with our water issue in our crawl space, we decided to schedule the work with Pete Westera's Basement System's USA in North East MD and we are so happy with our decision. From the first phone conversation with Tina Reaves (production manager) who scheduled our free estimate, to the estimate appointment with Tim Schlegel (inspector), to the day the work was completed by Jordan (lead technician) and Nate (assistant technician) the experience was a pleasant one. Tina was informative and easy to talk to. Tim was very down to earth, you felt like you could have him over for coffee. He explained everything in great detail and I didn't feel like I was talking to an obnoxious sales guy. He cared about our issues and fixing them the right way and the cost effective way. It was refreshing to have him break down all the parts/equipment to decided what was worth spending the money on and what we could stand to forego while still solving our problem. He created a blueprint on his laptop in our kitchen and explained every detail. He allowed us a few days to make our decision just as we told him that we need and he wasn't pushy with the follow up, but still kept in touch. His personality, attitude and sales tactics were a huge selling factor in the reason that we selected this company. We also loved the idea that the company and the owner were local to our area and that the own was a preacher. They also have an excellent warranty that covers the life of the structure making it comforting to know that the warranty can transfer through multiple owners without any "fine print" snags. They originally had the next available install date about 30 days from the day we received the estimate. Due to our busy life schedule, a honeymoon, and the upcoming cold weather we were in a time crunch and requested to have it done in 2 weeks. Tim and Tina made some calls and made it happen, again helping us out big time. The week before the install we were out of the country on our Honeymoon and I communicated with Tina asking that she reach out to my Mom in the event of any last minute changes, she made a note on the account and everything went smoothly. The install crew arrived on time and the lead Jordan was excellent at communicating with me from the time that they arrived to the house, to excellent detailed description of what they we actually doing as they performed the work, to the time they took a brief lunch break and the follow up the following day when he had to return to finish the drain outside. They were both very courteous, they worked very hard all day, they were easy to talk to and maintained a very clean work environment both inside and outside of my home as they completed this project. The company also offers a financing option of up to 6 months with 0% interest which was very appealing to help us pay off this project in a timely manner without racking up another high interest home project credit card. From start to finish we couldn't be happier. Now 5 days post install I am happy to report that our system is operating properly and it was well worth the money (a very competitive price I might add) to have the piece of mind to know that we received quality workmanship and to no longer have the fear of further expensive water damage or cringing every time that it rains. Thank you very much to Basement Systems USA and their entire team. I will be sure to pass your name along to anyone in the market for your expertise!"

"I really liked the plumber who represents your company."

"I had a great experience with Best Buy waterproofing. I contacted them for inspection due to water rising underneath my tile in the basement. They responded very quickly and had someone out for the inspection a day later. Ed completed my inspection and was very informative and communicative throughout the whole process. He didnâ t try to scare me into getting any services and was very patient with me. Any questions I had he was on it and available. When I made my final decision it was quick and a painless process. The crew cleaned up well and walked me through the work they had done. They installed a new drain and sump pump. Might I add they made my installation very esthetic by placing the line in the wall to hide the pipes when the dry wall is replaced. I will definitely recommend to friends and family!"

"Chris was my plumber and he was knowledgeable, courteous and responsive to my project. I would highly recommend this company for your plumbing and heating needs. They will be my go-to service provider for my future needs."

"Chris is very customer focused, professional and easy to work with . A storm brought down a 55' section of pine tree... Culpepper & Son crew was out next day to remove it and what they could not finish they were out the very next day. I feel fortunate to be in their service area."