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"We chose VKB mainly on its reviews on this website. Overall the experience was very positive. We were pleased to learn that VBK did not charge a fee upfront to design the kitchen. Calvin (kitchen designer) made excellent suggestions to improve our original vision and was responsive to changes to the design. Calvin convinced us to choose wood floor and crown molding, and the type of range hood, and he was right on all counts! Because of the smooth design process with Calvin and reasonable price, we decided to sign on with VBK over other companies. The implementation phase had some bumps: the design drawings that Jason (project manager) and Ismar (crew leader) started with were not the updated version, but thankfully that was quickly rectified. In addition there were some misunderstanding on the scope of the painting area, but Calvin agreed to honor what we had discussed verbally, even though it was not spelled out in the contract. Jason listened and patiently explained the project process, and kept asking to make sure that we were happy with the progress. For example, he agreed to redo the placement of the undercabinet lights. He also accommodated our desire to donate our old cabinets to Habitat for Humanity, and Ismar and his crew carefully took the down the cabinets and stored them in our garage for pickup later in the week. Ismar, Luis, and the rest of the crew did a fantastic job installing and painting everything, and their experience showed in disguising the fact that our walls were not straight and the floor was not even. We were also impressed with the laser tools that they used to guide cabinet and light placements. The crew was careful, meticulous, and respectful, and they cleaned up throughly every day. There were other crews handling the flooring and countertops, who also did top notch work, and all were coordinated like clockwork by Jason. Along the way, we learned some lessons and offer the following advice: if you are particular about the placement of your celling lights, electrical outlets and switches, let the crew know, and they will do their best to accommodate. Also, pay attention to every single detail in the contract; if not specified, there can be a misunderstanding, and a deviation may require a change order and extra expense. Overall, we were extremely pleased with the excellent quality of the work, and even though there was a delay in the backsplash order, the job finished as projected. We definitely recommend VKB, and we love our new kitchen. Jason -- we are happy!"

ARM’s Home Improvement has been in business since 2013. After 26 years of working for the same home improvement/construction company, working his way to Vice President, Allen Metcalf, 4th generation carpenter, started Arm’s Home Improvement Company. At ARM's Home Improvement, we believe in providing the highest quality work, timeliness, clear communication throughout the entire process and client satisfaction. We specialize in residential construction, such as kitchen and bathroom remodeling. We can help you conceptualize your visions and turn them into reality. Please contact us today to schedule your free in-home estimate! We can show you 3D walk-through of your kitchen, bath or basement remodel. We are also a LEAD SAFE RENOVATOR. See more pictures and visit us on our Facebook page https://www.facebook.com/ArmsHomeImprovement/

"Very well. Matthew was pleasant. Naveen and his crew were prompt, professional, and neat. Naveen himself was a pleasure to work with."

"We had an excellent experience with Navid’s Construction. They built a beautiful custom built-in shelving and entertainment center in our family room, and the quality of their work is exceptional. They were extremely professional, showed up on time, communicated promptly, and were genuinely a pleasure to work with. They also offered fantastic advice and design ideas we hadn’t even considered. We highly recommend them and will absolutely hire them again for our next project."

"Excellent performance. Alberto and Javier are the absolute Best at what they do. Very pleased with the end result. Each area looks brand new"

"Devin Nasvaderani (Marel Homes) is, without a doubt, the best contractor with whom I have ever worked. He came into a job that had been royally screwed up by a prior contractor (see review of Stevenson & Sons). He thoroughly inspected the property, prepared a detailed bid, gave us advice on the most important items and delivered a bid that could work with our budget and the existing lender requirements. His entire crew were professional and consciencious. Devin delivered on time, on budget with high quality work. He kept us informed throughout the process. The portico he built is frequently the subject of compliments by our neighbors (and people just driving by). We will use Devin to continue improving our home. He took a nightmare and turned it into the dream home we had hoped for. If you need a great contractor to remodel your home, call Devin at Marvel Homes (the name says it all).
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"Update: 9 September 2015

Updating overall grade to B, bordering C, based on quality of work and the provider's unprofessional responses to our review. Just learned from a different contractor who is constructing a screened porch and deck for us that we have a fire hazard (yes, a FIRE HAZARD) on our hands. The under cabinet wiring was run incorrectly behind the siding of our house where they (Chevy Chase) had placed cardboard (even as "inexperienced" as I allegedly am, I know bad wiring + cardboard = house go bye-bye), and they (my current contractor) will have to tear off the siding running the length of the kitchen and rewire all of the under cabinet lighting in order to fix the issue and pass inspection, since, as it is now, it would "definitely not pass". So, it seems that looks aren't everything. If this corner was cut, what other shortcuts were taken? Before this, I would've just said that I wouldn't use Chevy Chase again. Based on the fact that we have, unbeknownst to us, been living with a fire hazard since April, the additional cost we now need to pay our current contractor to fix Chevy Chase's oversight/laziness, and the provider's unprofessional comments since posting our obviously too generous initial review (see below), now I will adjust my recommendation to "Not only would I not use them again, but I wouldn't recommend anyone else to either".

As far as using them for an exterior project shortly after they completed the kitchen project, the back of our house looked hideous after they took out the sliding glass door and installed a regular door so we wanted it addressed with new siding as soon as possible. We added new roofing, gutters, and shutters to maintain a cohesive look. We did not want to spend the time or have the hassle of vetting several other contractors, and figured exterior work is pretty straightforward.

