"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"We deliberately waited to write this review to make sure that the waterproofing John and his team produced in our basement was reliable and effective, and it is crystal clear that they delivered. We had underpinning, waterproofing, wrapping, and structural modifications done to our basement by Brothers and we simply could not be more pleased with the result. We have experienced multiple torrential rains, heavy snows, anything nature could throw at the basement and the space has remained bone dry, and we are at the bottom of a hill, no less. Aside from the product itself, which I could not recommend more, Johns team was punctual, communicative, and fun to work with. They always let us ask questions and explained what was happening each day so we werent caught off guard. They kept the space clean throughout the project and washed everything off thoroughly after the final work was completed. They were honestly a fantastic group of guys to work with. John, himself, is commendable as a businessman and a contractor. We received quotes from what seemed like a rotating door of BS artists who told us they could do the work cheaply or execute less robust solutions for the problem, yet all told us to keep up to 20% extra in reserve for surprise costs (not welcome news when you are talking multiple tens of thousands of dollars). But, while John is an excellent salesman, he cut to the chase, spoke honestly and knowledgeably about the craft, and did everything in his power to keep the budget to the contracted price. He maintained communication throughout the project and would answer texts and calls any time, day or night. In summary, waterproofing is a dirty business. There are a lot of con artists out there, and our house had even been waterproofed by one of those con artists before we bought it. Brothers Waterproofing is the polar opposite. We would recommend them to anyone, and we have."

"Had basement windows installed. Great job, explained everything. The windows were the original ones. They covered the floors and the basement steps, cleaned up everything afterwards."

"I'm not fully moved into the home yet, but I will update when I am there permanently. The crew was very professional, worked diligently, cleaned up after every day of work (three day job--french drain expansion, two additional sump pumps installed, window drains into the sump pumps, pretty extensive job)."

"We got 5 estimates from companies regarding a leak in our office and adjoining storage unit. This was the only company that accurately pinpointed the problem , which was a leak coming from gaps surrounding our electrical conduit pipe. Other companies had quoted us 6400$ to dig up the front yard and redo everything from the outside. Others wanted to dig up the inside. I’m so glad Mike explained everything to me clearly- and it all came down to common sense. These guys found the exact spot where the leak was coming from, and knew how to fix it. He also suggested replacing our sump pump because it was the original, and mud was starting to back up. He suggested we do this as it would be tragic to fix one problem and have another occur (and subsequent flooding) that could have been prevented. There was a minor connectivity issue with the sump pump a couple weeks later but I called at 9 am, the man who took the call put it in as an emergency because of some water splashing out and the problem was fixed by 11 the same day. Great responsiveness and customer service. I feel confident in my decision to choose this company, and would recommend them to others."

"Because of the great service from Best Buy I feel compelled to update my review below. My situation was complicated. A spring runs continuously under our slab, there was water in several places within our finished basement, and there was a leak under a supporting I beam. Best Buy, unlike other companies, warrants the entire floor, not merely the area around their work. This warranty is invaluable as my experience demonstrated. Andrew, the owner, and his crew came out at least 5 times, sometimes on short notice, once on Sunday, to figure out how to solve all of the complicated issues. They had to build a perimeter drain, a lateral drain, and a speed drain and they had to epoxy around the supporting beam. On one occasion I called because there was a damp spot in one place, but Andrew pointed out several others that I'd missed. Of course, it wasn't in his interest to do so as it required more work. I highly recommend Best Buy!"

"Chris was my plumber and he was knowledgeable, courteous and responsive to my project. I would highly recommend this company for your plumbing and heating needs. They will be my go-to service provider for my future needs."

"$9,500 I was quoted for my concrete driveway and porch to be removed and a new concrete driveway and pad poured. I needed a culvert installed under the foot of my driveway for rain water drainage, it was agreed that a 4" pipe would work. When the crew came out to do the work, the demolition part went very smoothly but when it came to the drain I was told I needed an 8" pipe. The trench was dug for it including digging an 8" deep by 1 foot around hole in my nabors parking pad. Than I was told the grading was wrong. I told him water wasn't draining because the trench he dug for the 8" pipe he suggested was below the rest of the drain lines and the water will not flow untill it was leveled back out. He argued with me about it for about 3 hours wile the concrete was starting to be poured. After his own workers and I told him the 8" pipe would not work, we went back to the originally quoted 4" pipe and everything drained fine. After the concrete was completed the work looked great."

"I had underground water coming into my basement from an unknown source. The men dug a trench along the back wall and put in a French drain that went to a sump pump that they installed. They cleaned all of the work area and dried all of the water on the floor. My home was well protected from all work generated dirt and refuse. I am very impressed and I give them my highest recommendation. I would definitely hire this company again. The sales rep was knowledgeable and explained what needed to be done leaving no questions unanswered."

"Phil and his team did a great job and had great suggestions to how to accomplish what I was looking to do. They took all my downspouts below ground, combined them together including my sump pump and installed pop up emitters. Overall, it is a much better solution than the previous plastic flex pipes that discharged directly on my lawn. Also regraded a few poor drainage areas of the yard. I thought the pricing was reasonable and would hire them again."