Get matched with top central vacuum system service pros in Germantown, MD

"Highly professional, knowledgeable and well behaved technician. Prices offered were good too. I definitely recommend the company."

"Not Recommended for Thermostat Replacement — Unreasonable and Unfair $700 Charge I do not recommend Glenmont Air Conditioning & Heating for thermostat replacement work. I was charged $700 for a simple thermostat replacement, which I believe was unreasonably high and unfair. I was under the impression that the quoted estimate represented the maximum expected cost only if the technician had to perform additional wiring or complex installation work. If you want to install an Ecobee or any other type of thermostat, you can simply YouTube the installation, which provides step-by-step instructions on how to unwire, label, and rewire to the new thermostat. For my installation, I was under the impression that additional wiring might be needed, but it turned out to be a straightforward swap of the old thermostat with a new Ecobee unit, a process that took only about 15 minutes. Despite that, I was still charged the full amount. The Ecobee Premium thermostat itself costs around $250, meaning they charged nearly $500 just for labor, regardless of how simple or quick the installation is. To make matters worse, the installation only comes with a 30-day warranty, which hardly justifies such a high price. I tried to communicate and explain that this charge was unreasonably high and unfair, but they simply said, “It is what it is.” If you’re considering a thermostat installation, I strongly suggest hiring a professional through Thumbtack, where qualified experts can do the same job for under $150 with transparent pricing and good service. I expected fairness, honesty, and reasonable pricing from Glenmont, but unfortunately, that was not my experience."

"Great service very prompt and easy to work with."

"Brandon identified and isolated the water leak immediately. His expertise and speed were unmatched."

"Excellent service! I had a 26yr old A/C and Propane furnace that I wanted to update to an ALL ELECTRIC high efficiency heat pump. The price in the estimate was much higher than I was expecting, but they worked with me and brought it down considerably, provided I could accept an install slot in a couple of days due to a cancellation. Go for it, I thought! Unfortunately, it turned out that the estimator/salesman (who shall remain nameless) apparently got a bit confused and set up the equipment as a hybrid propane system - not the all-electric system that I wanted. Ugh. I only realized this when the installers had the indoor unit in place, and I saw the propane burners. Doh! So, I explained the situation to them, and they pulled the unwanted unit out and jumped through the hoops to order the correct unit and its accessories (wiring, breakers etc.), with no change to the price. They were very friendly and polite through all of this even though it meant the wasted work and that they had to come back the next day with the new IDU. Anyway, the final install all went well, and they were very friendly and respectful of the property and explained all the install details as they went (sorry Melvin, for all the pestering!) I'm very happy with the company and the installer's knowledge and professionalism. RECOMMENDED!"

"They charged $98 to come give me an estimate for swapping our a shower valve cartridge, which was fine, but the pricing they provided was completely unreasonable, $1,000. They were unwilling to provide any detail for the price. I ended up buy the part myself for $30 and replaced it in 30 minutes."

"The cleaning guy came and started cleaning using his Wire chimney brush by hand. Initially I asked him how come he was not covering the fireplace opening to prevent the dusts from coming inside the room. He assured me that his vacuum and drop cloths would be enough. Later I found out that the reason he didn't feel the need to cover the fireplace opening was because, he wasn't using any power tools to remove creosote collected in the walls although I mentioned to him that my chimney was not cleaned professionally for last 6 years since we bought the house but we did use the fireplace every winter. His simple answer was he doesn't like to use power tools and other techs in his company uses them and that is how he cleans the chimneys. So, I told him I watched at least 8-10 YouTube videos before I called his company and the said I shouldn't argue with him just looking at the YouTube videos because we hired him and he is the professional. He was rude and didn't have any sense of customer service. I just felt that he saw this job as another $ amount instead of a job he needs to perform well. I need to get some repair work done on my chimney as well. I do not feel comfortable hiring them to perform the service as I feel they will try to find short cut route from my today's experience. Update: Six Penny called me later after they saw my initial review and asked me very unprofessionally and offensively why I wrote the review."

"work was professional and efficient"

"Edmond responded right away and listened to my explanation of the issue over the phone. It was Friday afternoon and we both agreed the issue was non-urgent so we scheduled an early Monday morning visit. He showed up at 8a sharp as we agreed and he did a thorough check of our AC system. Edmond is very knowledgeable and he explained everything thoroughly. He gave me a couple of suggestions. I’m pretty handy so I’ll try to tackle it myself. He said to just call him if I get stuck and he could either come back out or coach me over the phone. Pricing is reasonable and quality of service is top-notch. I’ll keep them on speed dial and I highly recommend Hecomo for HVAC service!"

"Nice, reliable, and responded immediately."