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"I highly recommend DES! I arranged a consultation after a home inspection report indicated that there was moisture in our basement walls. I was worried that costly mitigation efforts would be required. A friend who had previously used DES for a basement water problem highly recommend them, telling us that they were an honest company that only does what is necessary to solve a problem. Happily, Mark Fine from DES inspected both our basement and our exterior grounds and reported that there was no indication of cracks in the foundation or water intrusion, and that no work needed to be done. It is so refreshing to have a company that doesn't try to sell expensive services when they are not necessary!"

"John was very responsive, prompt, and fair with competitive pricing. I will call him for future needs and recommend to neighbors and friends."

"Our deck caught fire last summer and we contracted Chris Heinz to do the rebuilding and replacement of our fire-damaged exterior. Chris was wonderful to work with! He worked with our insurance company tirelessly and also kept us informed every step of the way. He and his crew removed our old deck and siding, and built a new deck, a landing and stairs off our kitchen, installed a new sliding door and four windows, replaced our siding and trim, and installed new outdoor lighting. There were a few delays due to the pandemic and materials being readily unavailable from one of the manufacturers, but the timeframe was reasonable given the circumstances. Chris and his crew did an amazing job and we couldn’t be happier. We love our beautiful new deck and the new siding and trim. We get so many compliments from our neighbors and passers-by! We will definitely go to Chris next time we need work on our house and recommend him to everyone!"

"Staff were professional, timely, quiet, careful with bathroom items, efficient workers, and friendly. After we discussed replacing the exhaust fan, they selected the most functional and economical fan without us having to pick it. I was very pleased with the quality work."

"Great service very prompt and easy to work with."

"I am thrilled with the complete master bath remodel and kitchen that Tony & his incredible crew from Manex recently completed in my home. It was a great experience from start to finish. This company truly works as a team, communication channels are all open. Even when a hiccup occurred…they addressed it immediately & moved forward. The crew was professional & positive…really a pleasure to have them in my home. Tony went above & beyond in every aspect including making sure I was not simply satisfied with the work but truly happy. I also want to thank his crew member Jimmy . He did an exceptional job & really kept the work site clean every day. I will absolutely use Manex remodeling again for future projects."

"The plumber that cam listened to my complaint and got the pipe open. It took work but he did a great job. Would recommend this company."

"I’ve been a loyal Snell customer for years, but this recent experience was deeply disappointing. After our AC failed in August, Snell diagnosed a leaking evaporator coil. We chose to replace the system through them, and the salesperson took time to evaluate the setup in advance. However, on installation day, the crew arrived without the correct ductwork and had to make adjustments on the fly. Unfortunately, the adjustments were poorly executed: • The Aprilaire humidifier was mounted on sloped ductwork rather than a level surface, contrary to manufacturer specifications. • The hole for the humidifier was cut inaccurately. • The drain line was left kinked in multiple places. Aprilaire support later confirmed the humidifier was not installed correctly and warned this could lead to water backing up into the system — a concern I had raised with the installers before they left. Despite multiple follow-up attempts, I received no meaningful response. I was told my concerns would be escalated, but no one followed through. This was a major investment, and I now feel I need to bring in another HVAC team to correct issues that should have been resolved from the start. I’ve recommended Snell in the past, but I can’t in good faith do so now after this experience."

"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."

"I have been a customer for a very long time and this scheduled maintenance and dryer vent cleaning was done by Cesar. I have to say he is one very thorough technician and I was very pleased with his inspection and vent cleaning. His service was so different than some of the ones I've had before. I even had one inspector tell me he didn't need to check in my attic which houses one of our two units. Let me tell you about Cesar, he even cleaned up behind my dryer for me. This is something that is rare in customer service. I have my HVAC seasonally maintenanced and never had a inspector be as thorough as him. The pictures he took and explained to me and the one problem he found that no other inspector had found in all this time. I tried to spare him from the attic heat for the repair and have him return on another day in the morning but he didn't mind going back in there to fix the problem for us although it was in the dead heat of the day. I just hope the company sees this review and knows what a good technician they have in Cesar."