To the note about being inexperienced, yes this was our first major reno so if our suggestion to move the fridge into the house after the removal of the sliding glass door was not preferred or feasible, then fine; that should have been stipulated when we made the suggestion before work even started. Not just agreed to as it was, and then we were left wondering why the fridge remained in the garage. It is just another example of poor communication. Seriously, putting the blame on the client because they are inexperienced with a massive home renovation project?? Since when does a customer need to have the experience? That's what the provider is hired to provide.

Also, might I add, the unprofessionalism of the provider was made clear when he sent me an email after my initial review that started out "Just had a client cancel a contract that was signed yesterday because he read your review. He said he can't afford to have the problems that you had on your job. An 85000 dollar complete renovation." To receive this after simply writing an honest review on Angie's List was appalling to us. The tone and announcing the fact that he lost a 85000 contract over my review (which I highly doubt was the only motivating factor there) were uncalled for and a blatant example of this provider's inability to accept any constructive criticism; apparently I should have just lied in my review and answered "Yes" to the question of if I would use them again, and also not included any negative points.

And, I might as well add, according to the contract, the approximate work was to be performed in 6 weeks. Actual project timeline: 3 and a half months. So, as you can see, I exercised a significant amount of restraint in my initial review. I only highlighted a few areas of improvement to explain why I gave them an overall "A" but still answered "No" to the Angie's List question of if we would ever use them again. There were many, many more difficulties, hiccups, and examples of frustration that we experienced throughout the process that we did not include in the initial review and have not included in this update.

In conclusion, it turns out that my initial review was too generous; however, it was completely honest. If the provider can't handle this type of honest feedback (as demonstrated by this "defensive" response and two equally defensive emails he sent after the initial review posted) and see it as an opportunity to improve his business, then that's too bad and they need some serious training in customer service.

Now we have to hire a professional to ensure everything was installed correctly and no other shortcuts were taken. Something tells me that what lies beneath the surface won't be as pretty. Please feel free to reach out to me directly via message if you have any questions about our experience.

Initial review: 24 August 2015
Overall, it went well. The work was completed as promised, and the first level is literally gorgeous. However, the process could've gone a lot smoother and there was plenty of room for improvement in terms of organization and communication. We were not provided with a schedule of events or a list of what to select, when we needed to have it selected, and where to select it from at the outset of the project. Therefore, when Steven would send an email asking whether we selected a certain material since it was needed for the next step in the process, we would be like "ummm...no...we didn't get the memo that we needed to have that selected now..." so we often found ourselves scrambling in the middle of the work week trying to figure out how we could get to the tile place or a granite place as soon as possible, so as not to hold up progress. 

An example of where communication could've saved some time and effort on the part of the crew was the fact that we suggested to Steven before the project began that the new large refrigerator be brought into the house when they removed the sliding glass door and before they installed a regular three-foot door and sealed the rest of the opening, since we knew the fridge was too large to get in the house any other way. Well, that advice was not passed along to the crew and the process was delayed several days when they had to call a repair service to remove the fridge doors so it could be moved into the house. Another lowlight was when our newly installed washing machine sounded like a space shuttle during take-off and literally walked itself into the kitchen every time we tried to wash a load of clothes. We voiced our concern to Steven and the crew supposedly addressed the problem by balancing it; however, this did not help. We called the manufacturer, who sent out a technician and it turns out the shipping bolts had not been removed (step one on the instructions; it was even emphasized with pictures...). In the final stages of the project, everything was wrapping up and we asked when they would install the under-cabinet lighting; turns out it was forgotten about and we had minimal time to select what type of lights we wanted and the electrician had to get creative to wire the lights; fortunately, they could run the wiring outside since the new siding hadn't been installed. Talk about stressful...

Anyway, in the end, all issues, minor or otherwise, were resolved one way or another. Steven is a nice guy and very personable, and his crew and subcontractors are skilled in their work (shipping bolts oversight aside). It seems odd to be giving a contractor an A but saying that we won't use this provider in the future. To explain, I'm giving Chevy Chase an A (an A minus to be exact) for the final outcome (our first level is stunning); however, we won't be using this provider for our second level because seriously we need more organization/meticulousness/communication in our life.
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"Omar and his team built a beautiful, high quality shed in our yard.  They were very easy to work with from the very start and made the process quick and easy. The only location in our yard for a shed has a bit of a slope, but they were able to work with that without difficulty.  We were given honest assessment of the cost/benefits of having a prefabricated shed vs. one that they constructed and decided to go with the latter.  We are so glad that we did!  The shed adds much needed outdoor storage space to our garage-less yard while being sturdy, and attractive.  I feel like we got a great deal!  I am so glad we chose to work with Omar and his team and would work with them again in a heartbeat!"

"I hired D&V to put up a metal shed. They were fair in their pricing Maintained contact about what they were doing And friendly I will definitely check with them when I have more projects"

"United Cabinet Store created beautiful custom pieces for my kitchen. I decided to remodel my kitchen and replace the old cabinets. They were no good. I had a specific idea in mind for my new cabinets and United Cabinet Store created exactly what I wanted. When it came time to install them, their team was quick, efficient, and friendly. They were done in no time, allowing me to move on to the next step in my renovation. I highly recommend them to anyone who needs professional cabinet service."