Get matched with top storm drain installation pros in Edgewood, MD

"A superior company. They follow through on their commitments. They have long time employees with great experience. BWN waterproofed our leaky basement about 10 years ago. No problems for almost a decade. After a recent weekend downpour we had water along one of the basement western storm-facing walls. We called and opened a service ticket with Gary. They called back in a little over a day and scheduled a repair at our convenience. Joe, a long time employee, very courteous, professional, and respectful, arrived on the job. He had reviewed our prior project and knew the property well. And it was a window well drain that had clogged. Luckily, it was easily unclogged and the problem was completely solved. We have always been pleased with the work and response of this locally owned business."

"Service was great from sales, to installation, to post installation support. Very responsive, very professional. It's hard to find in this 'space'--there are a lot of shady people in basement water damage/repair, and this place exceeded expectations. We've had our repair in place for 4+ years, with only 1 small issue on a wall seam crack, and that was fixed within 24 hours of reporting the issue. Stand up place! Thank you for such great service and support."

"Had sump pit expanded and deepened and new pump installed. Work done on time, neatly, and efficiently. Did not disrupt our routine. Area is clean and upgraded. It is something that does not show itself, but we know the importance of this thing. We have an old, old field stone basement and water is always an issue. The new pit is larger and should cut down on wear for the pump, a battery backup system that give peace of mind for the power outages that come usually in heavy and crazy storms, as Baltimore sometimes gets these."

"We had water coming in to the basement from the ground of our new home. After we spent a ton of money remediation the resulting mold, we had to figure out how to prevent more groundwater from making it's way inside. We got an estimate from one company, but it became clear that they didn't know the real source of the water. We called a second company, which gave a rational explanation and plan to waterproof, but the price was too high. Then we called Best Buy, we met Jay and everything was just right. Jay was very friendly, he explained what the problem was and had a clear cut plan to resolve the issue. Just as important, he got us approved for a great deal and came in about $1500 cheaper than the other company. (He didn't even know about the other estimate, he was just eager to help a first time homeowner get out of a hole.) Also, when we had a follow up question about out sump pump, Jay didn't just drop us because he'd made the sale. I called after hours, not expecting to get a call back until the next day. Instead Jay called me within 30 minutes and took the time to answer my questions. We really appreciated it and it made me sure that we made the right choice. Since the repair, we've had a few storms and everything has held up. The next big test will be when we power wash the house, but with Best Buy's phenomenal warranty, I am not worried. Finally, the crew that did the work were great. They cleaned up when they were done and Hamilton (Hammy) made sure to run through things with us. He was also very sweet to my elderly mother."

"Chris was my plumber and he was knowledgeable, courteous and responsive to my project. I would highly recommend this company for your plumbing and heating needs. They will be my go-to service provider for my future needs."

"$9,500 I was quoted for my concrete driveway and porch to be removed and a new concrete driveway and pad poured. I needed a culvert installed under the foot of my driveway for rain water drainage, it was agreed that a 4" pipe would work. When the crew came out to do the work, the demolition part went very smoothly but when it came to the drain I was told I needed an 8" pipe. The trench was dug for it including digging an 8" deep by 1 foot around hole in my nabors parking pad. Than I was told the grading was wrong. I told him water wasn't draining because the trench he dug for the 8" pipe he suggested was below the rest of the drain lines and the water will not flow untill it was leveled back out. He argued with me about it for about 3 hours wile the concrete was starting to be poured. After his own workers and I told him the 8" pipe would not work, we went back to the originally quoted 4" pipe and everything drained fine. After the concrete was completed the work looked great."

"I made the mistake of providing my telephone number and after I hit "enter" I received two phone calls from two different providers. This was a little too aggressive for my taste. Dun Rite called first, so I let them come out and give me an estimate. They were willing to do the work that night, but it was too late in the evening for me considering neighbors. They came the next day. Sterling knew what he was doing, but he was strictly a "drain" guy... not a plumber. He also had a trainee with him. While Sterling was very patient with the trainee, I felt that the trainee slowed him down. Ideally, I would have liked to have had someone who was a licensed plumber... not just knowledgeable in clearing drains. However, Sterling was good at what he did and was able to clear my clogged drain. He had to come back the next day, as they lost my check. Additionally, they had to return a third time, as we were left with no hot water. Sterling was professional, polite, and friendly. I would probably call again. Although, if you're not sure what the problem is... it might be better to contact a plumber."

"We have been working with Affordable for a couple of years now. To put it lightly, we have the basement from hell. When they arrived, we had some water in the basement and they quoted us based on their normal pricing. Once the concrete came up, we couldn't believe what we were dealing with. It is a constant flow of water that required two sump pits and an insane amount of work to install our drainage system. Every time they tried to dig a pit it would backfill with sand and water- they had to dig this up painstakingly- foot by foot. We thought for sure we were in for additional costs, but they stuck by the original estimate. Since then, any time we have had an issue or a question, they are quick to answer. Poor Kelly and Bobby probably recognize our number on the caller ID but whenever we make a call or send an email, we always get a response- usually with a visit on the same day. We highly recommend this company for their honesty, customer service, and quality work."

"My sup pump failed and they came out the same day. They replaced the sump pump and spent hours getting the water up. It was great they could get this all taken care of on a Saturday. They are just great. Reasonable prices and they are always good."

"Kyle, the owner, was responsive to my inquiry and came out to do the estimate. I explained what we hoped to do and what our minimum we needed to have done and that we would decide based on the cost. Kyle created an estimate that was broken down into parts so that we could pick and choose what we wanted done. Work was started within a couple of weeks and completed in 2 days. I was happy with his staff and the work performed. The problem we had was afterward. After several days of rain, a section of the yard settled, including the rock wall. It was evident that the yard was not tamped well enough. I emailed Kyle and he agreed to come back out and fix the wall/yard where it settled. We decided to wait until the spring (original work was done in fall of 2017) in case there was more settling. In April I reached out to Kyle and he agreed to come out and take a look. I also informed him that the yard had settled more and it had created a low point where water was draining under the sidewalk and eroding the ground in that area. I have heard nothing from Kyle since then. I have since emailed him again and called him with no response. I was happy with the work overall, but not happy with the lack of follow through and communication. I have been waiting to write this review until the work has been completed, but now I'm unsure it that'll every happen."